Fault Messages
343
UNDEF
INTERRUPT*
No Fatal firmware
error on controller
board.
Contact your authorized
service representative.1
UNDFNED
OPCODE*
No Fatal firmware
error on controller
board.
Contact your authorized
service representative.1
UNKNOWN RBN1
Install New RBN
Yes Ribbon was not a
Printronix coded
barcode.
Install a new ribbon.
UNKNOWN RBN2
Install New RBN
Yes Ribbon not
authorized.
Install a new ribbon.
UP DRV. SHORT* No Hammer drive
circuits on the
boards shorted to
ground.
Cycle power to see if the
message clears, if not,
contact your authorized
service representative.1
WAITING FOR
ETHERNET
ADAPTER
N/A Appears when the
printer is first
powered on if the
optional Network
Interface Card is
installed.
No action is required.
1 Before contacting an authorized service representative, power off the printer, wait 15
seconds, then power it back on and rerun your print job. If the message reappears,
press CLEAR. If the fault message still displays, then contact your authorized service
representative.
Table 15. LCD Message Troubleshooting Table
Displayed Message Can User
Correct? Explanation Solution