TROUBLESHOOTING

 

Problem

Check

Solution

Page

 

 

 

 

 

 

 

 

The transmitted image is

Were line conditions poor

Try the transmission

 

 

 

distorted.

due to thunder or another

again.

 

 

 

reason?

 

 

 

 

 

 

 

 

 

 

 

 

Were the resolution and

Check the resolution and

"SELECTING

 

 

 

 

exposure settings

exposure settings.

RESOLUTION AND

 

 

 

suitable?

 

EXPOSURE SETTINGS"

 

 

 

 

 

on page 14

 

 

 

 

 

 

White or black lines

Is the document glass or

Clean the document glass

"ROUTINE

 

 

appear in the transmitted

the scanning glass for the

or the scanning glass for

MAINTENANCE" in the

 

image.

SPF/RSPF (the long,

the SPF/RSPF.

Operation Guide for the

 

 

 

narrow glass) dirty?

 

machine

 

 

 

 

 

 

Transmission does not

Is the machine's clock set

Set the clock to the correct

"DATE & TIME SET" on

 

 

take place at the specified

to the correct time?

time.

page 104

 

time.

 

 

 

 

 

 

 

 

 

 

Printing does not take

Does an error message

Restore printing capability

"WHEN AN ALARM

 

 

place after reception.

appear regarding adding

as instructed by the

SOUNDS AND A

 

 

 

paper, replenishing toner,

display message. Printing

WARNING MESSAGE IS

 

 

 

or a misfeed? (This means

will begin.

DISPLAYED" on page 92

 

 

 

that printing is not

 

 

 

 

 

 

possible.)

 

 

 

 

 

 

 

 

 

 

 

 

 

Is forwarding (Inbound

If you need to print a

 

 

 

 

 

Routing function) selected

received fax, ask your

 

 

 

 

 

in the Web page for a

administrator.

 

 

 

 

 

received fax?

When the Inbound Routing

 

 

 

 

 

 

function is enabled in the

 

 

 

 

 

 

Web pages, received faxes

 

 

 

 

 

 

are automatically forwarded

 

 

 

 

to a specified address. If

 

 

 

 

 

 

"Print at Error" is selected

 

 

 

 

 

 

when Inbound Routing is

 

 

 

 

 

 

enabled, received faxes will

 

 

 

 

 

 

only be printed when an

 

 

 

 

 

 

error occurs.

 

 

 

 

 

 

 

 

 

A received fax prints out

Was the wrong side of the

Check with the operator of

 

 

 

blank.

original scanned in the

the transmitting machine.

 

 

7

 

 

transmitting machine?

 

 

 

 

 

 

 

 

The received image is

Is the original faint?

Ask the other party to

 

 

faint.

 

re-send the fax using a

 

 

 

 

 

 

 

suitable exposure setting.

 

 

 

 

 

 

 

 

 

The received image is

Were line conditions poor

Ask the other party to

 

 

 

distorted.

due to thunder or another

send the fax again.

 

 

 

reason?

 

 

 

 

 

 

 

 

 

 

 

A dial tone is not heard

Is the volume set to "low"?

Set the speaker volume to

"SPEAKER VOLUME" on

 

 

 

through the speaker.

 

"middle" or "high".

page 101

 

 

 

 

 

 

 

 

The machine does not

Has the ringer volume

Set the ringer volume to

"SPEAKER VOLUME" on

 

 

Telephone

ring.

been turned off?

"low", "middle", or "high".

page 101

 

 

 

 

 

 

 

Dialling is not possible.

Is the telephone line

Check the connections.

"Line connection" on page

 

 

 

 

 

 

properly connected?

 

4

 

 

 

 

 

 

 

 

 

 

If an extension phone is

Enable this setting.

"EXTENSION TEL" on

 

 

 

 

connected to the machine,

 

page 102

 

 

 

has the "EXTENSION TEL"

 

 

 

 

 

 

setting been enabled?

 

 

 

 

 

 

 

 

 

 

 

95

Page 97
Image 97
Sharp MX-FX13 appendix Selecting, Resolution, Exposure Settings, Routine