Siemens HiPath Xpressions Unified Messaging Mobility number, Forwarding Incoming Calls, 122

Mailbox Processing on the PC and the E-Mail Service

Client Assistant

2.9.8.6Mobility number

The Mobility number function allows you to define forwarding options that can be activated by the caller via phone keys. Forwarding can be used for both internal and external destinations or to trigger an action such as switching to another mailbox or granting callers call back access (access to their mailbox).

Forwarding can be set up with different variants (actions) with each call forwarded being as- signed its own phone key ranging from 0 to 9 as well as * and #. Your voice message should inform the caller of the appropriate phone key. This must be recorded as a special greeting. If the caller pushes the pre-defined phone key after listening to your greeting, the call is forwarded using the specified action. You can also define various actions for multiple forwarding and make them available to the caller.

Configured forwarding options and their destination numbers are displayed in the Number field. The corresponding phone key is displayed under Reachable with key(s):. Existing forwarding configurations can be quickly Enabled or Disabled.

The Forward Access menu page provides a definition of forwarding.

Configuring Forwarding

●Click Change key(s)...

Proceed as described in Section 2.9.9, “Configuring Forwarding”.

2.9.8.7Forwarding Incoming Calls

Independent of your voice mail system settings, you can also forward incoming calls directly to another telephone, to your own extension or directly to your personal recorded greeting. The call is immediately forwarded without user intervention.

1.Select the required option or enter the destination number to which callers are to be for- warded under Forward to this number.

2.Then click the Save button.

2-122	A31003-S2330-B690-2-7619, January 2003
	HiPath Xpressions V3.0, User Manual