Mailbox Processing on the PC and the E-Mail Service

Client Assistant

The table below describes the available actions:

Action

Description

 

 

Hang up

Disconnects the call if the caller presses the relevant phone key.

 

 

Callback mode

Allows callers access to their mailbox (callback access similar to "mail-

 

box LED" on their telephone).

 

 

Supervisor mode

Allows switching to any mailbox, for example to call up messages there

 

(guest access).

 

 

Answering mode

Activates the answering mode so that a message can be recorded.

 

 

Mobility number

Forwards calls to a pre-defined mobility number.

 

 

Operator

The operator number is set by default, and forwards calls to the central

 

postmaster.

 

 

Page the user

The caller pages you by pressing the relevant phone key.

 

 

Referral extension

Forwards calls to one of your defined extensions. Enter the appropriate

 

number in the field beside it.

 

 

Skip greeting

Allows the caller to skip the greeting.

 

 

Dial the number

Allows the forwarding of calls to any telephone number. If the caller push-

 

es the corresponding phone key, the call is immediately connected to the

 

telephone number specified here.

 

 

Configuring Forwarding (General Procedure)

1.In the Access menu for list field, select the cases for which forwarding should apply.

2.Select the appropriate action in the list fields. The corresponding phone key is assigned at the same time.

>message.

3.Finally, click the Save button to save your settings.

The phone keys and their destination numbers are displayed under Mobility number on the Voice mail system settings page.Be sure to inform callers of your individual phone key(s) in an appropriate voice

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