Siemens HiPath Xpressions Unified Messaging user manual Call Forwarding Forward Access

Mailbox Processing on the Telephone and the Voice Mail Service Voicemail

Operating your Mailbox with PhoneMail

You can also just replace the handset after you have left the message. The message will always be sent.

3.2.7Call Forwarding (Forward Access)

You can set your telephone to re-direct calls to your mailbox. Use the call forwarding feature for this purpose (a distinction is made in Hicom 300 between variable and fixed call forwarding) or set this in the answering options menu (see Section 3.2.4.1, “Defining the call forwarding set- tings”). The way in which you set up the call forwarding feature on the telephone depends on the telephone system and type of telephone that you are using. Please refer to the user manual and operating instructions for your PABX and telephone respectively for more detailed informa- tion.

You must use the service access number of the mailbox for forward access as the call forward- ing destination number. Callers who dial your extension number will be re-routed to the mailbox. Callers can leave a message in your mailbox or can be transferred to your PhoneMail referral extension. This depends on how you have set your answering options (see Section 3.2.4.1, “Changing Answering Options”) or which actions you have defined in the Web-based configu- ration interface. You can also have fax calls received at your extension (see Section 3.2.4.2, “Changing Mailbox Options”). These messages are also saved in your mailbox.

You have the same options as those available with guest access if you dial an extension num- ber and the user has configured call forwarding on his/her telephone. If the user allows you to leave messages, you can do so after the beep.

Control and correction options are available during the recording of the message (see Section 3.2.3.4, “During the recording process”). You will hear a beep 10 seconds before the recording process is concluded.

Any pauses at the start or end of the recorded voice message are detected by the system and deleted. The following additional options are available during the recording process:

*Pause recording, control functions during the recording process: see Section 3.2.3.4, “During the recording process”.

You can also just replace the handset after you have left the message. The message will always be sent.

>If you have forwarded your own telephone to your mailbox, you can only access the main menu of your mailbox (see Section 3.2.3, “Options in the Main Menu”) after di-

aling your number (before recording a message) by entering "Pound" followed by your telephone password.Tip:

Before recording a message on your own mailbox, you have the following options:

#Dial your own mailbox: push the pound key.

3-34	A31003-S2330-B690-2-7619, January 2003
	HiPath Xpressions V3.0, User Manual