Mailbox Processing on the Telephone and the Voice Mail Service

Operating your Mailbox using VMS

The system provides up to nine generic greetings for you to select from. These generic greetings are created by the system administrator.

Setting different greetings:

You can also specify whether the selected greeting should be played for all calls (alterna- tive case) or whether different greetings should be played for internal calls, external calls, calls made to a busy extension or calls made outside of business hours. You may want to have a more formal greeting for external callers. You can inform internal callers of your cur- rent whereabouts, for example. You may also want to inform callers that your extension is busy and that they should try again later.

Setting a greeting for call forwarding (CF):

8Select special functions in main menu: Push 8.

8Set the option to set greeting for call forwarding (CF): Push 8.

5Set a greeting for after-hours callers: Push 5.

or

6Set a greeting for callers who dial a busy extension: Push 6.

or

7Set a greeting for internal callers during business hours: Push 7.

or

8Set a generic greeting for all callers (alternative case): Push 8.

or

9Set a greeting for external callers during business hours: Push 9.

0Only a greeting should be played (prevent callers from leaving mes- sages):

Push 0.

or alternatively

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Siemens HiPath Xpressions Unified Messaging user manual Setting different greetings, Or alternatively