Siemens HiPath Xpressions Unified Messaging Configuring a Referral Extension, Mailbox Options

Mailbox Processing on the PC and the E-Mail Service

Client Assistant

2.9.8.3Configuring a Referral Extension

You can enter a direct dialing number to which your calls will be deflected if necessary. The number entered here is used when activating call forwarding to the referral extension (see Section 2.9.8.7).

Your deputy may be a user on the HiPath Xpressions server, on your phone PABX or an exter- nal user (you need CO trunk access to enter an external number for a deputy). If the deputy is an internal user, you can enter the number in short form (I. e. as an extension number) or in long form (e. g. 32323 or +49 89 722 32323) . Otherwise enter the number in international for- mat. The maximum length of the number is 22 digits.

●Enter the number of the desired extension without the CO exit code and prefix 0 but include the country code.

2.9.8.4Mailbox Options

You can choose a detailed or a short greeting as well as the relative playback volume for your voice mailbox user prompts.

–Example of a detailed greeting: "Select the star button to correct your entry".

–Example of a short greeting: "Correct entry with star".

Selecting User Prompts

1.Click the list field and select the appropriate greeting.

2.It will be activated by clicking Save.

2.9.8.5Caller options

You can offer callers options for categorizing their messages. Callers can highlight messages as urgent.

●Click the checkbox for the desired options. The activated options are marked with a check mark. (see screenshot on page 127)

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HiPath Xpressions V3.0, User Manual