Mailbox Processing on the Telephone and the Voice Mail Service

Operating your Mailbox using VMS

3.3.3Dialing an External Mailbox (Guest Access, Universal Access, "External Mailbox" code)

You can dial the mailbox of another user directly, regardless of whether the user is currently contactable. You can leave a voice message for the user in the external mailbox, provided the user has enabled the option to leave messages.

To dial the mailbox of another user:

Enter the service access number for the guest access or universal access option:

Please consult your system administrator if you do not know the access numbers.

*Enter the extension number of the relevant user:

Enter the relevant number and push the star key to conclude the entry.

#If the entry was incorrect: delete the number entered:

Push the pound key. You can resume the process of entering the desti- nation number immediately afterwards.

3.3.3.1Leaving a Message for Mailbox Owners

You can leave a message after the beep if the user whose mailbox you have dialed with guest access or universal access has enabled the option to leave a message. Otherwise the connec- tion is interrupted after the greeting has been played.

The standard control and correction options are available during the recording process (see Section 3.3.2.3, “Default Edit Options”). During the recording process, you will hear a warning advising you that the available recording time has almost come to an end. The amount of time available for recording a message and the point at which the warning is output depends on how the system settings have been defined. Any pauses at the start or end of the recorded voice message are detected by the system and deleted.

You can just replace the handset after you have recorded the message. The message will al- ways be sent. Entering the Escape sequence in universal access mode switches the mailbox to your own mailbox. This option is not available in guest access mode.

0*Switch to own mailbox:

Push 0 and then push the star key.

3.3.3.2Additional Options in Guest Access or Universal Access Mode

If the delay between dialing the mailbox and making the first entry is sufficiently long to assume that the user does not understand the user prompts, the system prompts the user to change the language of the user prompts. The following selection options are available in this regard:

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Siemens HiPath Xpressions Unified Messaging Enter the extension number of the relevant user, Switch to own mailbox