Mailbox Processing on the Telephone and the Voice Mail Service

Operating your Mailbox using VMS

This allows the server to notify you of a new message via any telephones of your choice in addition to illuminating the mailbox LED. See Section 3.3.2.11, “Configure notification fea- ture”.

System announcements guide the user through the selection options (menus) when the user opens his or her own mailbox or an external mailbox. The announcements prompt you to make the relevant entries. Please see Section 3.1.9, “User Prompts” for the principles of user prompts.

You will find a graphic overview of all menu functions in Section 3.3.5, “A Quick Reference Guide to the Menus and Key Sequences”.

3.3.2Using your own Mailbox (Direct Access, "Own Mailbox Code")

3.3.2.1Overview

You will need a service access number, your PIN and a password, if one is required, to access your mailbox. If you are using your mailbox for the first time and a password entry prompt is configured, you will either enter the default password that you have been assigned or you will be prompted to define a new password if this option has been configured in the system. To pro- tect your data, you should immediately change the default password that you have been as- signed (see Section 3.3.2.11, “Define and change the password”). The system may also be configured to prompt you to record a personal name greeting when you access the mailbox for the first time if a name greeting has not already been recorded. To do this, please use the stan- dard edit options (see Section 3.3.2.3, “Default Edit Options”) and follow the recorded voice prompts.

Once you have entered the service access number, your PIN and a password, if one is re- quired, you have unlimited access to your mailbox:

edit new or old messages:

play back messages,

forward messages with/without comments,

delete messages,

set up a direct connection to the originator of a message,

reply to messages.

send messages

change your personal settings, which includes

your personal password for telephone access,

the personal greetings (nine greetings in total),

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Siemens HiPath Xpressions Unified Messaging user manual Using your own Mailbox Direct Access, Own Mailbox Code, Overview