Mailbox Processing on the PC and the E-Mail Service

Client Assistant

You can select the following options and greeting settings:

Message recording not allowed

If this option is activated (check marked), the system only plays a greeting for the caller. The caller cannot leave a message in your mailbox.

Greeting not interruptible

If this option is activated, it is not possible to interrupt a greeting by pressing a telephone key. You cannot use the telephone keys until the system has played the entire greeting.

Greetings

In the greetings area, you can assign personal greetings text for different types of calls:

internal call

Select the greeting that should be played when the incoming call is an internal one (for example, within the company).

external call

Select the greeting that should be played when the incoming call is an external one (for example, a call from another country).

when busy

Select the greeting that should be played when your telephone is busy and a call comes in.

Alternate greeting

The system plays an alternate greeting no matter what type of call (internal, external, busy) comes in. If you set up a greeting here, the system uses only this greeting for incoming calls. Any greetings that you may have selected for internal calls, external calls, or calls when busy are deactivated when you select this option.

After-hours greeting

Select the greeting that should be played when a call is received outside of the specified business hours.

Business hours

In the from and until entry fields, you can specify the business hours. Enter the time in hours and minutes (in the form hh:mm). During any time periods you have not defined, the mailbox uses the standard system greetings.

Click the Save button to save the settings that you have made.

A31003-S2330-B690-2-7619, January 2003

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