HiPath Xpressions
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 A31003-S2330-B690-2-7619, January
 Contents
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 Unified Messaging with HiPath Xpressions
Overview
 Differences Between E-Mail, Voice Mail and Fax Mail
 Telephone system data
Data for telephone access via PhoneMail
Preparations on Your Telephone/PABX
User-specific data
 Data for PC access
Data for telephone access via VMS
 Unified Messaging with HiPath Xpressions
 Unified Messaging with HiPath Xpressions
 Mailbox Processing on the PC and the E-Mail Service
Mailbox Processing on the PC and the E-Mail Service
 HiPath Xpressions Client
Netscape Messenger
System Requirements
 Setting up an Account in Netscape
 Now click Mail Servers
 Receiving Messages with Netscape
 Sending Messages with Netscape
Routing Messages to HiPath Xpressions Distribution lists
Fax Messages
 Routing Short Messages to a Mobile Telephone
Importing the HiPath Xpressions Address Book into Netscape
 Microsoft Outlook Express
Setting up an Account in Microsoft Outlook Express
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Receiving Messages with Microsoft Outlook Express
 Routing Short Messages to a Mobile Telephone SMS
Sending Messages with Microsoft Outlook Express
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Microsoft Outlook in Internet Mail Operation
Setting up an Account in MS Outlook Internet Operation
 Sending Messages with MS Outlook Internet Operation
Receiving Messages with MS Outlook Internet Operation
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Outlook 2002 in Exchange Operation
Outlook 2002 in Exchange Operation
 Sending Messages using SMS as an Example
Receiving Messages
Sending Messages
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Other HiPath Xpressions Addresses
HiPath Xpressions Outlook Extensions
 System Requirements
 Installation
 Voice messages
Callback
Voice output
Fax on demand
 Client Assistant
Hing for a user in the global Exchange addresses
 Uninstallation
 Network Connection
Starting Microsoft Outlook
 Phone Number
Options
 Creating Input Forms
Settings in Microsoft Outlook
 Message Format
 HiPath Xpressions Tab
 This, click either Business Callback or Mobile Callback
Callback
Telephone Call To Contact
Calling the Originator of a Message
 Playback on the Telephone
Playback
Calling From the Exchange Address Book
Either the Business Callback or Mobile Callback button
 Sending an SMS to a Contact
Short Message Service SMS
 Sending an SMS to the Originator of a Message
SMS Reply button
8.3
 Fax Messages
 Sending a Fax Message to the Originator of a Message
Sending a Fax Message to a Contact
 File → Send To → Mail Recipient as Attachment
 Sending a Fax Message From Your Workstation
 Viewing Fax Messages
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Specify/Modify Remote Station
Fax-on-Demand
 Mailbox Processing on the PC and the E-Mail Service
 Retrieving a Fax
 Voice Messages
 Mailbox Processing on the PC and the E-Mail Service
 Sending a Voice Message to the Originator of a Message
Sending a Voice Message to a Contact
 Playing Back a Voice Message
 Mailbox Processing on the PC and the E-Mail Service
 Forwarding a Message with a Voice Comment
 Mailbox Processing on the PC and the E-Mail Service
 Address Book
 Mailbox Processing on the PC and the E-Mail Service
 Possible cause
Analyzing and Correcting Problems
Problems with Buttons Description of error
Client Assistant
 Description of error
Problems with the Address Book Description of error
Problems with the Client Assistant Description of error
 Import from Internet Mail
 HiPath Xpressions Lotus Notes Extensions
Settings for Unified Messaging
 General Settings Tab Description
 Send Form Settings Tab Description
 Unified Messaging Settings Tab Description
 Sending Fax Messages
 Mailbox Processing on the PC and the E-Mail Service
 Cover Page Options
Delivery Options Description
 Using the Lotus Notes Fax Printer Extension
Miscellaneous
Option Description
 Fax on Demand
 Menu item Description
Displaying Received Faxes
 Mailbox Processing on the PC and the E-Mail Service
 Sending SMS Messages
 Sending Voice Mails
 Function Description
 Mailbox Processing on the PC and the E-Mail Service
 Replying To a Message Via a Voice Comment
 Setting up an XPR Lotus Notes Address
Sending Voice Mails Using Lotus Notes E-Mail Client
 Sending Messages Example
 Using Telephony Functions Under Lotus Notes
Synchronizing Read/Unread Marks
Making a Telephone Call
 Web Browser
HiPath Xpressions WebClient
Overview of Functions
Help
 Starting the WebClient
Starting and Exiting the WebClient
 Navigation
Selecting a Language
 Login
 Login via SSL Secure Sockets Layer
SSL via Internet Explorer
SSL via Netscape Navigator
 Automatic Logoff
Logoff Manual Logoff
 SMS
Composing Messages
 Inserting File Attachments
 Mailbox Processing on the PC and the E-Mail Service
 Deleting File Attachments
Selecting File Attachments
 Sending Messages
Sent Items
 Icon Description
Checking the Send Status
 Changing Sorting
Sending Messages to Additional Recipients
Deleting Messages
 Receiving Messages Inbox
 Reading Text Messages
 Reading Fax Messages
 Listening to Voice Messages
 100
Replying to Messages
Opening Message Attachments
Forwarding Messages
 Replying with the Original Message
Replying without the Original Message
101
 102
Options
 103
User Data
 104
Changing a Password
 Configuring Notifications
Selecting Languages
105
 Changing the Telephone Password PIN for Telephone Access
Changing Personal Identification Number
106
 Forwarding
Enabling forwarding
107
 108
10.7 POP3 Access Data
 109
Overview of Functions
 110
 Style sheets Netscape Communicator
Settings on Your Computer
Screen Resolution
HiPath Xpressions Mailbox
 112
Starting and Exiting the Client Assistant
 113
 Logout Manual Logout
Automatic Logout
114
 115
General Procedure
 Changing Settings
Saving Modifications
116
 117
User Data
 118
Changing Your Own Password
Language Selection
Supplementing User Data
 119
Voice Mail System Settings
 Changing the Telephone Password PIN
Selecting the Voice Mail System
120
 Caller options
Configuring a Referral Extension
Mailbox Options
Selecting User Prompts
 122
Configuring Forwarding Click Change keys
Mobility number
Forwarding Incoming Calls
 123
 124
Configuring Forwarding
 Configuring Forwarding General Procedure
Action Description
125
 126
Configuring Notifications
 127
 128
Creating a New Notification
 129
 130
 131
Creating Distribution Lists
 Creating a Private Distribution List
Editing Distribution Lists
132
 133
Adding Users to a Distribution List
 134
Deleting a Distribution List
 Fax Forms
Selecting fax forms
135
 Time Profiles
Creating Time Profiles
136
 After-hours greeting
Message recording not allowed
Greeting not interruptible
Greetings
 138
Creating Recordings
 Personal Name Recording
Name Recording Activate the Personal name recording option
139
 Creating and Editing Personal Greetings Creating Greetings
Editing Greetings
140
 Default Output Devices
Deleting Greetings
141
 Switching to the WebClient
Prompt Description
142
 143
 144
 General
 Distribution lists
Explanation of the Symbols
 Memory Restrictions
Default Printer
Default Fax Device
Referral Extension
 Private and Public Distribution Lists
Additional Features in VMS
Direct Callback Connection with the Originator of a Message
Broadcast Call / Broadcast Message
 Incorrect Entries
User Prompts
Repeating System Announcements
Requesting Help PhoneMail
 Terminating the Connection
Returning to the Main Menu VMS
Finishing and returning to the main menu
 Operating your Mailbox with PhoneMail Access Options
 Using your own Mailbox Direct Access
 Dialing your own mailbox from your own extension
Dialing your own Mailbox
 Change answering options push
Options in the Main Menu
Dialing your own mailbox from any extension
Listen to/retrieve messages push
 Listening to/Retrieving Messages
 Playing Back Messages
 Options available when listening to the message header
Message header
Jump back to previous message header push 7 and then push
 Options available when listening to a message
Jump ahead to next message category
# Return to the main menu
 Options available after messages have been heard
 Options available when listening to Outbox messages
# Cancel the function and continue
Adding recipient numbers
 Deleting recipient numbers
Cancel the function and continue Checking Recipient Numbers
 Recording and Sending Messages
 Selecting the Send Options
During the recording process
Request Receipt or read receipt push 1 or
 Changing Answering Options
Greetings and answering mode
Selecting the send options for future delivery
Re-enter the send options for future delivery push 1 or
 Call forwarding of your telephone
Name
Mobility
Mailbox deputy
 Changing the personal greeting
 Change referral extension number push 1 or
Record name
Record new name push 1 or
 Defining mailbox deputy numbers
Defining a mobile phone number for call forwarding
 Changing Mailbox Options
Defining the call forwarding settings
Disable call forwarding push 6 or
Change the call forwarding destination push 1 or
 Faxtone detection
Password
Setting
Set notifications
 # Cancel the function and continue
 Changing the user prompts
Change password
 Setting notifications
Select company telephone push 3 and then push
Change the destination number or callback number push
 Deactivate faxtone detection push Changing the language
Activating/deactivating faxtone detection
 Changing the playback options
 Terminate the mailbox connection
Connection
 Leaving a Message for Mailbox Owners
Dialing an External Mailbox Guest Access or Universal Access
 # Dial your own mailbox push the pound key
Call Forwarding Forward Access
 Using the Mailbox with the Mailbox Key Callback Access
For optiset
For Set 400/500/700
 Call Forwarding for Mobile Phones
Using your Mailbox for your Mobile Telephone
 Dialing your Mailbox
Dialing your own mailbox from a mobile phone Callback access
 Retrieve/listen to messages Key sequence Function
Quick Reference Guide to the Menus and Key Sequences
 Operating your Mailbox with PhoneMail
 Changing answer options Key sequence Function
During the recording of messages or greetings
 A31003-S2330-B690-2-7619, January
 Connection Key sequence
 Operating your Mailbox using VMS
 Overview
Using your own Mailbox Direct Access, Own Mailbox Code
 If necessary
 Default Edit Options
 Options in the Main Menu Direct Access
KeyFunction
Inbox
 Automatic playback of incoming messages
 Listen to message Push
 Push the pound key
 Push 0 and 5 in succession, enter the position
 Select a distribution list see Section
Enable or disable user prompts
Input formats voice message
Input formats Mail message
 Push the star key
 Start/stop recording comments Push Special send options
 Connection with a recipient of your choice
 Recording and Sending New Messages Inbox / Sent Objects
Scroll previously sent messages
Start/stop recording of new message Push
 Operating your Mailbox using VMS
 Operating your Mailbox using VMS
 Listen to message Push Pause playback. Push
 # If the entry was incorrect Delete the call number entered
Recording a Dictation
Selection options for recording and sending a dictation
Enter the mailbox number
 Input formats
Jump to any position in the dictation
 Operating your Mailbox using VMS
 Enter the first user number into the new distribution list
 #If the entry was incorrect delete the new number entered
Play back users Push the star key
 Operating your Mailbox using VMS
 Select a personal greeting
Answering Machine Functions Shortcut
 Setting up a Telephone Connection
Enter the call number
#If the entry was incorrect Delete the call number entered
 Key Function Description
 #If the entry was incorrect delete the number entered
Change mailbox deputy
 Change referral extension
 #If the entry was incorrect delete the password entered
 Input format
Configure User outcall notification / SMS notification
 Enter the end time for the notification validity period
 Accept messages or info greeting feature
 Or alternatively
Setting different greetings
 8Select special functions in main menu
 Save the greeting text Push the star key
 Switch to own mailbox
Additional Options in Guest Access or Universal Access Mode
Enter the extension number of the relevant user
 Select a user/device
 Call Forwarding CF, Forward Access
 Key sequence Function
Listening to and forwarding incoming messages
 Operating your Mailbox using VMS
 Send new message
 Add comments to a message and forward
Record a reply
 Operating your Mailbox using VMS
 Recording and Sending New Messages Key sequence Function
 Send a message using the broadcast message feature
 Send a message using the broadcast call feature
 Record and send a dictation Key sequence Function
 Edit distribution list
Create new distribution list push Key sequence Function
Play back the entries in a distribution list
 Delete entries from a selected distribution list
 Setting up a Telephone Connection from the Main Menu
Delete entire distribution lists
Answering machine functions shortcut Key sequence Function
 Change user prompt language
 Define or change password
 Change the playback options
 Set a greeting for call forwarding CF
Enable or disable call forwarding
 Record personal greetings
 Connection to a user of your choice
Dialing an External Mailbox Guest Access, Universal Access
Additional options in universal access mode
Direct connection to the attendant console
 Fax Cover
Fax Mail Service
Requirements for Sending a Fax
Requirements for Receiving a Fax
 Fax Display
Fax Logo
 Sending a Sample Fax Message from MS Windows Explorer
 Fax Mail Service
 Sending a Fax at Favorable Rates
Using Fax on Demand Services
 Fax Mail Service
 SMS Features for GSM
Short Message Service SMS for GSM
Application Options
 Sending Short Messages to GSM Users
Sending Short Messages to GSM Users
 Short Message Service SMS for GSM
 Adding an SMS address to the Netscape address book
 Sending SMS Messages from Intranet Pages
Tips for Everyday Use Sending a Callback Number
 Short Message Service SMS for GSM
 Abbreviation Definition
Abbreviations
 TIF, Tiff
 Index
Index
 Index
 Index
 A31003-S2330-B690-2-7619, January
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