HiPath Xpressions
Page
 Contents
 A31003-S2330-B690-2-7619, January
 Contents
 Contents
 Contents
 Contents
 Contents
 Contents
 Overview
Unified Messaging with HiPath Xpressions
 Differences Between E-Mail, Voice Mail and Fax Mail
 Data for telephone access via PhoneMail
Preparations on Your Telephone/PABX
User-specific data
Telephone system data
 Data for telephone access via VMS
Data for PC access
 Unified Messaging with HiPath Xpressions
 Unified Messaging with HiPath Xpressions
 Mailbox Processing on the PC and the E-Mail Service
Mailbox Processing on the PC and the E-Mail Service
 HiPath Xpressions Client
Netscape Messenger
System Requirements
 Setting up an Account in Netscape
 Now click Mail Servers
 Receiving Messages with Netscape
 Sending Messages with Netscape
Routing Messages to HiPath Xpressions Distribution lists
Fax Messages
 Importing the HiPath Xpressions Address Book into Netscape
Routing Short Messages to a Mobile Telephone
 Setting up an Account in Microsoft Outlook Express
Microsoft Outlook Express
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Receiving Messages with Microsoft Outlook Express
 Sending Messages with Microsoft Outlook Express
Routing Short Messages to a Mobile Telephone SMS
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Setting up an Account in MS Outlook Internet Operation
Microsoft Outlook in Internet Mail Operation
 Receiving Messages with MS Outlook Internet Operation
Sending Messages with MS Outlook Internet Operation
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Outlook 2002 in Exchange Operation
Outlook 2002 in Exchange Operation
 Sending Messages using SMS as an Example
Receiving Messages
Sending Messages
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 HiPath Xpressions Outlook Extensions
Other HiPath Xpressions Addresses
 System Requirements
 Installation
 Callback
Voice output
Fax on demand
Voice messages
 Hing for a user in the global Exchange addresses
Client Assistant
 Uninstallation
 Starting Microsoft Outlook
Network Connection
 Options
Phone Number
 Settings in Microsoft Outlook
Creating Input Forms
 Message Format
 HiPath Xpressions Tab
 Callback
Telephone Call To Contact
Calling the Originator of a Message
This, click either Business Callback or Mobile Callback
 Playback
Calling From the Exchange Address Book
Either the Business Callback or Mobile Callback button
Playback on the Telephone
 Short Message Service SMS
Sending an SMS to a Contact
 Sending an SMS to the Originator of a Message
SMS Reply button
8.3
 Fax Messages
 Sending a Fax Message to a Contact
Sending a Fax Message to the Originator of a Message
 File → Send To → Mail Recipient as Attachment
 Sending a Fax Message From Your Workstation
 Viewing Fax Messages
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Mailbox Processing on the PC and the E-Mail Service
 Fax-on-Demand
Specify/Modify Remote Station
 Mailbox Processing on the PC and the E-Mail Service
 Retrieving a Fax
 Voice Messages
 Mailbox Processing on the PC and the E-Mail Service
 Sending a Voice Message to a Contact
Sending a Voice Message to the Originator of a Message
 Playing Back a Voice Message
 Mailbox Processing on the PC and the E-Mail Service
 Forwarding a Message with a Voice Comment
 Mailbox Processing on the PC and the E-Mail Service
 Address Book
 Mailbox Processing on the PC and the E-Mail Service
 Analyzing and Correcting Problems
Problems with Buttons Description of error
Client Assistant
Possible cause
 Description of error
Problems with the Address Book Description of error
Problems with the Client Assistant Description of error
 Import from Internet Mail
 Settings for Unified Messaging
HiPath Xpressions Lotus Notes Extensions
 General Settings Tab Description
 Send Form Settings Tab Description
 Unified Messaging Settings Tab Description
 Sending Fax Messages
 Mailbox Processing on the PC and the E-Mail Service
 Delivery Options Description
Cover Page Options
 Using the Lotus Notes Fax Printer Extension
Miscellaneous
Option Description
 Fax on Demand
 Displaying Received Faxes
Menu item Description
 Mailbox Processing on the PC and the E-Mail Service
 Sending SMS Messages
 Sending Voice Mails
 Function Description
 Mailbox Processing on the PC and the E-Mail Service
 Replying To a Message Via a Voice Comment
 Sending Voice Mails Using Lotus Notes E-Mail Client
Setting up an XPR Lotus Notes Address
 Sending Messages Example
 Using Telephony Functions Under Lotus Notes
Synchronizing Read/Unread Marks
Making a Telephone Call
 HiPath Xpressions WebClient
Overview of Functions
Help
Web Browser
 Starting and Exiting the WebClient
Starting the WebClient
 Selecting a Language
Navigation
 Login
 Login via SSL Secure Sockets Layer
SSL via Internet Explorer
SSL via Netscape Navigator
 Logoff Manual Logoff
Automatic Logoff
 Composing Messages
SMS
 Inserting File Attachments
 Mailbox Processing on the PC and the E-Mail Service
 Selecting File Attachments
Deleting File Attachments
 Sent Items
Sending Messages
 Checking the Send Status
Icon Description
 Changing Sorting
Sending Messages to Additional Recipients
Deleting Messages
 Receiving Messages Inbox
 Reading Text Messages
 Reading Fax Messages
 Listening to Voice Messages
 Replying to Messages
Opening Message Attachments
Forwarding Messages
100
 Replying with the Original Message
Replying without the Original Message
101
 Options
102
 User Data
103
 Changing a Password
104
 Configuring Notifications
Selecting Languages
105
 Changing the Telephone Password PIN for Telephone Access
Changing Personal Identification Number
106
 Forwarding
Enabling forwarding
107
 10.7 POP3 Access Data
108
 Overview of Functions
109
 110
 Settings on Your Computer
Screen Resolution
HiPath Xpressions Mailbox
Style sheets Netscape Communicator
 Starting and Exiting the Client Assistant
112
 113
 Logout Manual Logout
Automatic Logout
114
 General Procedure
115
 Changing Settings
Saving Modifications
116
 User Data
117
 Changing Your Own Password
Language Selection
Supplementing User Data
118
 Voice Mail System Settings
119
 Changing the Telephone Password PIN
Selecting the Voice Mail System
120
 Configuring a Referral Extension
Mailbox Options
Selecting User Prompts
Caller options
 Configuring Forwarding Click Change keys
Mobility number
Forwarding Incoming Calls
122
 123
 Configuring Forwarding
124
 Configuring Forwarding General Procedure
Action Description
125
 Configuring Notifications
126
 127
 Creating a New Notification
128
 129
 130
 Creating Distribution Lists
131
 Creating a Private Distribution List
Editing Distribution Lists
132
 Adding Users to a Distribution List
133
 Deleting a Distribution List
134
 Fax Forms
Selecting fax forms
135
 Time Profiles
Creating Time Profiles
136
 Message recording not allowed
Greeting not interruptible
Greetings
After-hours greeting
 Creating Recordings
138
 Personal Name Recording
Name Recording Activate the Personal name recording option
139
 Creating and Editing Personal Greetings Creating Greetings
Editing Greetings
140
 Default Output Devices
Deleting Greetings
141
 Switching to the WebClient
Prompt Description
142
 143
 144
 General
 Explanation of the Symbols
Distribution lists
 Default Printer
Default Fax Device
Referral Extension
Memory Restrictions
 Additional Features in VMS
Direct Callback Connection with the Originator of a Message
Broadcast Call / Broadcast Message
Private and Public Distribution Lists
 User Prompts
Repeating System Announcements
Requesting Help PhoneMail
Incorrect Entries
 Terminating the Connection
Returning to the Main Menu VMS
Finishing and returning to the main menu
 Operating your Mailbox with PhoneMail Access Options
 Using your own Mailbox Direct Access
 Dialing your own Mailbox
Dialing your own mailbox from your own extension
 Options in the Main Menu
Dialing your own mailbox from any extension
Listen to/retrieve messages push
Change answering options push
 Listening to/Retrieving Messages
 Playing Back Messages
 Options available when listening to the message header
Message header
Jump back to previous message header push 7 and then push
 Options available when listening to a message
Jump ahead to next message category
# Return to the main menu
 Options available after messages have been heard
 Options available when listening to Outbox messages
# Cancel the function and continue
Adding recipient numbers
 Cancel the function and continue Checking Recipient Numbers
Deleting recipient numbers
 Recording and Sending Messages
 Selecting the Send Options
During the recording process
Request Receipt or read receipt push 1 or
 Greetings and answering mode
Selecting the send options for future delivery
Re-enter the send options for future delivery push 1 or
Changing Answering Options
 Name
Mobility
Mailbox deputy
Call forwarding of your telephone
 Changing the personal greeting
 Change referral extension number push 1 or
Record name
Record new name push 1 or
 Defining a mobile phone number for call forwarding
Defining mailbox deputy numbers
 Defining the call forwarding settings
Disable call forwarding push 6 or
Change the call forwarding destination push 1 or
Changing Mailbox Options
 Password
Setting
Set notifications
Faxtone detection
 # Cancel the function and continue
 Change password
Changing the user prompts
 Setting notifications
Select company telephone push 3 and then push
Change the destination number or callback number push
 Activating/deactivating faxtone detection
Deactivate faxtone detection push Changing the language
 Changing the playback options
 Connection
Terminate the mailbox connection
 Dialing an External Mailbox Guest Access or Universal Access
Leaving a Message for Mailbox Owners
 Call Forwarding Forward Access
# Dial your own mailbox push the pound key
 Using the Mailbox with the Mailbox Key Callback Access
For optiset
For Set 400/500/700
 Using your Mailbox for your Mobile Telephone
Call Forwarding for Mobile Phones
 Dialing your own mailbox from a mobile phone Callback access
Dialing your Mailbox
 Quick Reference Guide to the Menus and Key Sequences
Retrieve/listen to messages Key sequence Function
 Operating your Mailbox with PhoneMail
 During the recording of messages or greetings
Changing answer options Key sequence Function
 A31003-S2330-B690-2-7619, January
 Connection Key sequence
 Operating your Mailbox using VMS
 Using your own Mailbox Direct Access, Own Mailbox Code
Overview
 If necessary
 Default Edit Options
 Options in the Main Menu Direct Access
KeyFunction
Inbox
 Automatic playback of incoming messages
 Listen to message Push
 Push the pound key
 Push 0 and 5 in succession, enter the position
 Enable or disable user prompts
Input formats voice message
Input formats Mail message
Select a distribution list see Section
 Push the star key
 Start/stop recording comments Push Special send options
 Connection with a recipient of your choice
 Recording and Sending New Messages Inbox / Sent Objects
Scroll previously sent messages
Start/stop recording of new message Push
 Operating your Mailbox using VMS
 Operating your Mailbox using VMS
 Listen to message Push Pause playback. Push
 Recording a Dictation
Selection options for recording and sending a dictation
Enter the mailbox number
# If the entry was incorrect Delete the call number entered
 Jump to any position in the dictation
Input formats
 Operating your Mailbox using VMS
 Enter the first user number into the new distribution list
 Play back users Push the star key
#If the entry was incorrect delete the new number entered
 Operating your Mailbox using VMS
 Answering Machine Functions Shortcut
Select a personal greeting
 Setting up a Telephone Connection
Enter the call number
#If the entry was incorrect Delete the call number entered
 Key Function Description
 Change mailbox deputy
#If the entry was incorrect delete the number entered
 Change referral extension
 #If the entry was incorrect delete the password entered
 Configure User outcall notification / SMS notification
Input format
 Enter the end time for the notification validity period
 Accept messages or info greeting feature
 Setting different greetings
Or alternatively
 8Select special functions in main menu
 Save the greeting text Push the star key
 Switch to own mailbox
Additional Options in Guest Access or Universal Access Mode
Enter the extension number of the relevant user
 Select a user/device
 Call Forwarding CF, Forward Access
 Listening to and forwarding incoming messages
Key sequence Function
 Operating your Mailbox using VMS
 Send new message
 Record a reply
Add comments to a message and forward
 Operating your Mailbox using VMS
 Recording and Sending New Messages Key sequence Function
 Send a message using the broadcast message feature
 Send a message using the broadcast call feature
 Record and send a dictation Key sequence Function
 Edit distribution list
Create new distribution list push Key sequence Function
Play back the entries in a distribution list
 Delete entries from a selected distribution list
 Setting up a Telephone Connection from the Main Menu
Delete entire distribution lists
Answering machine functions shortcut Key sequence Function
 Change user prompt language
 Define or change password
 Change the playback options
 Enable or disable call forwarding
Set a greeting for call forwarding CF
 Record personal greetings
 Dialing an External Mailbox Guest Access, Universal Access
Additional options in universal access mode
Direct connection to the attendant console
Connection to a user of your choice
 Fax Mail Service
Requirements for Sending a Fax
Requirements for Receiving a Fax
Fax Cover
 Fax Logo
Fax Display
 Sending a Sample Fax Message from MS Windows Explorer
 Fax Mail Service
 Using Fax on Demand Services
Sending a Fax at Favorable Rates
 Fax Mail Service
 SMS Features for GSM
Short Message Service SMS for GSM
Application Options
 Sending Short Messages to GSM Users
Sending Short Messages to GSM Users
 Short Message Service SMS for GSM
 Adding an SMS address to the Netscape address book
 Tips for Everyday Use Sending a Callback Number
Sending SMS Messages from Intranet Pages
 Short Message Service SMS for GSM
 Abbreviations
Abbreviation Definition
 TIF, Tiff
 Index
Index
 Index
 Index
 A31003-S2330-B690-2-7619, January
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