Technical support
7 Technical support
If you require assistance with the installation or operation of your product, or if you want to return a product for repair under warranty, contact Zhone customer service. The contact information is as follows:
support@zhone.com | |
Telephone (North America) | |
Telephone (International) | |
Internet | www.zhone.com/support |
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR), or third party, contact that supplier for technical assistance and warranty support.
8 Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a
9 Safety Information and Precautions
The equipment is designed and manufactured in compliance with the European Safety Standard EN60950 and the Unites States UL60950 Safety Standards. However, the following precautions should be observed to ensure personal safety during installation or service, and prevent damage to the equipment or equipment to be connected.
Read and follow all warning notices and instructions marked on the product or included in this Reference Guide.
Only qualified technicians should perform these tasks.
1.Never install telephone wiring during a lightning storm.
2.Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3.Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
4.Use caution when installing or modifying telephone lines.
5.See the UL Statement for Voice ports.
iv | Product Description |
