NovaJet 800 Series Service Manual

Table 4-1. Troubleshooting Table (cont).

Symptoms

Possible cause

Solution

 

• defective encoder

clean encoder strip

 

strip

 

 

• bad MPWA

replace MPWA

Keypad Locked-Up or Not Functioning Properly

• firmware

1) reset printer

problem

2) refresh or up-

 

 

grade firmware

 

(while in continuous

 

run state)

• keypad assembly

replace keypad

damaged

assembly

• faulty connection

reseat or replace

between MPWA

connector

and keypad

 

• bad MPWA

replace MPWA

Noisy Operation

• ink or paper

clean printer

debris in printer

 

• obstruction in

remove obstruction/

path of carriage

clean printer

• outirgger

replace outrigger

bushings worn

bushings

Troubleshooting 4-13

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Kodak 800 SERIES service manual Keypad Locked-Up or Not Functioning Properly, Noisy Operation