NovaJet 800 Series Service Manual

INTERNET:

http://www.encad.com (Downloads - Software)

5.Extract 2 files from the executable: xxxxxx.rom, and readme.txt.

6.If your printer is set up using a printer server, you can use the ENCAD File Print Utility (EFPU) to download the new firmware to your printer. The EFPU can be found on the System CD.

6.Using the EFPU, send the XXXX.ROM file to the printer.

Open the EFPU and press the Add button in the Folders section of the dialog box. Give the new folder a name and press OK.

7.Now press the Add button in the Files section of the dialog box. Find the firmware file that you downloaded from Encad’s website and press the Open button. This will add the firmware file to the folder you created.

8.Select the firmware file in the Files section of the dialog box and press the Print button.

9.The firmware file is sent to the printer as a normal print job. Approximately 20 - 40 seconds later a single beep should be heard indicating the update was successful. After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the new firmware revision by sequencing through Utility Menu/Service Menu/About Menu. If multiple beeps are heard, reboot printer and reseat your connection to the printer (network cable or parallel cable). Resend the firmware file to the printer. After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the new firmware revision by sequencing through Utility Menu - Service Menu - About menu.

9.Reinitialize the printer (Setup Menu, User Setup Menu, Init Settings). A single beep will sound from the printer. Cycle power and ensure a normal initialization occurs. Run a prime to verify the unit will print.

Troubleshooting 4-104

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