NovaJet 800 Series Service Manual

Table 4-1. Troubleshooting Table (cont).

Symptoms

Possible cause

Solution

Printer Output is

 

2) inspect and/or

Banding (Horz.)

 

replace stepper

(cont)

 

motor gears and/or

 

 

lower roller

 

 

assembly

 

 

3) replace MPWA

 

• insufficient

replace or refill

 

ink in cartridges

cartridges

 

(normally 1/3 full)

 

 

• cartridges need

perform Prime

 

to be primed

 

 

• color calibration

perform Color

 

required

Calibration

 

• paper axis

perform Paper Axis

 

calibration

Test Calibration

 

required

 

 

• faulty or corrupt

reload firmware

 

firmware

(while in continuous

 

 

run state)

 

• cartridge dimple

1) perform

 

area dirty or

Cartridge Dimple

 

damaged

Cleaning procedure

 

 

2) replace cartridge

 

• flex cable

1) clean Flex

 

contacts dirty or

Cable Contacts

 

damaged

 

Troubleshooting 4-11

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Kodak 800 SERIES service manual Printer Output is, Banding Horz, Cont