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Konica Minolta 750 manual Troubleshooting

Models: 750

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Troubleshooting Specifications Install Password Default setting is Text/Photo Weekly Timer Setting Meaning of Symbols Symptom Possible Cause Remedy Reset Setting Access

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5Troubleshooting

Troubleshooting Chapter 5

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Konica Minolta 750 manual Troubleshooting

Page 211 Page 213

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Contents

User’s Guide Copy Operations Introduction What is an Energy Star Product?Energy Star Trademarks and Registered Trademarks Contents What is an Energy Star Product?Energy Star Explanation of Manual Conventions Descriptions and Symbols for Original and Paper Safety InformationSpace Requirements Operation Precautions Regulation Notices Adjusting the Angle of the Control Panel Turning on the Main Power and the Sub PowerLoading Paper Into the Tray 1 or Loading Paper Into the Tray 3 or Specifying Original Settings Selecting a Paper SettingSpecifying a Zoom Setting Selecting a Simplex/Duplex Setting 1-Side/2-Sides Settings Selecting Finishing Settings Specifying Folding SettingsChecking the Copy Settings Mode Check Interrupting a Copy Job Interrupt Mode Specifying Control Panel Settings Accessibility Mode Simple TroubleshootingMain body Finisher Specifying the Paper Setting for the Bypass Tray Specifying Paper Settings for Paper TraysTo display the Paper Tray Setting screen Copy Paper Erasing Specified Areas of Copies Erase Functions Adding Filing Margins to Copies Page Margin FunctionCopying Booklet Original Booklet Function Cleaning 10-2 When the Message Preventive maintenance time. Appears 10-7Replacing the Toner Cartridge Replacing the Staples 11-2 11-612-2 12-11 Adjusting the Printer 12-41 Adjusting the Finisher 12-45Authentication Method 12-71 User Authentication Setting 12-78 Introduction 13.113-2 To type text 13-4 List of Available Characters 13.2 Available Features Adjusting copies to the size of the paperAutomatically selecting the paper Scanning the document in separate batches Specifying separate horizontal and vertical zoom ratios Copying multiple Original pages onto a single Punching holes in copies Sorting copiesStapling copies Center folding/binding Zigzag folding and folding in three Adding a cover page/insertion Copying with chapter title pages on the front side Repeating copy images Copying with reversed colorsSeparately copying a page spread Making copies for filing Adjusting the image to fit the paper sizeSplitting an original page into two copies Copying with a layout for center binding Erasing sections of copiesPrinting distribution text on copies Managing jobs Programming copy settings Checking the copy settingsDisplaying explanations of functions and settings Enlarging the size of text in touch panel screens Explanation of Manual Conventions Descriptions and Symbols for Original and Paper Use of words and symbols in this manual are explained belowWidth and Length Paper Orientation Bizhub 750/600 User’s Guides User’s Guide Copy Operations this manualUser’s Guide Network Scanner Operations User’s Guide Box Operations Legal Restrictions on Copying Installation and Operation Precautions Safety Information Meaning of SymbolsThis symbol indicates you must unplug the device Or even death Disassemble and modification Installation and Operation PrecautionsPower cord Power source Power plug Grounding Installation Ventilation Actions in response to troubles Before successive holidays When moving the machineConsumables Regulation Notices Laser Safety For Users in countries not subject to Class B regulations Luokan 1 Laserlaite Klass 1 Laser Apparat Varoitus Ozone Release Acoustic noise For European Users Only Installation and Operation Precautions Chapter Space Requirements Reminder Storage of Copies Operation PrecautionsOperating Environment Before Making Copies Part Names and Their Functions Outside of Machine Before Making Copies Part Name Description Before Making Copies Chapter Inside of Machine Options Main body Large Capacity Tray LU-401/LU-402 LCT LU-401 LCT LU-402 Finisher FS-504 Finisher FS-602 Finisher FS-504 Finisher FS-602 +Punch Kit PK-505 Cover Sheet Feeder PI-501 Folding unit ZU-602 Shift Tray SF-601 Control Panel 15 14 13 Copies Reminder Basic Settings Screen Basic Screen Item Name Description Icons That Appear in the Touch Panel Icon Description Indicates that no paper remains in the paper tray Adjusting the Angle of the Control Panel To adjust the angle of the control panel Before Making Copies Chapter Turning on the Main Power and the Sub Power To turn on the machine Before Making Copies Turn on the sub power Switch Detail To scan during warm-up Before Making Copies Chapter To turn off the machine Automatically Canceling the Settings Automatic Panel Reset Automatically Conserving Energy Low Power Mode Automatically Conserving Energy Sleep Mode Machine can be manually set to an energy conservation mode Manually Conserving Energy Limiting Machine Usage According to a Schedule Weekly Timer Press the Power Save key ? How is the weekly timer set? Before Making Copies Chapter Controlling the Use of This Machine With User Authentication Type in the user name, and then touch OK Bizhub 750/600 Access Make copies using the desired copy settings Detail Using the Machine With Account Track Access Make copies using the desired copy settings Bizhub 750/600 Touch Yes Authentication screen appears again Loading Paper Into the Tray 1 or To load paper tray 1 orPull out the paper tray for the tray 1 or Raise the paper take-up Before Making Copies Fully push in the paper Tray Loading Paper Into the Tray 3 or To load paper tray 3 or Before Making Copies Chapter Before Making Copies Chapter Loading Paper Into the Bypass Tray To load paper bypass tray Detail Before Making Copies Before Making Copies Chapter Plate-lowering button Bottom plate is Lowered Loading Paper Into the LCT LU-401/LU-402To load paper LCT 2Chapter Before Making Copies Load the paper into the tray Close the upper door of the large capacity tray Loading Paper of a Different Size Into Paper Trays Changing the Size of Paper That Is Loaded Front When Thick Paper Is Loaded Into a Paper Tray To set the conveyance lever Lever Basic Copy Operations General Copy Operation To make a copy Bizhub 750/600 Eration being per Formed, press Operations That Cannot Be Combined Basic Copy Operations Basic Copy Operations Chapter To position the original into the ADF Document Feed Method FeaturesPositioning the Original Basic Copy Operations Chapter To position the original on the original glass Basic Copy Operations Chapter Basic Copy Operations Chapter Basic Copy Operations Press the Start key Scanning a Multi-Page Original from the Original Glass Basic Copy Operations Chapter Specifying Original Settings Copying Original of Mixed Sizes Mixed Original Setting Basic Copy Operations Chapter Positioning Folded Z-Folded Original Basic Copy Operations Touch Z-Folded Original Positioning Tabbed Original Touch OK Bizhub 750/600 Using the ADF Using the Original Icon Glass Description Original Positioning Orientation To specify an Original Direction setting Selecting the Position of the Binding Margin Margin Settings Margin Setting Basic Copy Operations Original Binding Margin Position To specify a Margin setting Basic Copy Operations Chapter Selecting a Paper Setting Basic Copy Operations Chapter Manually Selecting the Desired Paper Size Specifying a Zoom Setting Automatically Selecting the Zoom Ratio Auto Zoom Setting Specifying the Same Zoom Ratio as the Original ×1.0 Setting Slightly Reducing the Copy Minimal Setting Selecting a Preset Zoom Ratio Enlarge and Reduce Settings Basic Copy Operations Chapter Basic Copy Operations Chapter Basic Copy Operations Chapter Basic Copy Operations Touch XY Zoom Selecting a Stored Zoom Ratio Storing the Desired Zoom Ratio Basic Copy Operations Chapter Selecting a Simplex/Duplex Setting 1-Side/2-Sides Settings Side/2-Sides Setting Description Select this setting to produce double-sided copies To select single-sided copies To select double-sided copies Basic Copy Operations Chapter Default setting is Text/Photo Selecting the Quality of the Original To specify an Orig. Image Type setting Specifying the Density Settings Density Settings Description Adjusting the Print Density Density Settings Adjusting the Background Density Adjust Background Settings Selecting a Combine Originals Setting Combine Originals Setting Description Basic Copy Operations Selecting Finishing Settings Following Finishing Settings are available Finishing Setting Description Face Up Separating Copies by Sets Sort Setting Separating Copies by Pages Group Setting Feeding Out Copies Face Up Face Up Setting Number of Bound Pages Maximum Number of Sets Stapling Copies Staple Settings DetailWhen Finisher FS-602 is installed When Finisher FS-504 is installed Number of Bound Pages Maximum Number of Sets FS-504 To bind copies with staples Basic Copy Operations Chapter Punching Holes in Copies Punch Settings Detail Paper Weight Paper Size To punch holes in copies Basic Copy Operations Chapter Specifying Folding Settings To fold copies at the center Half Fold Number of Folded Sheets Maximum Number of Sets Paper Weight Paper Size Maximum Number Folded SheetsTo bind copies at the center Fold & Staple Paper Weight Paper Size Maximum Number Bound Pages To fold copies fanned Z-Fold Paper Weight Paper Size Number of Folded Sheets To fold copies in three Tri-Fold 16lb to 21-1/4lb 2 × 11w Sheets 21-1/4 to 28lb To reserve a copy job Basic Copy Operations Chapter Stopping Scanning/Printing Selected job is deleted Bizhub 750/600 Following procedure describes how to delete a stopped jobDeleting a Stopped Job Page Additional Copy Operations Press the Mode Check key Checking the Copy Settings Mode CheckTo check the settings Additional Copy Operations Mode Check screen appears To change the settings Printing a Proof Copy To Be Checked Proof Copy Additional Copy OperationsTo make test prints Printed Additional Copy Operations Chapter Additional Copy Operations Chapter Ed, the message Interrupting a Copy Job Interrupt ModeTo interrupt a copy job Additional Copy Operations Chapter Registering Copy Programs Mode Memory To store/change a copy program Additional Copy Operations Chapter Detail To delete a copy program Copying With Programmed Copy Settings Mode Memory To recall a stored job Additional Copy Operations Chapter Additional Copy Operations Displaying Function Descriptions Help Overview of Help Screens Help screens 3rd level Example Copy, then Basic Function maps Example Copy Screen appears Touch Copy or press the 1 key in the keypad To display the Main Help Menu screenMain Help Menu Additional Copy Operations Chapter To display the Help screen while specifying a setting Press the Help key Specifying Control Panel Settings Accessibility Mode Displaying the Accessibility Setting ScreenPress the Accessibility key To exit the Accessi Bility Setting screen Additional Copy Operations Chapter Detail To set the Enlarge Display Timer Setting function Additional Copy Operations Chapter To set the Message Display Time function Additional Copy Operations Chapter To set the Accept Sound Setting function Additional Copy Operations Chapter Additional Copy Operations Chapter To set the Touch Panel Volume Adjust function Additional Copy Operations Chapter To set the Touch Panel Adj. function Detail Troubleshooting If a malfunction occurs, the screen shown below appears To call the technical representative Reminder When the Message Misfeed detected. Appears Troubleshooting To clear a paper misfeed Reminder When the Message Replenish paper. Appears When the Message ... Not enough remaining memo- ry. Appears Memory Becomes Full While Scanning Memory Becomes Full While Queuing a Job Main body Simple TroubleshootingSymptom Possible Cause Remedy There are dark specks or Is the original glass dirty? ADF Finisher Main Messages and Their Remedies Message Cause Remedy Please call your Techni Specifications Bizhub 750/600 SpecificationsSpecifications Ly extend the bypass tray SpecificationsDetails, contact your technical representative Specifications Possible Not possible Option Specifications Large Capacity Tray LU-401 Large Capacity Tray LU-402 Finisher FS-504 Finisher FS-602 Punch Kit PK-505 Folding Unit ZU-602 Accessories Page Copy Paper/Original Use paper that meets the following specifications Copy PaperPossible Paper Sizes Custom-sized paper Copy Paper/Original Paper Types and Paper Capacities Special Paper Paper Type Icon Description Copy Paper Type Icon Precautions for Paper Paper Storage Automatic Tray Switching Feature Order for Selecting the Paper Trays Specifying the Paper Setting for the Bypass Tray Factory default setting is Auto Detect To specify a paper size Standard Size settings Touch OK three times Basic screen appears again To specify a non-standard paper size Custom Size settings Copy Paper/Original Chapter Copy Paper/Original Chapter Copy Paper/Original Chapter Copy Paper/Original Chapter Copy Paper/Original Copy Paper/Original Chapter Touch OK four times Basic screen appears again To specify a setting for special paper Reminder Specifying Paper Settings for Paper Trays To display the Paper Tray Setting screen Copy Paper/Original Chapter To specify a standard paper size Standard Size 1 settings Copy Paper/Original Chapter Copy Paper/Original Chapter To specify a non-standard paper size Custom Size settings Copy Paper/Original Chapter Copy Paper/Original Chapter Copy Paper/Original Chapter To specify a paper type Copy Paper/Original Chapter Originals Original That Can Be Positioned into the ADFFor documents of mixed sizes Single-Sided Original Double-Sided Original For Z-folded documents Single-Sided Documents Original Glass Original Precautions for Positioning Original into the ADFOriginal That Can Be Placed on the Original Glass Precautions for Positioning Original on the Original Glass Application Functions G H Application Functions Application Functions Chapter Application Functions Chapter Application Functions Detail To copy using the Insert Image function Application Functions Chapter Application Functions Chapter Application Functions Chapter Adding Cover Pages Cover Mode Function Setting Description To copy using the Cover Mode function Application Functions Chapter Application Functions Chapter If 11 is specified as an insertion page with Blank selected Side/2 Description Sides SettingInserting Cover Pages Insert Sheet Function One-side original Blank selected Copy selected Insert sheet To copy using the Insert Sheet function Application Functions Chapter Application Functions Chapter Application Functions Chapter Functions Chapter Detail To copy using the Chapters function Application Functions Chapter Application Functions Chapter Touch or ? How can a specified page number be removed? Touch Application Application screen appears Application Functions Chapter When Separation is selected Application Functions When Front Cover is selected When Front and Back Cover is selected To copy using the Book Copy function Application Functions Chapter Erase screen Center Erase screen Application Functions Chapter SURVEYOR’S Bizhub 750/600 Blank as margins With Margin Application Functions Chapter Application Functions Chapter Application Functions Chapter To repeat the specified area Set Range Application Functions Chapter Standard Size screen Custom Size screen Application Functions Chapter To repeat the image the specified number of times Repeat Bizhub 750/600 Application Functions Chapter Application Functions Chapter Position the original into the ADF To copy using the Booklet Pagination function Application Functions Chapter Adding Filing Margins to Copies Page Margin Function DEF To copy using the Page Margin function Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Detail Centering To copy using the Image Adjustment settings Application Functions Chapter Standard Size screen Custom Size screen Copying Booklet Original Booklet Function To copy using the Booklet function Application Functions Chapter Erasing Specified Areas of Copies Erase Functions Following Erase functions are available To erase specified areas of copies Erase function Application Functions Chapter Application Functions Chapter To erase the center of copies Center Erase function Application Functions Chapter Application Functions Press the Start key Application Functions Chapter Function Description 0001 To display the Stamp/Overlay screen Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter To copy using the Set Numbering function Application Functions Chapter Application Functions Chapter Application Functions Chapter Application Functions Chapter Replacing Toner Cartridges and Staples Emptying Dust Boxes Replacing the Toner Cartridge Handling toner and the toner cartridges Precautions for toner spills To replace the toner cartridge Chapter Bizhub 750/600 Replacing the Staples To replace the staple cartridge for finisher FS-504 Chapter Bizhub 750/600 To replace the staple cartridge for finisher FS-602 Open the finisher door Chapter Staples and Emptying Dust Boxes Chapter Reminder Emptying the Dust Boxes To empty the dust box of the punch kit Bizhub 750/600 To empty the dust box of the Z-folding unit Display in Enlarge Display Mode Chapter Bizhub 750/600 Care of the Machine Cleaning This section describes the procedures for cleaning each part Care of the Machine Original GlassLeft Partition Glass Bizhub 750/600 10-3 Clean the control panel By wiping it with a soft, dry cloth ADF platen guide cover Paper Take-Up Roller Bizhub 750/600 10-5 Viewing Counters Meter Count 10-6 When the Message Preventive maintenance time. Appears Bizhub 750/600 10-7Page Managing Jobs Job List Multi-Job Feature Overview of the Job List ScreenJobs Job List Screens Bizhub 750/600 11-3 11-4 Name Description Bizhub 750/600 11-5 Performing Operations on Jobs To delete a job Bizhub 750/600 11-7 Managing Jobs Job List Chapter Bizhub 750/600 11-9 Managing Jobs Job ListDisplayed Information To check the job details To display Current Jobs Held Jobs and Active Jobs lists Bizhub 750/600 11-11 To display Job History To print a sample copy of a stored job Bizhub 750/600 11-13 11-14 Bizhub 750/600 To print a stored job Bizhub 750/600 11-15 11-16 Bizhub 750/600 Bizhub 750/600 11-17 To increase priority for printing Bizhub 750/600 11-19 Page Utility List of Registration Information Overview of Utility ModeUtility Bizhub 750/600 12-3 12-4 Bizhub 750/600 12-5 12-6 Bizhub 750/600 12-7 12-8 Bizhub 750/600 12-9 APS OFF 12-10 Bizhub 750/600 Selecting a Destination Register One-Touch RegistrationUser Box Bizhub 750/600 12-11 Displaying the Destination Register Screen Bizhub 750/600 12-13 Specifying User Settings System SettingMeasurement Unit Setting Paper Tray Setting Bizhub 750/600 12-15 OFF Reset Setting ON/ OFF LCD Backlight Setting Power Save SettingBizhub 750/600 12-17 ~ 16 Daylight Savings Time Setting Output SettingDate/Time Setting Display Setting Initial Setting Copier Setting Bizhub 750/600 12-21 12-22 Bizhub 750/600 Bizhub 750/600 12-23 Scanner SettingPrinter Setting Displaying the User Setting Screen Bizhub 750/600 12-25 Specifying Administrator Settings Bizhub 750/600 12-27 Daylight Saving Time SettingWeekly Timer Setting Restrict User Access Utility Expert Adjustment Bizhub 750/600 12-29 12-30 Bizhub 750/600 Bizhub 750/600 12-31 Standard Size SettingList/Counter Administrator/Machine Setting Bizhub 750/600 12-33 User Authentication/Account TrackGeneral Settings User Authentication Setting Account Track SettingPrint without Authentication Counter List Network Setting Bizhub 750/600 12-35 12-36 Bizhub 750/600 Security Setting System Connection Security Details OFF/ on Bizhub 750/600 12-39 Displaying the Administrator Setting ScreenTouch 3 Administrator Setting 12-40 Bizhub 750/600 Adjusting the Printer Bizhub 750/600 12-41 12-42 Bizhub 750/600 Adjusting the Starting Print Position at the Left Edge Chapter Utility Check the distances b From the print positionTest pattern to Edge of the paper Bizhub 750/600 12-45 Adjusting the FinisherAdjusting the Center Stapling Position 12-46 Bizhub 750/600 Adjusting the Half-Fold Position Bizhub 750/600 12-47 12-48 Bizhub 750/600 Bizhub 750/600 12-49 12-50 Bizhub 750/600 Bizhub 750/600 12-51 12-52 Bizhub 750/600 12-53 12-54 Bizhub 750/600 Touch 3 Punch Unit Vert. Position 12-56 Bizhub 750/600 Bizhub 750/600 12-57 12-58 Bizhub 750/600 12-59 12-60 Bizhub 750/600 Adjusting the Hole-Punching Positions Punch Resist Loop Size Punch Regist Loop Size screen appears Bizhub 750/600 12-61 12-62 Bizhub 750/600 Adjusting the Z-Fold Positions Bizhub 750/600 12-63 12-64 Bizhub 750/600 Bizhub 750/600 12-65 Adjusting the Tri-Fold Positions 12-67 Adjusting the Pitch of the Two Staples Distance between the two staples can be adjusted Bizhub 750/600 12-69 Cover Sheet Tray Size Bizhub 750/600 12-71 Authentication MethodUser authentication and account track When User Authentication and Account Track Are Synchronized Group B User Account Group a Group B Group C Bizhub 750/600 12-73 To select an authentication method Bizhub 750/600 12-75 12-76 Bizhub 750/600 Bizhub 750/600 12-77 User Authentication Setting User authentication settings can be specifiedAdministrative Setting User Name List Default Function Permission Touch OK Default function permissions are set Bizhub 750/600 12-79 User Registration Bizhub 750/600 12-81 12-82 Bizhub 750/600 Bizhub 750/600 12-83 User Counter To check the counter Bizhub 750/600 12-85 Account Track Setting Account Track Registration Bizhub 750/600 12-87 12-88 Bizhub 750/600 Bizhub 750/600 12-89 Account Track Counter Touch Close Bizhub 750/600 12-91 Password Rules User Password /Account PasswordUser Box Password User Name/Account Name Password for the confidential document Utility ID for the confidential documentBizhub 750/600 12-93 Limitations on the numberPage Appendix Entering Text Appendix Bizhub 750/600 13-3 To type text 13-4 Bizhub 750/600 13-5 Function Combination TableFunction Combination Table Appendix 13-6 Bizhub 750/600 13-7 Appendix 13-8 Bizhub 750/600 13-9 13-10 Bizhub 750/600 Bizhub 750/600 13-11 13-12 Bizhub 750/600 Index Index Finishing settings Function combinations 13-5 Fusing unitData indicator Date/time stamp Default settings Display setting Machine setting 12-32 Oversized paper settings 17,7-29 Main power switch 2-22Password for non-business hours Power cord 2-4 Mode memory 10,4-14 Printer setting Punch settingsStapling position adjustment 12-45 Sub power switch 2-23 Troubleshooting reference tables User authentication 33,12-33,12-71 User setting screenUser settings Zoom ratio setting 33,3-38 Http//konicaminolta.com

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