Troubleshooting

5.6Main Messages and Their Remedies

5

Message

Cause

Remedy

 

 

 

Original left on glass.

The document was left on the

Remove the document from the

 

 

 

 

original glass.

original glass.

 

 

 

 

 

 

 

 

Matching paper size is

Paper of a suitable size is not

Either select paper of a different size

 

 

not available.

loaded in a paper tray.

or load paper of a suitable size.

 

 

Select paper size.

 

 

 

 

 

 

 

 

 

 

 

Original size cannot be

The document is not posi-

Position the document correctly.

 

 

detected.

tioned correctly.

 

 

 

 

Select paper size.

 

 

 

 

 

A document with a non-

Select the correct paper size.

 

 

 

 

 

 

standard size or with a size

 

 

 

 

 

too small to be detected is

 

 

 

 

 

loaded.

 

 

 

 

 

 

 

 

 

 

This mode cannot be set

A setting was selected that

Make copies using only one of the

 

 

with XXX.

gives priority to the setting

settings, for example, by canceling

 

 

 

selected first.

the setting selected first.

 

 

 

 

 

 

 

 

The Exit Tray has

Since the maximum amount

Remove all copies from the indicat-

 

 

reached its capacity.

of copies for the indicated fin-

ed tray.

 

 

Please remove all pages

isher exit tray has been ex-

 

 

 

 

from section tray.

ceeded, the machine is

 

 

5

 

 

unable to make copies.

 

 

 

 

 

 

Chapter

 

 

 

 

 

 

Input User Name and

User authentication settings

Type in your user name and pass-

 

Password to login.

have been specified. Copies

word. (See p. 2-33.)

 

 

 

cannot be made unless a

 

 

 

 

 

user name and its correct

 

 

 

 

 

password are entered.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Input Account Name and

Account track settings have

Type in your account name and

Troubleshooting

 

Password to login.

been specified. Copies can-

password. (See p. 2-36.)

 

 

 

 

not be made unless an ac-

 

 

 

 

 

count name and its correct

 

 

 

 

 

password are entered.

 

 

 

 

 

 

 

 

 

 

Your account has

The limit on the number of

Contact your administrator.

 

 

reached its maximum al-

copies that can be made has

 

 

 

 

lowance.

been reached.

 

 

 

 

 

 

 

 

 

 

Section is open.

Since a machine door or cov-

Make sure that all doors and covers

 

 

Close Section proper-

er is open or an option is not

are closed and that all options are

 

 

ly.

installed correctly, the ma-

installed correctly.

 

 

 

chine is unable to make cop-

 

 

 

 

 

ies.

 

 

 

 

 

 

 

 

 

 

Replenish paper.

The indicated tray has run out

Load paper into the indicated tray.

 

 

 

of paper.

(See p. 2-39, p. 2-41, p. 2-44,

 

 

 

 

p. 2-48.)

 

 

 

 

 

 

 

 

Replace the Toner Car-

Since the toner has run out,

Replace the toner cartridge.

 

 

tridge.

the machine is unable to

 

 

 

 

 

make copies.

 

 

 

 

 

 

 

 

 

 

Stapler empty. Replace

The staples have run out.

Replace the staple cartridge. (See

 

 

Staple Cartridge or can-

 

p. 9-7.)

 

 

cel Staple mode.

 

 

 

 

 

 

 

 

 

 

 

bizhub 750/600

5-15

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Konica Minolta 750 manual Main Messages and Their Remedies, Message Cause Remedy