Troubleshooting

5

 

Symptom

 

Possible Cause

Remedy

The edge of the printed

Is the ADF platen guide cover

Wipe the ADF platen guide cover

output is dirty.

 

dirty?

with a soft, dry cloth. (See p. 10-4.)

 

 

 

 

 

 

 

 

 

 

 

 

Was the selected paper size

Select a paper size that is the same

 

 

 

 

 

larger than the document

size as the document.

 

 

 

 

 

(with a Zoom setting of

Otherwise, select the “Auto Zoom”

 

 

 

 

 

“×1.000”)?

setting to enlarge the copy to the

 

 

 

 

 

 

selected paper size. (See p. 3-29.)

 

 

 

 

 

 

 

 

 

 

 

 

Is the orientation of the docu-

Select a paper size that is the same

 

 

 

 

 

ment different from the orien-

size as the document. Otherwise,

 

 

 

 

 

tation of the paper (with a

select a paper orientation that is the

 

 

 

 

 

Zoom setting of “×1.000”)?

same as that of the document.

 

 

 

 

 

 

 

 

 

 

 

 

Was the copy reduced to a

Select a zoom ratio that adjusts the

 

 

 

 

 

size smaller than the paper

document size to the selected pa-

 

 

 

 

 

(with a reduced zoom ratio

per size.

 

 

 

 

 

specified)?

Otherwise, select the “Auto Zoom”

 

 

 

 

 

 

setting to reduce the copy to the se-

 

 

 

 

 

 

lected paper size. (See p. 3-29.)

 

 

 

 

 

Even though the paper

Are there paper misfeeds at

Check the touch panel for JAM lo-

misfeed was cleared,

other locations?

cation display and then remove any

copies cannot be pro-

 

misfeed paper at all other locations.

duced.

 

 

(See p. 5-5)

 

 

 

 

 

 

Printing with the

 

Have settings been selected

Check the combinations of the se-

“2

 

1” or “2

 

2”

that cannot be combined?

lected settings.

 

 

1-Side/2-Sides settings

 

 

are not possible.

 

 

 

 

 

 

 

 

Copying is not possible

Did the message “Your ac-

Contact your administrator.

even though the pass-

count has reached its maxi-

 

word is entered on a ma-

mum allowance.” appear?

 

chine with user

 

 

 

authentication/account

 

 

track set.

 

 

 

 

 

 

 

 

 

 

ADF

 

 

 

 

 

Symptom

Possible Cause

Remedy

The document is not fed.

Is the ADF slightly open?

Securely close the ADF.

 

 

 

 

Is the document one that

Replace the document with one that

 

does not meet the specifica-

meets the specifications. (See

 

tions?

p. 7-33.)

 

 

 

 

Is the document correctly

Position the document correctly.

 

loaded?

(See p. 3-7.)

 

 

 

Troubleshooting Chapter 5

bizhub 750/600

5-13

Page 224
Image 224
Konica Minolta 750 manual Adf