MultiVOIP User Guide

 

Technical Configuration (Digital Voips)

 

 

 

 

 

 

 

 

 

Supplementary Services Definitions (cont’d)

 

 

 

 

 

 

Field Name

Values

 

Description

 

 

 

 

 

 

Busy Party,

 

 

If the ‘home’ voip unit is receiving a call

 

Allowed

 

 

directed toward an already engaged

 

Name Type

 

 

channel or phone station and Busy Party

 

(CNI)

 

 

is selected, then the identifier (from the

 

 

 

 

Caller Id field) will tell the originating

 

 

 

 

remote voip unit that the channel or called

 

 

 

 

party is busy.

 

 

 

 

This field is applicable only when the ‘home’

 

 

 

 

voip unit is receiving the call.

 

 

 

 

Example. Suppose a voip system has

 

 

 

 

offices in both Denver and Omaha. In the

 

 

 

 

Omaha voip unit (the ‘home’ voip unit in

 

 

 

 

this example), Call Name Identification

 

 

 

 

has been enabled, Busy Party has been

 

 

 

 

enabled as an Allowed Name Type, and

 

 

 

 

“Omaha Sales Office Voipchannel 2” has

 

 

 

 

been entered in the Caller Id field of the

 

 

 

 

Supplementary Services screen.

 

 

 

 

When channel 2 of the Omaha voip is

 

 

 

 

busy but still receives a call attempt from

 

 

 

 

any other voip phone station (for

 

 

 

 

example, the Denver office), the message

 

 

 

 

“Busy Party - Omaha Sales Office

 

 

 

 

Voipchannel 2” will be sent back and will

 

 

 

 

appear in the Caller Id field of the

 

 

 

 

Statistics – Call Progress screen of the

 

 

 

 

Denver voip. This confirms to the Denver

 

 

 

 

voip that the channel or phone station is

 

 

 

 

busy in Omaha.

 

 

 

 

 

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