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Multi-Tech Systems MVP-2410, MVP-2400, MVP-3010 manual 118

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Troubleshooting Specs Install Call Control Signaling Correction. Forward Error Warranty Maintenance Phone/IP Starter Configuration Date and Time Setup Command Cable

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Software Installation	MultiVOIP User Guide

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Multi-Tech Systems MVP-2410, MVP-2400, MVP-3010 manual 118

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Contents

User Guide for Voice/IP Gateways Record of Revisions User GuideS000249H Trademark Contents Contents MultiVOIP User Guide MultiVOIP User Guide Contents Contents MultiVOIP User Guide Appendix a Expansion Card Installation MVP24-48 & MVP30 Overview About This Manual MultiVOIP User Guide Overview Function Overview MultiVOIP User Guide2400 2410 24-48 3010 30-60 Capacity Variable Model/Version Icon Introduction to TI MultiVOIPs MVP2400, MVP2410, & MVP24-48 MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide T1 Front Panel LEDs MultiVOIP MVP2400 Front Panel LNK RCVXMT COL Introduction to EI MultiVOIPs MVP3010 & MVP30-60 Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview E1 Front Panel LEDs MultiVOIP MVP3010 Chassis MultiVOIP User GuideOverview E1 LED DescriptionsMVP3010 Front Panel LED Definitions Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview MVP-410/810 Chassis Analog MultiVOIP Front Panel LEDs MultiVOIP MVP130Chassis MVP210 Front Panel Boot PowerEthernet General Operation LEDs MVP130 Front Panel LED DefinitionsChannel-Operation LEDs Introduction to ISDN-BRI MultiVOIPs MVP410ST & MVP810ST Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide Isdn BRI MultiVOIP Front Panel LEDs 11 MVP-410ST/810ST Chassis Channel Operation LEDs one for each Isdn line ISDN-BRI MultiVOIP LED DescriptionsMVP-410ST/810ST Front Panel LED Definitions Channel Operation LEDs one for each B-channel Computer Requirements Digital T1 MultiVOIP Specifications SpecificationsSpecs for Digital T1 MultiVOIP Units Digital E1 MultiVOIP Specifications Specs for Digital E1 MultiVOIP Units Specs for Analog/BRI MultiVOIP Units MVP810G Installation at a Glance Related Documentation Quick Start Instructions Introduction MultiVOIP Startup Tasks Gather IP Information Gather Telephone Information T1 Gather Telephone Information E1 Phone/IP Details *Absolutely Needed* cont’dGather Telephone Information Analog Quick Start InstructionsMultiVOIP User Guide Gather Telephone Information Isdn BRIISDN-BRI Phone Parameters Identify Remote Voip Site to Call Phone/IP Details Often Needed/WantedObtain Email Address for Voip for email call log reporting Identify Voip Protocol to be Used Placement Command/Control Computer Specs & Settings Quick Hookups Hookup for MVP2410 & MVP3010 Analog MultiVOIP Hookup MVP-410/810 G Hookup for MVP-410/410G & MVP-810/810G Isdn MultiVOIP Hookup MVP-410ST/810ST Hookup for MVP410ST & MVP810ST Hookup for MVP2400 Hookup for MVP210x Hookup for MVP130 Load MultiVOIP Control Software onto PC My Computer CD ROM drive Open. Click Autorun icon Phone/IP Starter Configuration GUI Digital MultiVOIPs Go to Configuration Isdn BRIAnalog MultiVOIPs ISDN-BRI MultiVOIPs Go to Configuration Smtp Go to Configuration Logs Phone/IP Starter Configuration MultiVOIP User Guide Quick Start Instructions Quick Start Instructions MultiVOIP User Guide END of Procedure North America Long-Distance Example Phonebook Starter Configuration with remote voipOutbound Phonebook Euro, National Call Example MultiVOIP User Guide Quick Start Instructions North America Remove Prefix field, enter the initial PBX access digit 8 or Inbound Phonebook Click OK to exit from the Add/Edit Outbound Phonebook screen MultiVOIP User Guide Quick Start Instructions Free Seattle access, all employees Phonebook Tips Knowing When to Drop Digits = 1-second pause Many PBX systems Phonebook Example One Common Situation Santa Fe Office Sample Phonebooks Enlarged Phonebook Worksheet Enlarged Phonebook Worksheet Connectivity Test Properties button MultiVOIP User Guide Quick Start Instructions Pstn pstn call connected on For MVP130, MVP210, MVP410, or MVP810 TroubleshootingFor MVP2400, MVP2410, or MVP3010 For MVP410ST or MVP810ST Quick Start Instructions MultiVOIP User Guide Mechanical Installation and Cabling Safety Warnings Telecom Safety WarningsLithium Battery Caution Mechanical Installation MultiVOIP User Guide Unpacking Your MultiVOIP Unpacking the MVP2410/3010 Unpacking the MVP2400 Unpacking the MVP2400 Unpacking the MVP-410x/810x Unpacking the MVP-410x/810x Unpacking the MVP210x Unpacking the MVP210x Unpacking the MVP130 Unpacking the MVP130 Rack Mounting Instructions for MVP-2410/3010 & MVP-410x/810x Safety Recommendations for Rack Installations Inch Rack Enclosure Mounting Procedure Cabling Procedure for MVP2410/3010 Cabling Cabling Procedure for MVP2400 10 Cabling for MVP2400 Cabling Procedure for MVP-410/410G/810/810G 11 Cabling for MVP-410/410G/810/810G 100 Cabling Procedure for MVP-410ST/810ST 101 102 103 104 Cabling Procedure for MVP210x 105 106 Cabling Procedure for MVP130 107 Software Installation 108 Loading MultiVOIP Software onto the PC MultiVOIP User Guide Software Installation109 Software Installation MultiVOIP User Guide 110 111 112 113 114 115 Un-Installing the MultiVOIP Configuration Software 116 117 118 MVP2400, MVP2410, MVP3010 119 Technical Configuration Digital Voips MultiVOIP User Guide Configuring the Digital T1/E1 MultiVOIP120 MultiVOIP User Guide Technical Configuration Digital Voips 121 IP Parameters Local ConfigurationPre-Requisites 122 T1 Telephony Parameters for MVP2400 & MVP2410 123 E1 Telephony Parameters for MVP3010 124 MultiVOIP User GuideTechnical Configuration Digital Voips 125 Local Configuration Procedure Summary 126 Local Configuration Procedure Detailed 128 129 Solving Common Connection Problems Ctrl + G 130 131 Pulldown Icon Shortcut Sidebar 132 133 IP Parameter Definitions Field Name Values Description 134 135 Ctrl + H 136 137 138 Dtmf Parameters 139 Dtmf When Dtmf Out of Band is selected140 727, @ 711 a/u726, @ 723.1 @ Forward Error Correction enables 142 143 Optimization Factor determines Modem RelayJitter 144 Consecutive Packets Lost defines Automatic Disconnection group145 Ctrl + T 146 147 148 149 T1/E1/ISDN 150 RING-ON, RING-OFF 151 ISDN-PRI Common will be 0 to 40m 152 153 154 155 MFR2 ANI 156 157 AMI / HDB3 158 Ctrl + M 159 160 Trap Manager Parameters Snmp Parameter Definitions Field Name Values Description161 Ctrl + R 162 163 Regional Parameter Definitions Field Name Values Description 164 Up the Custom Tone Pair Settings 165 Technical Configuration Digital Voips MultiVOIP User Guide Tone Pair Values 167 168 Ctrl + Alt + S 169 Smtp Parameters Definitions Field Name Values Description 170 171 Mail Criteria Custom Fields Definitions Description 172 173 From Details To Details 174 Ctrl + Alt + O 175 Logs Screen Definitions Field Name Values Description 176 177 Smtp 178 Ctrl + Alt +H 179 180 181 182 Pstn 183 Statistics Call Progress screen. This is Calling Party field isParty, and Connected Party fields are 184 Example, Call Name Identification has Enabled as an Allowed Name Type,CNI Statistics Call Progress screen This example, Call Name Identification Supplementary Services screen186 187 Caller Id field of the Statistics Call 188 189 190 Ctrl + Alt +Y 191 192 193 Technical Configuration Digital Voips MultiVOIP User Guide 195 Technical Configuration Analog/BRI MultiVOIP User Guide Configuring the Analog/BRI MultiVOIP196 MultiVOIP User Guide Technical Configuration Analog/BRI 197 198 199 Analog Telephony Interface Parameters for MVP130/210/410/810 200 ISDN-BRI Telephony Parameters For MVP-410ST/810ST 201 Technical Configuration Analog/BRIMultiVOIP User Guide 202 203 Local Configuration Procedure Detailed 205 206 Ctrl + G 207 208 209 210 211 212 213 214 215 216 Fax Volume 217 218 219 220 221 222 Ctrl + 223 224 225 226 FXS 227 228 229 230 Dialing Options 231 Dialing Options cont’d 232 FXO Disconnect On cont’d 233 234 235 236 237 Switch Information 238 239 240 241 242 243 244 245 246 16dB 247 Technical Configuration Analog/BRI MultiVOIP User Guide 249 250 251 252 253 254 255 256 257 258 259 Filters button 260 261 262 263 Supplementary Services Parameter Definitions 264 265 266 267 268 269 270 271 272 273 274 275 Technical Configuration Analog/BRI MultiVOIP User Guide North American Telephony Standards 277 T1 Phonebook Configuration MultiVOIP User Guide Configuring the MVP2400/2410 MultiVOIP Phonebooks278 MultiVOIP User Guide T1 PhoneBook Configuration 279 Phonebook Icons Description 280 281 282 283 284 Parameters 285 SIP Proxy Parameters 286 Version 4 Parameters 287 Registrar 288 Address 289 290 Add/Edit Outbound PhoneBook screen appears 291 T1 Phonebook ConfigurationMultiVOIP User Guide 292 293 Fields 294 SIP Fields 295 SPP Fields 296 PBX 297 298 Add/Edit Inbound PhoneBook screen appears 299 300 Sites, All-T1 Example T1 Phonebook Examples301 302 PBX 303 304 305 306 Configuring Mixed Digital/Analog Voip Systems 307 308 Phone Book for Series I Analog Voip Host Unit Site B 309 310 Voip 311 312 PBX 313 314 315 Site a calling Site C, Method Call Completion Summaries421 Site C calling Site a Site D calling Site C 317 Site D calling Site F 318 Variations in PBX Characteristics 319 European Telephony Standards 320 MVP3010 Inbound and Outbound MultiVOIP Phonebooks MultiVOIP User Guide E1 PhoneBook Configuration321 Free Calls One Voip Site to Another E1 Phonebook Configuration MultiVOIP User Guide322 Local Rate Calls Within Local Calling Area of Remote 323 324 United Kingdom National Rate Calls Within Nation of Remote Voip Site 325 Inbound versus Outbound Phonebooks 326 327 328 329 Phonebook Configuration Procedure 330 331 332 MultiVOIP User GuideE1 PhoneBook Configuration 333 334 335 336 Registrar/client mode , where 337 338 Cont’d 339 340 341 342 343 344 345 Page 347 Call Forward Parameters 348 Sites, All-E1 Example E1 Phonebook Examples349 France Country Code 350 010 Country CodeAmsterdam Rotterdam PBX 352 353 354 355 Configuring Digital & Analog VOIPs in Same System 356 357 Phone Book for Analog Voip Host Unit Site B 358 Channel Comments 359 Outbound Phone Book for MVP3010 Digital Voip Site D 360 Inbound Phone Book for MVP3010 Digital Voip Site D 361 362 363 364 Site C calling Site a Call Completion SummariesSite a calling Site C, Method 365 366 367 368 Guide to international International Telephony Numbering Plan Resources369 370 Analog/BRI Phonebook Configuration 371 Analog Phonebook MultiVOIP User Guide 372 Operation and Maintenance 373 System Information screen Operation and MaintenanceOperation & Maintenance MultiVOIP User Guide System Information Parameter Definitions MultiVOIP User Guide Operation & Maintenance 375 About Call Progress Statistics Screens376 377 Call Details 378 Correction. Forward Error 379 Services Status 380 Supplementary Services screen 381 Logs Screen About Logs382 Special Buttons 383 From 384 About Reports 385 IP Statistics Screen About IP Statistics386 Total Packets 387 UDP 388 Rtcp 389 Pulldown Shortcut/Icon About Packetization Time390 Packetization Ranges and Increments 391 392 About T1/E1 and BRI Statistics 393 394 395 396 397 398 399 400 401 Layer Interface 402 403 TEI Assignment 404 About Registered Gateway Details 405 406 Menu Selection Description MultiVoip Program Menu ItemsMultiVOIP Program Menu 407 408 Obtaining Updated Firmware Date and Time Setup409 410 411 412 Identifying Current Firmware Version Implementing a Software Upgrade413 Downloading Firmware 414 415 416 Downloading CAS Protocols 418 Downloading Factory Defaults 419 420 Setting and Downloading User Defaults 422 Firmware 423 Setting a Password Windows GUI 424 425 426 Setting a Password Web Browser GUI 427 Un-Installing the MultiVOIP Software 428 429 Upgrading Software 430 FTP Server File Transfers Downloads 431 432 MultiVOIP User Guide Operation & Maintenance 434 435 436 437 438 439 440 Web Browser Interface 441 442 443 444 445 SysLog Server Functions 446 447 Operation & Maintenance MultiVOIP User Guide Embedded Gatekeeper for MVP-210G/410G/810G 449 Embedded Gatekeeper MultiVOIP User Guide Introduction to Embedded Gatekeeper450 MultiVOIP User Guide Embedded Gatekeeper Getting Started with the Gatekeeper- Equipped MultiVOIP451 452 453 Embedded Gatekeeper System Example 454 455 PBX Compton MVP410G Gateway Functions and Settings 456 457 458 459 460 461 Compton Gatekeeper Functions & Settings 462 463 464 465 466 MultiVOIP User GuideEmbedded Gatekeeper 467 468 469 Mucksville MVP2410 Gateway Functions and Settings 470 471 472 473 474 475 476 477 478 479 480 Introduction Gatekeeper BasicsMandatory Gatekeeper Functions Optional Gatekeeper Functions Call Control SignalingCall Authorization Zone Management Call Management FeaturesEase of Control Gatekeeper Protocols Gatekeeper services484 485 486 IRR MultiVOIP Gatekeeper Software ScreensIRQ URQ Policy 488 489 490 491 492 TTL 493 494 495 Dest IP Orig Alias496 497 Routed 498 Invite or join 499 500 501 502 503 ALL Example of Alias Giving for aExample of Alias Giving for 504 505 506 Configuration Parameters 507 508 509 510 GK-ID 511 512 Prefix 513 V2 GW Prefixes 514 Dynamic 515 Techsupp GK Defined Service TypesExample of a Gatekeeper Service 516 Service Types Zone Prefixes 1 Built-in Gatekeeper-Defined Services517 518 Service Types Forward 519 Gatekeeper Log Data Data Files 520 Gatekeeper Software User License Agreement 521 522 Warranty, Service, and Tech Support 523 Warranty, Service, & Tech Support MultiVOIP User Guide Limited WarrantyRepair Procedures for U.S. and Canadian Customers 524 MultiVOIP User Guide Warranty, Service, & Tech Support 525 Country By E-mail By telephone Technical SupportContacting Technical Support 526 Regulatory Information 527 Regulatory Information MultiVOIP User Guide EMC, Safety, and R&TTE Directive ComplianceFCC Declaration 528 MultiVOIP User Guide Regulatory Information Industry CanadaFCC Part 68 Telecom US AU7DDNAN46050 Canadian Limitations Notice 530 Appendix a Expansion Card Installation MVP24-48 & MVP30-60 531 T1/E1 Expansion Cards MultiVOIP User Guide Installation532 MultiVOIP User Guide T1/E1 Expansion Cards 533 Operation 534 Appendix B Cable Pinouts 535 Ethernet Connector Command CableAppendix B Cable Pinouts T1/E1 Connector T1/E1 ConnectorVoice/Fax Channel Connectors MultiVOIP User GuideCable Pinouts FXS Pin Description FXO Pin 538 MultiVOIP User Guide Cable Pinouts Isdn BRI RJ-45 Pinout Information539 Isdn Interfaces ST and U 540 Appendix C TCP/UDP Port Assignments 541 TCP/UDP Port Assignments MultiVOIP User Guide Well Known Port NumbersPort Number Assignment List SIP 543 Channel Analog Expansion Card MultiVOIP User Guide Procedure in Detail544 MultiVOIP User Guide Channel Analog Expansion Card 545 Screw locations 2 at phone-jack edge of board 546 Pin connectors 547 Appendix E Call States & Reasons for Embedded Gatekeepers 548 MultiVOIP User Guide Call States/Reasons Call States and Call Reasons549 550 DRJ 551 Call States/Reasons MultiVOIP User Guide 552 553 554 555 PBX Pstn Index MultiVOIP User Guide556 MultiVOIP User Guide Index 557 558 BRI 559 URL 560 Analog BRI 561 189 562 COL LED 563 T1/ISDN E1/ISDNISDN-BRI 564 Orig IP 565 139 566 Did 567 568 124 569 COL LNK RCV XMT 570 571 FRF11 572 573 574 575 MVP810ST MVP410ST576 140 577 FXO 578 Spid 579 580 LNK LED COL LNK ONLPRI RCV XMT 581 Snmp Smtp582 144 583 584 PBX E1/ISDN MVP-410STMVP-810ST 585 586 587 588 196 589 590 591 592 RSG LED 593 594 595 Spid ISDN-BRI 596 268 597 T1/E1/ISDN 598 Telecom safety warnings 599 600 601 602 XSG LED 603 604 605

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