User Guide for Voice/IP Gateways
S000249H
User Guide
Record of Revisions
Trademark
Contents
Contents MultiVOIP User Guide
MultiVOIP User Guide Contents
Contents MultiVOIP User Guide
Appendix a Expansion Card Installation MVP24-48 & MVP30
Overview
MultiVOIP User Guide Overview
About This Manual
2400 2410 24-48 3010 30-60
Overview MultiVOIP User Guide
Function
Capacity
Variable Model/Version Icon
Introduction to TI MultiVOIPs MVP2400, MVP2410, & MVP24-48
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP MVP2400 Front Panel
T1 Front Panel LEDs
XMT
RCV
LNK
COL
Introduction to EI MultiVOIPs MVP3010 & MVP30-60
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
MultiVOIP MVP3010 Chassis
E1 Front Panel LEDs
MVP3010 Front Panel LED Definitions
E1 LED Descriptions
MultiVOIP User GuideOverview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
MVP-410/810 Chassis
MultiVOIP MVP130Chassis
Analog MultiVOIP Front Panel LEDs
MVP210 Front Panel
Ethernet
Power
Boot
Channel-Operation LEDs
MVP130 Front Panel LED Definitions
General Operation LEDs
Introduction to ISDN-BRI MultiVOIPs MVP410ST & MVP810ST
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
11 MVP-410ST/810ST Chassis
Isdn BRI MultiVOIP Front Panel LEDs
MVP-410ST/810ST Front Panel LED Definitions
ISDN-BRI MultiVOIP LED Descriptions
Channel Operation LEDs one for each Isdn line
Channel Operation LEDs one for each B-channel
Computer Requirements
Specs for Digital T1 MultiVOIP Units
Specifications
Digital T1 MultiVOIP Specifications
Specs for Digital E1 MultiVOIP Units
Digital E1 MultiVOIP Specifications
MVP810G
Specs for Analog/BRI MultiVOIP Units
Related Documentation
Installation at a Glance
Quick Start Instructions
MultiVOIP Startup Tasks
Introduction
Gather Telephone Information T1
Gather IP Information
Gather Telephone Information Analog
Phone/IP Details *Absolutely Needed* cont’d
Gather Telephone Information E1
ISDN-BRI Phone Parameters
Gather Telephone Information Isdn BRI
Quick Start InstructionsMultiVOIP User Guide
Obtain Email Address for Voip for email call log reporting
Phone/IP Details Often Needed/Wanted
Identify Remote Voip Site to Call
Identify Voip Protocol to be Used
Command/Control Computer Specs & Settings
Placement
Hookup for MVP2410 & MVP3010
Quick Hookups
Hookup for MVP-410/410G & MVP-810/810G
Analog MultiVOIP Hookup MVP-410/810 G
Hookup for MVP410ST & MVP810ST
Isdn MultiVOIP Hookup MVP-410ST/810ST
Hookup for MVP210x
Hookup for MVP2400
Hookup for MVP130
My Computer CD ROM drive Open. Click Autorun icon
Load MultiVOIP Control Software onto PC
GUI
Phone/IP Starter Configuration
Analog MultiVOIPs
Go to Configuration Isdn BRI
Digital MultiVOIPs
ISDN-BRI MultiVOIPs
Go to Configuration Logs
Go to Configuration Smtp
Phone/IP Starter Configuration
MultiVOIP User Guide Quick Start Instructions
Quick Start Instructions MultiVOIP User Guide
END of Procedure
Outbound Phonebook
Phonebook Starter Configuration with remote voip
North America Long-Distance Example
Euro, National Call Example
MultiVOIP User Guide Quick Start Instructions
North America
Remove Prefix field, enter the initial PBX access digit 8 or
Click OK to exit from the Add/Edit Outbound Phonebook screen
Inbound Phonebook
MultiVOIP User Guide Quick Start Instructions
Free Seattle access, all employees
Phonebook Tips
Knowing When to Drop Digits
Many PBX systems
= 1-second pause
One Common Situation
Phonebook Example
Santa Fe Office
Sample Phonebooks Enlarged
Phonebook Worksheet
Enlarged Phonebook Worksheet
Connectivity Test
Properties button
MultiVOIP User Guide Quick Start Instructions
Pstn pstn call connected on
For MVP2400, MVP2410, or MVP3010
Troubleshooting
For MVP130, MVP210, MVP410, or MVP810
For MVP410ST or MVP810ST
Quick Start Instructions MultiVOIP User Guide
Mechanical Installation and Cabling
Lithium Battery Caution
Safety Warnings
Safety Warnings Telecom
Mechanical Installation MultiVOIP User Guide
Unpacking the MVP2410/3010
Unpacking Your MultiVOIP
Unpacking the MVP2400
Unpacking the MVP2400
Unpacking the MVP-410x/810x
Unpacking the MVP-410x/810x
Unpacking the MVP210x
Unpacking the MVP210x
Unpacking the MVP130
Unpacking the MVP130
Rack Mounting Instructions for MVP-2410/3010 & MVP-410x/810x
Safety Recommendations for Rack Installations
Inch Rack Enclosure Mounting Procedure
Cabling
Cabling Procedure for MVP2410/3010
10 Cabling for MVP2400
Cabling Procedure for MVP2400
11 Cabling for MVP-410/410G/810/810G
Cabling Procedure for MVP-410/410G/810/810G
100
101
Cabling Procedure for MVP-410ST/810ST
102
103
104
105
Cabling Procedure for MVP210x
106
107
Cabling Procedure for MVP130
108
Software Installation
109
MultiVOIP User Guide Software Installation
Loading MultiVOIP Software onto the PC
110
Software Installation MultiVOIP User Guide
111
112
113
114
115
116
Un-Installing the MultiVOIP Configuration Software
117
118
119
MVP2400, MVP2410, MVP3010
120
Configuring the Digital T1/E1 MultiVOIP
Technical Configuration Digital Voips MultiVOIP User Guide
121
MultiVOIP User Guide Technical Configuration Digital Voips
Pre-Requisites
Local Configuration
IP Parameters
122
123
T1 Telephony Parameters for MVP2400 & MVP2410
124
E1 Telephony Parameters for MVP3010
125
MultiVOIP User GuideTechnical Configuration Digital Voips
126
Local Configuration Procedure Summary
Local Configuration Procedure Detailed
128
129
Ctrl + G 130
Solving Common Connection Problems
131
132
Pulldown Icon Shortcut Sidebar
133
134
IP Parameter Definitions Field Name Values Description
135
136
Ctrl + H
137
138
139
Dtmf Parameters
140
When Dtmf Out of Band is selected
Dtmf
726, @
711 a/u
727, @
723.1 @
142
Forward Error Correction enables
143
Jitter
Modem Relay
Optimization Factor determines
144
145
Automatic Disconnection group
Consecutive Packets Lost defines
146
Ctrl + T
147
148
T1/E1/ISDN
149
RING-ON, RING-OFF
150
ISDN-PRI
151
152
Common will be 0 to 40m
153
154
MFR2 ANI
155
156
AMI / HDB3
157
158
159
Ctrl + M
160
161
Snmp Parameter Definitions Field Name Values Description
Trap Manager Parameters
162
Ctrl + R
163
164
Regional Parameter Definitions Field Name Values Description
165
Up the Custom Tone Pair Settings
Technical Configuration Digital Voips MultiVOIP User Guide
167
Tone Pair Values
168
169
Ctrl + Alt + S
170
Smtp Parameters Definitions Field Name Values Description
Mail Criteria
171
172
Custom Fields Definitions Description
From Details To Details
173
174
175
Ctrl + Alt + O
176
Logs Screen Definitions Field Name Values Description
Smtp
177
178
179
Ctrl + Alt +H
180
181
182
183
Pstn
Party, and Connected Party fields are
Calling Party field is
Statistics Call Progress screen. This is
184
CNI
Enabled as an Allowed Name Type,
Example, Call Name Identification has
Statistics Call Progress screen
186
Supplementary Services screen
This example, Call Name Identification
187
188
Caller Id field of the Statistics Call
189
190
191
Ctrl + Alt +Y
192
193
Technical Configuration Digital Voips MultiVOIP User Guide
195
196
Configuring the Analog/BRI MultiVOIP
Technical Configuration Analog/BRI MultiVOIP User Guide
197
MultiVOIP User Guide Technical Configuration Analog/BRI
198
199
200
Analog Telephony Interface Parameters for MVP130/210/410/810
201
ISDN-BRI Telephony Parameters For MVP-410ST/810ST
202
Technical Configuration Analog/BRIMultiVOIP User Guide
203
Local Configuration Procedure Detailed
205
206
Ctrl + G 207
208
209
210
211
212
213
214
215
216
217
Fax Volume
218
219
220
221
222
223
Ctrl +
224
225
FXS
226
227
228
229
Dialing Options
230
Dialing Options cont’d
231
FXO Disconnect On cont’d
232
233
234
235
236
237
238
Switch Information
239
240
241
242
243
244
245
16dB
246
247
Technical Configuration Analog/BRI MultiVOIP User Guide
249
250
251
252
253
254
255
256
257
258
Filters button
259
260
261
262
263
264
Supplementary Services Parameter Definitions
265
266
267
268
269
270
271
272
273
274
275
Technical Configuration Analog/BRI MultiVOIP User Guide
277
North American Telephony Standards
278
Configuring the MVP2400/2410 MultiVOIP Phonebooks
T1 Phonebook Configuration MultiVOIP User Guide
279
MultiVOIP User Guide T1 PhoneBook Configuration
280
Phonebook Icons Description
281
282
283
Parameters
284
SIP Proxy Parameters
285
Version 4 Parameters
286
287
288
Registrar
289
Address
290
291
Add/Edit Outbound PhoneBook screen appears
292
T1 Phonebook ConfigurationMultiVOIP User Guide
Fields
293
SIP Fields
294
SPP Fields
295
296
297
PBX
298
299
Add/Edit Inbound PhoneBook screen appears
300
301
T1 Phonebook Examples
Sites, All-T1 Example
PBX
302
303
304
305
306
307
Configuring Mixed Digital/Analog Voip Systems
308
309
Phone Book for Series I Analog Voip Host Unit Site B
310
311
Voip
312
313
PBX
314
315
421
Call Completion Summaries
Site a calling Site C, Method
Site C calling Site a
317
Site D calling Site C
318
Site D calling Site F
319
Variations in PBX Characteristics
320
European Telephony Standards
321
MultiVOIP User Guide E1 PhoneBook Configuration
MVP3010 Inbound and Outbound MultiVOIP Phonebooks
322
E1 Phonebook Configuration MultiVOIP User Guide
Free Calls One Voip Site to Another
323
Local Rate Calls Within Local Calling Area of Remote
United Kingdom
324
325
National Rate Calls Within Nation of Remote Voip Site
326
Inbound versus Outbound Phonebooks
327
328
329
330
Phonebook Configuration Procedure
331
332
333
MultiVOIP User GuideE1 PhoneBook Configuration
334
335
336
337
Registrar/client mode , where
Cont’d
338
339
340
341
342
343
344
345
Page
347
348
Call Forward Parameters
349
E1 Phonebook Examples
Sites, All-E1 Example
350
France Country Code
Amsterdam
Country Code
010
Rotterdam
352
PBX
353
354
355
356
Configuring Digital & Analog VOIPs in Same System
357
358
Phone Book for Analog Voip Host Unit Site B
359
Channel Comments
360
Outbound Phone Book for MVP3010 Digital Voip Site D
361
Inbound Phone Book for MVP3010 Digital Voip Site D
362
363
364
Site a calling Site C, Method
Call Completion Summaries
Site C calling Site a
365
366
367
368
369
International Telephony Numbering Plan Resources
Guide to international
370
371
Analog/BRI Phonebook Configuration
372
Analog Phonebook MultiVOIP User Guide
373
Operation and Maintenance
Operation & Maintenance MultiVOIP User Guide
Operation and Maintenance
System Information screen
System Information Parameter Definitions
375
MultiVOIP User Guide Operation & Maintenance
376
Statistics Screens
About Call Progress
377
378
Call Details
379
Correction. Forward Error
380
Services Status
381
Supplementary Services screen
382
About Logs
Logs Screen
383
Special Buttons
384
From
385
About Reports
386
About IP Statistics
IP Statistics Screen
387
Total Packets
388
UDP
389
Rtcp
390
About Packetization Time
Pulldown Shortcut/Icon
391
Packetization Ranges and Increments
392
393
About T1/E1 and BRI Statistics
394
395
396
397
398
399
400
401
402
Layer Interface
TEI Assignment
403
404
405
About Registered Gateway Details
406
MultiVOIP Program Menu
MultiVoip Program Menu Items
Menu Selection Description
407
408
409
Date and Time Setup
Obtaining Updated Firmware
410
411
412
413
Implementing a Software Upgrade
Identifying Current Firmware Version
414
Downloading Firmware
415
416
Downloading CAS Protocols
418
419
Downloading Factory Defaults
420
Setting and Downloading User Defaults
422
423
Firmware
424
Setting a Password Windows GUI
425
426
427
Setting a Password Web Browser GUI
428
Un-Installing the MultiVOIP Software
429
430
Upgrading Software
431
FTP Server File Transfers Downloads
432
MultiVOIP User Guide Operation & Maintenance
434
435
436
437
438
439
440
441
Web Browser Interface
442
443
444
445
446
SysLog Server Functions
447
Operation & Maintenance MultiVOIP User Guide
449
Embedded Gatekeeper for MVP-210G/410G/810G
450
Introduction to Embedded Gatekeeper
Embedded Gatekeeper MultiVOIP User Guide
451
Getting Started with the Gatekeeper- Equipped MultiVOIP
MultiVOIP User Guide Embedded Gatekeeper
452
453
454
Embedded Gatekeeper System Example
PBX
455
456
Compton MVP410G Gateway Functions and Settings
457
458
459
460
461
462
Compton Gatekeeper Functions & Settings
463
464
465
466
467
MultiVOIP User GuideEmbedded Gatekeeper
468
469
470
Mucksville MVP2410 Gateway Functions and Settings
471
472
473
474
475
476
477
478
479
480
Mandatory Gatekeeper Functions
Gatekeeper Basics
Introduction
Call Authorization
Call Control Signaling
Optional Gatekeeper Functions
Zone Management
Ease of Control
Features
Call Management
484
Gatekeeper services
Gatekeeper Protocols
485
486
IRQ
MultiVOIP Gatekeeper Software Screens
IRR
URQ
488
Policy
489
490
491
492
493
TTL
494
495
496
Orig Alias
Dest IP
497
498
Routed
499
Invite or join
500
501
502
503
Example of Alias Giving for
Example of Alias Giving for a
ALL
504
505
506
507
Configuration Parameters
508
509
510
511
GK-ID
512
513
Prefix
514
V2 GW Prefixes
515
Dynamic
Example of a Gatekeeper Service
GK Defined Service Types
Techsupp
516
517
Built-in Gatekeeper-Defined Services
Service Types Zone Prefixes 1
518
519
Service Types Forward
520
Gatekeeper Log Data Data Files
521
Gatekeeper Software User License Agreement
522
523
Warranty, Service, and Tech Support
Repair Procedures for U.S. and Canadian Customers
Limited Warranty
Warranty, Service, & Tech Support MultiVOIP User Guide
524
525
MultiVOIP User Guide Warranty, Service, & Tech Support
Contacting Technical Support
Technical Support
Country By E-mail By telephone
526
527
Regulatory Information
FCC Declaration
EMC, Safety, and R&TTE Directive Compliance
Regulatory Information MultiVOIP User Guide
528
FCC Part 68 Telecom
Industry Canada
MultiVOIP User Guide Regulatory Information
US AU7DDNAN46050
530
Canadian Limitations Notice
531
Appendix a Expansion Card Installation MVP24-48 & MVP30-60
532
Installation
T1/E1 Expansion Cards MultiVOIP User Guide
533
MultiVOIP User Guide T1/E1 Expansion Cards
534
Operation
535
Appendix B Cable Pinouts
Appendix B Cable Pinouts
Command Cable
Ethernet Connector
Voice/Fax Channel Connectors
T1/E1 Connector
T1/E1 Connector
MultiVOIP User GuideCable Pinouts
538
FXS Pin Description FXO Pin
539
Isdn BRI RJ-45 Pinout Information
MultiVOIP User Guide Cable Pinouts
540
Isdn Interfaces ST and U
541
Appendix C TCP/UDP Port Assignments
Port Number Assignment List
Well Known Port Numbers
TCP/UDP Port Assignments MultiVOIP User Guide
SIP
543
544
Procedure in Detail
Channel Analog Expansion Card MultiVOIP User Guide
545
MultiVOIP User Guide Channel Analog Expansion Card
546
Screw locations 2 at phone-jack edge of board
547
Pin connectors
548
Appendix E Call States & Reasons for Embedded Gatekeepers
549
Call States and Call Reasons
MultiVOIP User Guide Call States/Reasons
550
551
DRJ
552
Call States/Reasons MultiVOIP User Guide
553
554
555
556
Index MultiVOIP User Guide
PBX Pstn
557
MultiVOIP User Guide Index
558
559
BRI
560
URL
561
Analog BRI
562
189
563
COL LED
ISDN-BRI
E1/ISDN
T1/ISDN
564
565
Orig IP
566
139
567
Did
568
569
124
570
COL LNK RCV XMT
571
572
FRF11
573
574
575
576
MVP410ST
MVP810ST
577
140
578
FXO
579
Spid
580
PRI RCV XMT
COL LNK ONL
LNK LED
581
582
Smtp
Snmp
583
144
584
MVP-810ST
MVP-410ST
PBX E1/ISDN
585
586
587
588
589
196
590
591
592
593
RSG LED
594
595
596
Spid ISDN-BRI
597
268
598
T1/E1/ISDN
599
Telecom safety warnings
600
601
602
603
XSG LED
604
605