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Multi-Tech Systems MVP-3010, MVP-2400, MVP-2410 manual Un-Installing the MultiVOIP Software, 428

Models: MVP-3010 MVP-2400 MVP-2410

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Operation & Maintenance	MultiVOIP User Guide

Un-Installing the MultiVOIP Software

1.To un-install the MultiVOIP configuration software, go to Start Programs and locate the MultiVOIP entry. Select Uninstall MVP____ vx.xx (versions may vary).

2.Two confirmation screens will appear. Click Yes and OK when you are certain you want to continue with the uninstallation process.

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Multi-Tech Systems MVP-3010, MVP-2400, MVP-2410 manual Un-Installing the MultiVOIP Software, 428

Contents

User Guide for Voice/IP Gateways User Guide S000249HRecord of Revisions TrademarkContents Contents MultiVOIP User Guide MultiVOIP User Guide Contents Contents MultiVOIP User Guide Appendix a Expansion Card Installation MVP24-48 & MVP30 Overview About This Manual MultiVOIP User Guide OverviewOverview MultiVOIP User Guide 2400 2410 24-48 3010 30-60Function CapacityVariable Model/Version Icon Introduction to TI MultiVOIPs MVP2400, MVP2410, & MVP24-48 MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide T1 Front Panel LEDs MultiVOIP MVP2400 Front PanelRCV XMTLNK COLIntroduction to EI MultiVOIPs MVP3010 & MVP30-60 Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview E1 Front Panel LEDs MultiVOIP MVP3010 ChassisMVP3010 Front Panel LED Definitions E1 LED DescriptionsMultiVOIP User GuideOverview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview MVP-410/810 Chassis Analog MultiVOIP Front Panel LEDs MultiVOIP MVP130ChassisMVP210 Front Panel Ethernet PowerBoot Channel-Operation LEDs MVP130 Front Panel LED DefinitionsGeneral Operation LEDs Introduction to ISDN-BRI MultiVOIPs MVP410ST & MVP810ST Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide Isdn BRI MultiVOIP Front Panel LEDs 11 MVP-410ST/810ST ChassisISDN-BRI MultiVOIP LED Descriptions MVP-410ST/810ST Front Panel LED DefinitionsChannel Operation LEDs one for each Isdn line Channel Operation LEDs one for each B-channelComputer Requirements Specs for Digital T1 MultiVOIP Units SpecificationsDigital T1 MultiVOIP Specifications Digital E1 MultiVOIP Specifications Specs for Digital E1 MultiVOIP UnitsSpecs for Analog/BRI MultiVOIP Units MVP810GInstallation at a Glance Related DocumentationQuick Start Instructions Introduction MultiVOIP Startup TasksGather IP Information Gather Telephone Information T1Gather Telephone Information Analog Phone/IP Details *Absolutely Needed* cont’dGather Telephone Information E1 ISDN-BRI Phone Parameters Gather Telephone Information Isdn BRIQuick Start InstructionsMultiVOIP User Guide Phone/IP Details Often Needed/Wanted Obtain Email Address for Voip for email call log reportingIdentify Remote Voip Site to Call Identify Voip Protocol to be UsedPlacement Command/Control Computer Specs & SettingsQuick Hookups Hookup for MVP2410 & MVP3010Analog MultiVOIP Hookup MVP-410/810 G Hookup for MVP-410/410G & MVP-810/810GIsdn MultiVOIP Hookup MVP-410ST/810ST Hookup for MVP410ST & MVP810STHookup for MVP2400 Hookup for MVP210xHookup for MVP130 Load MultiVOIP Control Software onto PC My Computer CD ROM drive Open. Click Autorun iconPhone/IP Starter Configuration GUIGo to Configuration Isdn BRI Analog MultiVOIPsDigital MultiVOIPs ISDN-BRI MultiVOIPsGo to Configuration Smtp Go to Configuration LogsPhone/IP Starter Configuration MultiVOIP User Guide Quick Start Instructions Quick Start Instructions MultiVOIP User Guide END of Procedure Phonebook Starter Configuration with remote voip Outbound PhonebookNorth America Long-Distance Example Euro, National Call ExampleMultiVOIP User Guide Quick Start Instructions North America Remove Prefix field, enter the initial PBX access digit 8 or Inbound Phonebook Click OK to exit from the Add/Edit Outbound Phonebook screenMultiVOIP User Guide Quick Start Instructions Free Seattle access, all employees Phonebook Tips Knowing When to Drop Digits = 1-second pause Many PBX systemsPhonebook Example One Common SituationSanta Fe Office Sample Phonebooks Enlarged Phonebook Worksheet Enlarged Phonebook Worksheet Connectivity Test Properties button MultiVOIP User Guide Quick Start Instructions Pstn pstn call connected on Troubleshooting For MVP2400, MVP2410, or MVP3010For MVP130, MVP210, MVP410, or MVP810 For MVP410ST or MVP810STQuick Start Instructions MultiVOIP User Guide Mechanical Installation and Cabling Safety Warnings Lithium Battery CautionSafety Warnings Telecom Mechanical Installation MultiVOIP User GuideUnpacking Your MultiVOIP Unpacking the MVP2410/3010Unpacking the MVP2400 Unpacking the MVP2400Unpacking the MVP-410x/810x Unpacking the MVP-410x/810xUnpacking the MVP210x Unpacking the MVP210xUnpacking the MVP130 Unpacking the MVP130Rack Mounting Instructions for MVP-2410/3010 & MVP-410x/810x Safety Recommendations for Rack Installations Inch Rack Enclosure Mounting Procedure Cabling Procedure for MVP2410/3010 CablingCabling Procedure for MVP2400 10 Cabling for MVP2400Cabling Procedure for MVP-410/410G/810/810G 11 Cabling for MVP-410/410G/810/810G100 Cabling Procedure for MVP-410ST/810ST 101102 103 104 Cabling Procedure for MVP210x 105106 Cabling Procedure for MVP130 107Software Installation 108109 MultiVOIP User Guide Software InstallationLoading MultiVOIP Software onto the PC Software Installation MultiVOIP User Guide 110111 112 113 114 115 Un-Installing the MultiVOIP Configuration Software 116117 118 MVP2400, MVP2410, MVP3010 119120 Configuring the Digital T1/E1 MultiVOIPTechnical Configuration Digital Voips MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Digital Voips 121Local Configuration Pre-RequisitesIP Parameters 122T1 Telephony Parameters for MVP2400 & MVP2410 123E1 Telephony Parameters for MVP3010 124MultiVOIP User GuideTechnical Configuration Digital Voips 125Local Configuration Procedure Summary 126Local Configuration Procedure Detailed 128 129 Solving Common Connection Problems Ctrl + G 130131 Pulldown Icon Shortcut Sidebar 132133 IP Parameter Definitions Field Name Values Description 134135 Ctrl + H 136137 138 Dtmf Parameters 139140 When Dtmf Out of Band is selectedDtmf 711 a/u 726, @727, @ 723.1 @Forward Error Correction enables 142143 Modem Relay JitterOptimization Factor determines 144145 Automatic Disconnection groupConsecutive Packets Lost defines Ctrl + T 146147 148 149 T1/E1/ISDN150 RING-ON, RING-OFF151 ISDN-PRICommon will be 0 to 40m 152153 154 155 MFR2 ANI156 157 AMI / HDB3158 Ctrl + M 159160 161 Snmp Parameter Definitions Field Name Values DescriptionTrap Manager Parameters Ctrl + R 162163 Regional Parameter Definitions Field Name Values Description 164Up the Custom Tone Pair Settings 165Technical Configuration Digital Voips MultiVOIP User Guide Tone Pair Values 167168 Ctrl + Alt + S 169Smtp Parameters Definitions Field Name Values Description 170171 Mail CriteriaCustom Fields Definitions Description 172173 From Details To Details174 Ctrl + Alt + O 175Logs Screen Definitions Field Name Values Description 176177 Smtp178 Ctrl + Alt +H 179180 181 182 Pstn 183Calling Party field is Party, and Connected Party fields areStatistics Call Progress screen. This is 184Enabled as an Allowed Name Type, CNIExample, Call Name Identification has Statistics Call Progress screen186 Supplementary Services screenThis example, Call Name Identification 187 Caller Id field of the Statistics Call 188189 190 Ctrl + Alt +Y 191192 193 Technical Configuration Digital Voips MultiVOIP User Guide 195 196 Configuring the Analog/BRI MultiVOIPTechnical Configuration Analog/BRI MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Analog/BRI 197198 199 Analog Telephony Interface Parameters for MVP130/210/410/810 200ISDN-BRI Telephony Parameters For MVP-410ST/810ST 201Technical Configuration Analog/BRIMultiVOIP User Guide 202203 Local Configuration Procedure Detailed 205 206 Ctrl + G 207 208 209 210 211 212 213 214 215 216 Fax Volume 217218 219 220 221 222 Ctrl + 223224 225 226 FXS227 228 229 230 Dialing Options231 Dialing Options cont’d232 FXO Disconnect On cont’d233 234 235 236 237 Switch Information 238239 240 241 242 243 244 245 246 16dB247 Technical Configuration Analog/BRI MultiVOIP User Guide 249 250 251 252 253 254 255 256 257 258 259 Filters button260 261 262 263 Supplementary Services Parameter Definitions 264265 266 267 268 269 270 271 272 273 274 275 Technical Configuration Analog/BRI MultiVOIP User Guide North American Telephony Standards 277278 Configuring the MVP2400/2410 MultiVOIP PhonebooksT1 Phonebook Configuration MultiVOIP User Guide MultiVOIP User Guide T1 PhoneBook Configuration 279Phonebook Icons Description 280281 282 283 284 Parameters285 SIP Proxy Parameters286 Version 4 Parameters287 Registrar 288Address 289290 Add/Edit Outbound PhoneBook screen appears 291T1 Phonebook ConfigurationMultiVOIP User Guide 292293 Fields294 SIP Fields295 SPP Fields296 PBX 297298 Add/Edit Inbound PhoneBook screen appears 299300 301 T1 Phonebook ExamplesSites, All-T1 Example 302 PBX303 304 305 306 Configuring Mixed Digital/Analog Voip Systems 307308 Phone Book for Series I Analog Voip Host Unit Site B 309310 Voip 311312 PBX 313314 315 Call Completion Summaries 421Site a calling Site C, Method Site C calling Site aSite D calling Site C 317Site D calling Site F 318Variations in PBX Characteristics 319European Telephony Standards 320321 MultiVOIP User Guide E1 PhoneBook ConfigurationMVP3010 Inbound and Outbound MultiVOIP Phonebooks 322 E1 Phonebook Configuration MultiVOIP User GuideFree Calls One Voip Site to Another Local Rate Calls Within Local Calling Area of Remote 323324 United KingdomNational Rate Calls Within Nation of Remote Voip Site 325Inbound versus Outbound Phonebooks 326327 328 329 Phonebook Configuration Procedure 330331 332 MultiVOIP User GuideE1 PhoneBook Configuration 333334 335 336 Registrar/client mode , where 337338 Cont’d339 340 341 342 343 344 345 Page 347 Call Forward Parameters 348349 E1 Phonebook ExamplesSites, All-E1 Example France Country Code 350Country Code Amsterdam010 RotterdamPBX 352353 354 355 Configuring Digital & Analog VOIPs in Same System 356357 Phone Book for Analog Voip Host Unit Site B 358Channel Comments 359Outbound Phone Book for MVP3010 Digital Voip Site D 360Inbound Phone Book for MVP3010 Digital Voip Site D 361362 363 364 Call Completion Summaries Site a calling Site C, MethodSite C calling Site a 365366 367 368 369 International Telephony Numbering Plan ResourcesGuide to international 370 Analog/BRI Phonebook Configuration 371Analog Phonebook MultiVOIP User Guide 372Operation and Maintenance 373Operation and Maintenance Operation & Maintenance MultiVOIP User GuideSystem Information screen System Information Parameter DefinitionsMultiVOIP User Guide Operation & Maintenance 375376 Statistics ScreensAbout Call Progress 377 Call Details 378Correction. Forward Error 379Services Status 380Supplementary Services screen 381382 About LogsLogs Screen Special Buttons 383From 384About Reports 385386 About IP StatisticsIP Statistics Screen Total Packets 387UDP 388Rtcp 389390 About Packetization TimePulldown Shortcut/Icon Packetization Ranges and Increments 391392 About T1/E1 and BRI Statistics 393394 395 396 397 398 399 400 401 Layer Interface 402403 TEI Assignment404 About Registered Gateway Details 405406 MultiVoip Program Menu Items MultiVOIP Program MenuMenu Selection Description 407408 409 Date and Time SetupObtaining Updated Firmware 410 411 412 413 Implementing a Software UpgradeIdentifying Current Firmware Version Downloading Firmware 414415 416 Downloading CAS Protocols 418 Downloading Factory Defaults 419420 Setting and Downloading User Defaults 422 Firmware 423Setting a Password Windows GUI 424425 426 Setting a Password Web Browser GUI 427Un-Installing the MultiVOIP Software 428429 Upgrading Software 430FTP Server File Transfers Downloads 431432 MultiVOIP User Guide Operation & Maintenance 434 435 436 437 438 439 440 Web Browser Interface 441442 443 444 445 SysLog Server Functions 446447 Operation & Maintenance MultiVOIP User Guide Embedded Gatekeeper for MVP-210G/410G/810G 449450 Introduction to Embedded GatekeeperEmbedded Gatekeeper MultiVOIP User Guide 451 Getting Started with the Gatekeeper- Equipped MultiVOIPMultiVOIP User Guide Embedded Gatekeeper 452 453 Embedded Gatekeeper System Example 454455 PBXCompton MVP410G Gateway Functions and Settings 456457 458 459 460 461 Compton Gatekeeper Functions & Settings 462463 464 465 466 MultiVOIP User GuideEmbedded Gatekeeper 467468 469 Mucksville MVP2410 Gateway Functions and Settings 470471 472 473 474 475 476 477 478 479 480 Mandatory Gatekeeper Functions Gatekeeper BasicsIntroduction Call Control Signaling Call AuthorizationOptional Gatekeeper Functions Zone ManagementEase of Control FeaturesCall Management 484 Gatekeeper servicesGatekeeper Protocols 485 486 MultiVOIP Gatekeeper Software Screens IRQIRR URQPolicy 488489 490 491 492 TTL 493494 495 496 Orig AliasDest IP 497 Routed 498Invite or join 499500 501 502 503 Example of Alias Giving for a Example of Alias Giving forALL 504505 506 Configuration Parameters 507508 509 510 GK-ID 511512 Prefix 513V2 GW Prefixes 514Dynamic 515GK Defined Service Types Example of a Gatekeeper ServiceTechsupp 516517 Built-in Gatekeeper-Defined ServicesService Types Zone Prefixes 1 518 Service Types Forward 519Gatekeeper Log Data Data Files 520Gatekeeper Software User License Agreement 521522 Warranty, Service, and Tech Support 523Limited Warranty Repair Procedures for U.S. and Canadian CustomersWarranty, Service, & Tech Support MultiVOIP User Guide 524MultiVOIP User Guide Warranty, Service, & Tech Support 525Technical Support Contacting Technical SupportCountry By E-mail By telephone 526Regulatory Information 527EMC, Safety, and R&TTE Directive Compliance FCC DeclarationRegulatory Information MultiVOIP User Guide 528Industry Canada FCC Part 68 TelecomMultiVOIP User Guide Regulatory Information US AU7DDNAN46050Canadian Limitations Notice 530Appendix a Expansion Card Installation MVP24-48 & MVP30-60 531532 InstallationT1/E1 Expansion Cards MultiVOIP User Guide MultiVOIP User Guide T1/E1 Expansion Cards 533Operation 534Appendix B Cable Pinouts 535Appendix B Cable Pinouts Command CableEthernet Connector T1/E1 Connector Voice/Fax Channel ConnectorsT1/E1 Connector MultiVOIP User GuideCable PinoutsFXS Pin Description FXO Pin 538539 Isdn BRI RJ-45 Pinout InformationMultiVOIP User Guide Cable Pinouts Isdn Interfaces ST and U 540Appendix C TCP/UDP Port Assignments 541Well Known Port Numbers Port Number Assignment ListTCP/UDP Port Assignments MultiVOIP User Guide SIP543 544 Procedure in DetailChannel Analog Expansion Card MultiVOIP User Guide MultiVOIP User Guide Channel Analog Expansion Card 545Screw locations 2 at phone-jack edge of board 546Pin connectors 547Appendix E Call States & Reasons for Embedded Gatekeepers 548549 Call States and Call ReasonsMultiVOIP User Guide Call States/Reasons 550 DRJ 551Call States/Reasons MultiVOIP User Guide 552553 554 555 556 Index MultiVOIP User GuidePBX Pstn MultiVOIP User Guide Index 557558 BRI 559URL 560Analog BRI 561189 562COL LED 563E1/ISDN ISDN-BRIT1/ISDN 564Orig IP 565139 566Did 567568 124 569COL LNK RCV XMT 570571 FRF11 572573 574 575 576 MVP410STMVP810ST 140 577FXO 578Spid 579580 COL LNK ONL PRI RCV XMTLNK LED 581582 SmtpSnmp 144 583584 MVP-410ST MVP-810STPBX E1/ISDN 585586 587 588 196 589590 591 592 RSG LED 593594 595 Spid ISDN-BRI 596268 597T1/E1/ISDN 598Telecom safety warnings 599600 601 602 XSG LED 603604 605