Technical Configuration (Analog/BRI)

MultiVOIP User Guide

 

 

Supplementary Services Definitions (cont’d)

Field Name

Values

Description

 

 

 

Call Hold

Y/N

Select to enable Call Hold function in

Enable

 

voip unit.

 

 

Call Hold allows one party to

 

 

maintain an idle (non-talking)

 

 

connection with another party while

 

 

receiving another call (Call Waiting),

 

 

while initiating another call (Call

 

 

Transfer), or while performing some

 

 

other call management function.

 

 

 

Hold

phone

The numbers and/or symbols that the

Sequence

keypad

caller must press on the phone

 

characters

keypad to initiate a call hold.

 

 

The call-hold sequence can be 1 to 4

 

 

characters in length using any

 

 

combination of digits or characters

 

 

(* or #).

 

 

 

Call Waiting

Y/N

Select to enable Call Waiting function

Enable

 

in voip unit.

 

 

 

Retrieve

phone

The numbers and/or symbols that the

Sequence

keypad

caller must press on the phone

 

characters,

keypad to initiate retrieval of a

 

two

waiting call.

 

characters

The call-waiting retrieval sequence

 

in length

can be 1 to 4 characters in length

 

 

using any combination of digits or

 

 

characters

 

 

(* or #).

 

 

This is the phone keypad sequence

 

 

that a user must press to retrieve a

 

 

waiting call. Customize-able.

 

 

Sequence should be distinct from

 

 

sequence that might be used to

 

 

retrieve a waiting call via the PBX or

 

 

PSTN.

 

 

 

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