MultiVOIP
User Guide
S000249K
Contents
Contents MultiVOIP User Guide
MultiVOIP User Guide Contents
Appendix a Expansion Card Installation MVP24-48 & MVP30
Overview
About This Manual
MultiVOIP Product Family
Variable Model/Version Icon
Introduction to TI MultiVOIPs MVP2410 & MVP24-48
MultiVOIP MVP2410 LEDs
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
T1 Front Panel LEDs
MVP2410 LEDs
MVP2410 Front Panel LED Definitions
LED Name Description
Introduction to EI MultiVOIPs MVP3010 & MVP30-60
MultiVOIP MVP3010 Chassis
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
E1 Front Panel LEDs
MVP3010 LEDs
E1 LED Descriptions
MVP3010 Front Panel LED Definitions
MVP-410/810 Chassis
MultiVOIP MVP-130/130FXS Chassis
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Analog MultiVOIP Front Panel LEDs
MVP410/810 LEDs
10. MVP210 LEDs
Power
Boot
Analog MultiVOIP LED Descriptions
Ethernet
MVP-130/130FXS Front Panel LED Definitions
Introduction to ISDN-BRI MultiVOIPs MVP410ST & MVP810ST
12 MVP-410ST/810ST Chassis
MultiVOIP User Guide Overview
Overview MultiVOIP User Guide
MultiVOIP User Guide Overview
Isdn BRI MultiVOIP Front Panel LEDs
13. MVP-410ST/810ST LEDs
ISDN-BRI MultiVOIP LED Descriptions
MVP-410ST/810ST Front Panel LED Definitions
Computer Requirements
Digital T1 MultiVOIP Specifications
Specifications
Specs for Digital T1 MultiVOIP Units
Digital E1 MultiVOIP Specifications
Specs for Digital E1 MultiVOIP Units
Specs for Analog/BRI MultiVOIP Units
MVP
Installation at a Glance
Related Documentation
Quick Start Instructions
Introduction
MultiVOIP Startup Tasks
Gather IP Information
Gather Telephone Information T1
Gather Telephone Information E1
Phone/IP Details *Absolutely Needed* cont’d
Gather Telephone Information Analog
Gather Telephone Information Isdn BRI
Phone/IP Details Often Needed/Wanted
Obtain Email Address for Voip for email call log reporting
Identify Remote Voip Site to Call
Identify Voip Protocol to be Used
Placement
Command/Control Computer Specs & Settings
Quick Hookups
Hookup for MVP2410 & MVP3010
Analog MultiVOIP Hookup MVP-410/810
Hookup for MVP410 & MVP810
Isdn MultiVOIP Hookup MVP-410ST/810ST
Hookup for MVP410ST & MVP810ST
Hookup for MVP210
CH1 CH2
Hookup for MVP130
Hookup for MVP130FXS
Load MultiVOIP Control Software onto PC
My Computer CD ROM drive Open. Click Autorun icon
Phone/IP Starter Configuration
Analog/BRI MultiVOIPs
Go to Configuration Isdn BRI
Isdn BRI Parameters screen
Go to Configuration Smtp
Go to Configuration Logs
Phone/IP Starter Configuration
Phonebook Starter Configuration with remote voip
Outbound Phonebook
Quick Start Instructions MultiVOIP User Guide
North America
Remove Prefix field, enter the initial PBX access digit 8 or
Inbound Phonebook
Click OK to exit from the Add/Edit Outbound Phonebook screen
Quick Start Instructions MultiVOIP User Guide
Free Seattle access, all employees
Phonebook Tips
Knowing When to Drop Digits
= 1-second pause
Many PBX systems
Phonebook Example
One Common Situation
Voip Sites with Phonebooks
Sample Phonebooks Enlarged
Phonebook Worksheet
Enlarged Phonebook Worksheet
Connectivity Test
Click OK twice to exit settings dialog boxes Make Voip call
H3230 Remote Information Q931 MultiVOIP
00170860 H3230 New incoming call
Troubleshooting
For MVP2410 or MVP3010
For MVP-130/130FXS, MVP210, MVP410, or MVP810
For MVP410ST or MVP810ST
MultiVOIP User Guide Quick Start Instructions
Mechanical Installation and Cabling
Lithium Battery Caution
Safety Warnings
Safety Warnings Telecom
Unpacking Your MultiVOIP
Unpacking the MVP2410/3010
Unpacking the MVP-410/810
Guide
Unpacking the MVP210
Unpacking the MVP210
Unpacking the MVP-130/130FXS
Unpacking the MVP-130/130FXS
Rack Mounting Instructions for MVP-2410/3010 & MVP-410/810
Rack-Mounting MVP2410/3010 or MVP410/810
Safety Recommendations for Rack Installations
Inch Rack Enclosure Mounting Procedure
Attaching MultiVOIP to Rack Rail MVP-2410/3010 & MVP-410/810
Cabling Procedure for MVP2410/3010
Cabling
MVP-2410/3010 Voip Connections for GND & Remote Config Modem
Cabling Procedure for MVP-410/810
10. MVP-410/810 Rear Screw Locations
11. MVP-410/810 Channel Jumper Settings
For an FXS or FXO connection
For an E&M connection
For a did connection
Did Example did fax system or did voice phone lines
MultiVOIP User Guide Mechanical Installation & Cabling
Cabling Procedure for MVP-410ST/810ST
100
101
102
103
Cabling Procedure for MVP210
104
JP1 Ch 2 Jumper Block
105
17 Cabling for MVP210
106
107
Cabling Procedure for MVP-130/130FXS
108
109
Software Installation
110
Loading MultiVOIP Software onto the PC
111
112
113
114
115
116
117
Un-Installing the MultiVOIP Configuration Software
118
119
120
MVP2410, MVP3010
121
Configuring the Digital T1/E1 MultiVOIP
122
123
Local Configuration
Pre-Requisites
IP Parameters
124
T1 Telephony Parameters for MVP2410
125
E1 Telephony Parameters for MVP3010
126
Smtp Parameters for email call log reporting
127
Local Configuration Procedure Summary
128
Local Configuration Procedure Detailed
130
131
Solving Common Connection Problems
Ctrl + G 132
133
Pulldown Icon Shortcut Sidebar
134
135
IP Parameter Definitions Field Name Values Description
136
Type of Service or TOS field
137
Default
138
139
Ctrl + H
140
141
142
Dtmf Parameters
143
Voice/Fax Parameter Definitions cont’d
When Dtmf Out of Band is
144
Voice/Fax Parameter Definitions cont’d Coder Parameters
Forward Error Correction enables
146
Alert
147
148
149
Optimization Factor
Modem Relay
150
Automatic Disconnection
Call Duration defines
Consecutive Packets Lost defines
151
Ctrl + T
152
153
154
T1 Parameter Definitions Field Name Values Description
155
156
RING-ON, RING-OFF
157
158
ISDN-PRI
Common will be 0 to 40m
159
160
E1 Parameter Definitions Field Name Values Description
161
162
MFR2 ANI
163
164
165
AMI / HDB3
166
Ctrl + M
167
168
Trap Manager Parameters
Snmp Parameter Definitions Field Name Values Description
169
Ctrl + R
170
171
Regional Parameter Definitions Field Name Values Description
172
T1 port. Default -16dB
173
174
Bring up the Custom Tone Pair
MultiVOIP User Guide Technical Configuration T1/E1
Tone Pair Values
176
177
Ctrl + Alt + S
178
179
Smtp Parameters Definitions Field Name Values Description
180
MultiVOIP User GuideTechnical Configuration T1/E1
181
Custom Fields Definitions Description
182
Custom Fields Definitions cont’d Description
183
184
Ctrl + Alt + O
185
Logs Screen Definitions Field Name Values Description
186
Logs Screen Definitions cont’d Field Name Values Description
187
188
Ctrl + Alt +H
189
190
191
192
193
Its Statistics Call Progress screen
Party, Busy Party, and Connected
194
Statistics Call Progress screen
Allowed Name Type, and Omaha
195
Supplementary Services screen
196
Field of the Statistics Call Progress
Identification has been enabled, Busy
197
An Allowed Name Type,
Supplementary Services
198
199
200
Ctrl + Alt +Y
201
202
203
204
MultiVOIP User Guide Technical Configuration T1/E1
206
Configuring the Analog/BRI MultiVOIP
207
Technical Configuration Analog/BRI MultiVOIP User Guide
208
209
210
211
ISDN-BRI Telephony Parameters For MVP-410ST/810ST
212
213
214
Local Configuration Procedure Detailed
216
217
Ctrl + G 218
219
220
221
222
223
224
IP Parameter fields
225
226
227
228
229
Not applicable to MVP130
230
Fax Volume
231
232
233
234
Voice/Fax Parameters Phone Number
Tone
235
Alert Timer Seconds
236
Jitter
237
238
239
Ctrl +
240
241
242
243
244
FXS
245
For Min. and Max
246
247
Field Name Values Description
FXO Interface Parameter Definitions
248
249
Dialing Options cont’d
250
FXO Disconnect On cont’d
251
Flash Hook Options fields
252
CID Name Melvin Jones Time Stamp Date 05/31 Time142pm
253
Time
254
Edwin Smith
255
Interface Parameter Definitions
256
257
#53 + PBX extension
258
Did Interface Parameter Definitions
259
260
Did Options cont’d
261
262
263
ISDN-BRI Parameter Definitions Field Name Values Description
264
ISDN-BRI Parameter Definitions
Switch Information
265
266
Type
Field Name Values Description MSN Details
267
268
269
270
271
272
273
274
275
16dB
276
MVP810ST
MultiVOIP User Guide Technical Configuration Analog/BRI
278
279
280
281
Technical Configuration Analog/BRIMultiVOIP User Guide
282
283
284
285
286
287
288
Filters button
289
290
291
292
293
294
295
Caller Id field
296
297
298
299
300
301
302
303
304
305
Technical Configuration Analog/BRI MultiVOIP User Guide
North American Telephony Standards
307
Configuring the MVP2410 MultiVOIP Phonebooks
308
MultiVOIP User Guide T1 PhoneBook Configuration
309
Phonebook Icons Description
310
311
312
313
Parameters
PhoneBook Configuration Parameter Definitions Cont’d
314
315
Version 4 Parameters
316
Version 4 Parameters
317
SIP Proxy Parameters
318
Field Name Values & Description
Cont’d Field Name Values Description
PhoneBook Configuration Parameter Definitions
319
Sec
320
About SPP Proxy/NAT Device Parameters
321
322
Add/Edit Outbound PhoneBook screen appears
323
324
Device is used . If Any
This field currently disabled
325
326
327
SIP Fields
328
SPP Fields
329
Alternate Routing Field Definitions Values Description Name
330
331
Add/Edit Inbound PhoneBook screen appears 332
When no external routing device is used . If
333
Destination
334
335
Sites, All-T1 Example
T1 Phonebook Examples
336
337
PBX
338
339
340
341
Configuring Mixed Digital/Analog Voip Systems
342
343
Phone Book for Series I Analog Voip Host Unit Site B
344
345
Outbound Phone Book for MVP2410 Digital Voip Site D
346
Inbound Phonebook for MVP2410 Digital Voip Site D
347
Outbound Phone Book for MVP410 Analog Voip Site F
348
Inbound Phonebook for MVP410 Analog Voip Site F
349
Outbound Phone Book for MVP210 Analog Voip Site E
350
Call Completion Summaries
Inbound Phonebook for MVP210 Analog Voip Site E
Site D calling Site C
352
Site D calling Site F
353
Variations in PBX Characteristics
354
European Telephony Standards
355
MVP3010 Inbound and Outbound MultiVOIP Phonebooks
356
Free Calls One Voip Site to Another
357
Local Rate Calls Within Local Calling Area of Remote
358
359
National Rate Calls Within Nation of Remote Voip Site
360
Inbound versus Outbound Phonebooks
361
362
363
Phonebook Configuration Procedure
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
Device is …
381
Alternate Routing Field Definitions Values Description Name
Add/Edit Inbound PhoneBook screen appears
383
384
Call Forward Parameters
385
386
Sites, All-E1 Example
E1 Phonebook Examples
387
France Country Code
388
Rotterdam
010
389
PBX
390
391
392
393
Configuring Digital & Analog VOIPs in Same System
394
Phone Book for Analog Voip Host Unit Site B
395
Channel Comments
396
Outbound Phone Book for MVP3010 Digital Voip Site D
397
Inbound Phone Book for MVP3010 Digital Voip Site D
398
399
400
401
Call Completion Summaries
Site a calling Site C, Method
Site C calling Site a
402
Site D calling Site C
403
404
405
International Telephony Numbering Plan Resources
406
407
Analog/BRI Phonebook Configuration
408
MultiVOIP User Guide Operation & Maintenance
409
Operation and Maintenance
410
System Information screen
Operation and Maintenance
411
Operation and Maintenance MultiVOIP User Guide
412
413
About Call Progress
Statistics Screens
414
Call Progress Details Screen
415
Call Details
416
Correction. Forward Error
417
Services Status
418
419
+ identifier
About Logs
420
Logs Screen
Special Buttons
422
From
423
424
IP Statistics Screen
About IP Statistics
425
Total Packets
IP Statistics Field Definitions Values Description Name
426
UDP
427
IP Statistics Field Definitions cont’d RTP Packets
428
Shortcut/Icon
About Link Management
429
430
431
Pulldown Shortcut/Icon
About Packetization Time
432
Packetization Ranges and Increments
Packetization Time Screen
433
434
About T1/E1 and BRI Statistics
435
T1 Statistics Screen
436
T1 Statistics Field Definitions Values Description Name
437
438
439
440
441
442
Isdn BRI Statistics Screen
443
Layer Interface
444
445
TEI Assignment
Isdn BRI Statistics Field Definitions
Field Values Description Name Switch Information
446
About Registered Gateway Details
447
448
MultiVoip Program Menu Items
MultiVOIP Program Menu
Menu Selection Description
449
MultiVOIP Program Menu cont’d Menu Selection Description
450
Configuration Port Setup
Configuration Option
451
Obtaining Updated Firmware
Date and Time Setup
452
453
454
455
Identifying Current Firmware Version
Implementing a Software Upgrade
456
Downloading Firmware
457
458
459
Downloading Factory Defaults
460
461
Downloading IFM Firmware Analog Voips only
462
463
464
465
Setting and Downloading User Defaults
466
467
Setting a Password Windows GUI
468
469
470
471
Setting a Password Web Browser GUI
472
Un-Installing the MultiVOIP Software
473
474
Upgrading Software
475
FTP Server File Transfers Downloads
476
477
Operation and Maintenance MultiVOIP User Guide
479
480
481
482
483
484
485
Web Browser Interface
486
487
488
489
490
SysLog Server Functions
491
492
MultiVOIP User Guide Operation & Maintenance
Regulatory Information
494
FCC Declaration
EMC, Safety, and R&TTE Directive Compliance
495
FCC Part 68 Telecom
Industry Canada
496
Canadian Limitations Notice
497
Appendix a Expansion Card Installation MVP24-48 & MVP30-60
498
Installation
499
Power Cable Molex Connector
500
Operation
501
Appendix B Cable Pinouts
502
Command Cable
Ethernet Connector
Appendix B Cable Pinouts
503
T1/E1 Connector
Voice/Fax Channel Connectors
T1/E1 Connector
504
505
Isdn BRI RJ-45 Pinout Information
506
Isdn Interfaces ST and U
507
Appendix C TCP/UDP Port Assignments
508
Port Number Assignment List
Well Known Port Numbers
509
510
Installation Instructions for MVP428 Upgrade Card
511
Channel Analog Expansion Card MultiVOIP User Guide
512
Screw locations 2 at phone-jack edge of board
513
Pin connectors
514
Index
515
Index MultiVOIP User Guide
516
207
517
BRI
518
136
519
520
521
522
523
524
ISDN-BRI
525
526
126
527
109
528
FRF11
529
138
530
MVP810ST
531
Version 4 Parameters
532
125
533
534
SPID1
535
536
537
Snmp
538
149
539
T1/ISDN
540
541
542
543
544
545
Except MVP130
546
RSG LED
547
134
548
549
550
296
551
552
Telecom safety warnings
553
554
555
113
556
123
557
XSG LED
558
559
200