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MultiVOIP User Guide	Operation & Maintenance

Generally, the firmware file will be a self-extracting compressed file (with .zip extension), which must be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory.

C:\Acme-Inc\MVP3000-firm

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Multi-Tech Systems MVP-2410/3010, MVP-410ST/810ST, MVP-130/130FXS manual 455

Contents

MultiVOIP S000249K User Guide Contents Contents MultiVOIP User Guide MultiVOIP User Guide Contents Appendix a Expansion Card Installation MVP24-48 & MVP30 Overview About This Manual MultiVOIP Product Family Variable Model/Version Icon MultiVOIP MVP2410 LEDs Introduction to TI MultiVOIPs MVP2410 & MVP24-48 Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview MVP2410 LEDs T1 Front Panel LEDs LED Name Description MVP2410 Front Panel LED Definitions MultiVOIP MVP3010 Chassis Introduction to EI MultiVOIPs MVP3010 & MVP30-60 MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MVP3010 LEDs E1 Front Panel LEDs MVP3010 Front Panel LED Definitions E1 LED Descriptions MVP-410/810 Chassis MultiVOIP MVP-130/130FXS Chassis MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview MVP410/810 LEDs Analog MultiVOIP Front Panel LEDs 10. MVP210 LEDs Ethernet PowerBoot Analog MultiVOIP LED Descriptions MVP-130/130FXS Front Panel LED Definitions 12 MVP-410ST/810ST Chassis Introduction to ISDN-BRI MultiVOIPs MVP410ST & MVP810ST MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview 13. MVP-410ST/810ST LEDs Isdn BRI MultiVOIP Front Panel LEDs MVP-410ST/810ST Front Panel LED Definitions ISDN-BRI MultiVOIP LED Descriptions Computer Requirements Specs for Digital T1 MultiVOIP Units SpecificationsDigital T1 MultiVOIP Specifications Specs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP Specifications MVP Specs for Analog/BRI MultiVOIP Units Related Documentation Installation at a Glance Quick Start Instructions MultiVOIP Startup Tasks Introduction Gather Telephone Information T1 Gather IP Information Gather Telephone Information Analog Phone/IP Details *Absolutely Needed* cont’dGather Telephone Information E1 Gather Telephone Information Isdn BRI Identify Voip Protocol to be Used Phone/IP Details Often Needed/WantedObtain Email Address for Voip for email call log reporting Identify Remote Voip Site to Call Command/Control Computer Specs & Settings Placement Hookup for MVP2410 & MVP3010 Quick Hookups Hookup for MVP410 & MVP810 Analog MultiVOIP Hookup MVP-410/810 Hookup for MVP410ST & MVP810ST Isdn MultiVOIP Hookup MVP-410ST/810ST CH1 CH2 Hookup for MVP210 Hookup for MVP130 Hookup for MVP130FXS My Computer CD ROM drive Open. Click Autorun icon Load MultiVOIP Control Software onto PC Analog/BRI MultiVOIPs Phone/IP Starter Configuration Isdn BRI Parameters screen Go to Configuration Isdn BRI Go to Configuration Logs Go to Configuration Smtp Phone/IP Starter Configuration Outbound Phonebook Phonebook Starter Configuration with remote voip Quick Start Instructions MultiVOIP User Guide North America Remove Prefix field, enter the initial PBX access digit 8 or Click OK to exit from the Add/Edit Outbound Phonebook screen Inbound Phonebook Quick Start Instructions MultiVOIP User Guide Free Seattle access, all employees Phonebook Tips Knowing When to Drop Digits Many PBX systems = 1-second pause One Common Situation Phonebook Example Voip Sites with Phonebooks Sample Phonebooks Enlarged Phonebook Worksheet Enlarged Phonebook Worksheet Connectivity Test Click OK twice to exit settings dialog boxes Make Voip call H3230 Remote Information Q931 MultiVOIP 00170860 H3230 New incoming call For MVP410ST or MVP810ST TroubleshootingFor MVP2410 or MVP3010 For MVP-130/130FXS, MVP210, MVP410, or MVP810 MultiVOIP User Guide Quick Start Instructions Mechanical Installation and Cabling Safety Warnings Telecom Safety WarningsLithium Battery Caution Unpacking the MVP2410/3010 Unpacking Your MultiVOIP Guide Unpacking the MVP-410/810 Unpacking the MVP210 Unpacking the MVP210 Unpacking the MVP-130/130FXS Unpacking the MVP-130/130FXS Rack-Mounting MVP2410/3010 or MVP410/810 Rack Mounting Instructions for MVP-2410/3010 & MVP-410/810 Safety Recommendations for Rack Installations Attaching MultiVOIP to Rack Rail MVP-2410/3010 & MVP-410/810 Inch Rack Enclosure Mounting Procedure Cabling Cabling Procedure for MVP2410/3010 MVP-2410/3010 Voip Connections for GND & Remote Config Modem 10. MVP-410/810 Rear Screw Locations Cabling Procedure for MVP-410/810 11. MVP-410/810 Channel Jumper Settings For an E&M connection For an FXS or FXO connection Did Example did fax system or did voice phone lines For a did connection MultiVOIP User Guide Mechanical Installation & Cabling 100 Cabling Procedure for MVP-410ST/810ST 101 102 103 104 Cabling Procedure for MVP210 105 JP1 Ch 2 Jumper Block 106 17 Cabling for MVP210 107 108 Cabling Procedure for MVP-130/130FXS 109 110 Software Installation 111 Loading MultiVOIP Software onto the PC 112 113 114 115 116 117 118 Un-Installing the MultiVOIP Configuration Software 119 120 121 MVP2410, MVP3010 122 Configuring the Digital T1/E1 MultiVOIP 123 124 Local ConfigurationPre-Requisites IP Parameters 125 T1 Telephony Parameters for MVP2410 126 E1 Telephony Parameters for MVP3010 127 Smtp Parameters for email call log reporting 128 Local Configuration Procedure Summary Local Configuration Procedure Detailed 130 131 Ctrl + G 132 Solving Common Connection Problems 133 134 Pulldown Icon Shortcut Sidebar 135 136 IP Parameter Definitions Field Name Values Description 137 Type of Service or TOS field 138 Default 139 140 Ctrl + H 141 142 143 Dtmf Parameters 144 When Dtmf Out of Band isVoice/Fax Parameter Definitions cont’d Voice/Fax Parameter Definitions cont’d Coder Parameters 146 Forward Error Correction enables 147 Alert 148 149 150 Modem RelayOptimization Factor 151 Automatic DisconnectionCall Duration defines Consecutive Packets Lost defines 152 Ctrl + T 153 154 155 T1 Parameter Definitions Field Name Values Description RING-ON, RING-OFF 156 157 ISDN-PRI 158 159 Common will be 0 to 40m 160 161 E1 Parameter Definitions Field Name Values Description MFR2 ANI 162 163 164 AMI / HDB3 165 166 167 Ctrl + M 168 169 Snmp Parameter Definitions Field Name Values DescriptionTrap Manager Parameters 170 Ctrl + R 171 172 Regional Parameter Definitions Field Name Values Description 173 T1 port. Default -16dB Bring up the Custom Tone Pair 174 MultiVOIP User Guide Technical Configuration T1/E1 176 Tone Pair Values 177 178 Ctrl + Alt + S 179 180 Smtp Parameters Definitions Field Name Values Description 181 MultiVOIP User GuideTechnical Configuration T1/E1 182 Custom Fields Definitions Description 183 Custom Fields Definitions cont’d Description 184 185 Ctrl + Alt + O 186 Logs Screen Definitions Field Name Values Description 187 Logs Screen Definitions cont’d Field Name Values Description 188 189 Ctrl + Alt +H 190 191 192 193 194 Party, Busy Party, and ConnectedIts Statistics Call Progress screen 195 Allowed Name Type, and OmahaStatistics Call Progress screen 196 Supplementary Services screen 197 Identification has been enabled, BusyField of the Statistics Call Progress 198 Supplementary ServicesAn Allowed Name Type, 199 200 201 Ctrl + Alt +Y 202 203 204 MultiVOIP User Guide Technical Configuration T1/E1 206 207 Configuring the Analog/BRI MultiVOIP 208 Technical Configuration Analog/BRI MultiVOIP User Guide 209 210 211 212 ISDN-BRI Telephony Parameters For MVP-410ST/810ST 213 214 Local Configuration Procedure Detailed 216 217 Ctrl + G 218 219 220 221 222 223 IP Parameter fields 224 225 226 227 228 229 230 Not applicable to MVP130 231 Fax Volume 232 233 Voice/Fax Parameters Phone Number 234 235 Tone 236 Alert Timer Seconds 237 Jitter 238 239 240 Ctrl + 241 242 243 FXS 244 For Min. and Max 245 246 247 248 FXO Interface Parameter DefinitionsField Name Values Description Dialing Options cont’d 249 FXO Disconnect On cont’d 250 Flash Hook Options fields 251 CID Name Melvin Jones Time Stamp Date 05/31 Time142pm 252 Time 253 Edwin Smith 254 255 256 Interface Parameter Definitions #53 + PBX extension 257 258 259 Did Interface Parameter Definitions Did Options cont’d 260 261 262 263 264 ISDN-BRI Parameter Definitions Field Name Values Description 265 Switch InformationISDN-BRI Parameter Definitions Type 266 267 Field Name Values Description MSN Details 268 269 270 271 272 273 274 16dB 275 MVP810ST 276 MultiVOIP User Guide Technical Configuration Analog/BRI 278 279 280 281 282 Technical Configuration Analog/BRIMultiVOIP User Guide 283 284 285 286 287 Filters button 288 289 290 291 292 293 294 295 296 Caller Id field 297 298 299 300 301 302 303 304 305 Technical Configuration Analog/BRI MultiVOIP User Guide 307 North American Telephony Standards 308 Configuring the MVP2410 MultiVOIP Phonebooks 309 MultiVOIP User Guide T1 PhoneBook Configuration 310 Phonebook Icons Description 311 312 Parameters 313 314 PhoneBook Configuration Parameter Definitions Cont’d Version 4 Parameters 315 Version 4 Parameters 316 SIP Proxy Parameters 317 Field Name Values & Description 318 319 PhoneBook Configuration Parameter DefinitionsCont’d Field Name Values Description 320 Sec 321 About SPP Proxy/NAT Device Parameters 322 323 Add/Edit Outbound PhoneBook screen appears Device is used . If Any 324 325 This field currently disabled 326 SIP Fields 327 SPP Fields 328 329 330 Alternate Routing Field Definitions Values Description Name 331 Add/Edit Inbound PhoneBook screen appears 332 333 When no external routing device is used . If 334 Destination 335 336 T1 Phonebook ExamplesSites, All-T1 Example PBX 337 338 339 340 341 342 Configuring Mixed Digital/Analog Voip Systems 343 344 Phone Book for Series I Analog Voip Host Unit Site B 345 346 Outbound Phone Book for MVP2410 Digital Voip Site D 347 Inbound Phonebook for MVP2410 Digital Voip Site D 348 Outbound Phone Book for MVP410 Analog Voip Site F 349 Inbound Phonebook for MVP410 Analog Voip Site F 350 Outbound Phone Book for MVP210 Analog Voip Site E Inbound Phonebook for MVP210 Analog Voip Site E Call Completion Summaries 352 Site D calling Site C 353 Site D calling Site F 354 Variations in PBX Characteristics 355 European Telephony Standards 356 MVP3010 Inbound and Outbound MultiVOIP Phonebooks 357 Free Calls One Voip Site to Another 358 Local Rate Calls Within Local Calling Area of Remote 359 360 National Rate Calls Within Nation of Remote Voip Site 361 Inbound versus Outbound Phonebooks 362 363 364 Phonebook Configuration Procedure 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 Device is … 380 381 Alternate Routing Field Definitions Values Description Name 383 Add/Edit Inbound PhoneBook screen appears 384 385 Call Forward Parameters 386 387 E1 Phonebook ExamplesSites, All-E1 Example 388 France Country Code 389 010Rotterdam 390 PBX 391 392 393 394 Configuring Digital & Analog VOIPs in Same System 395 Phone Book for Analog Voip Host Unit Site B 396 Channel Comments 397 Outbound Phone Book for MVP3010 Digital Voip Site D 398 Inbound Phone Book for MVP3010 Digital Voip Site D 399 400 401 402 Call Completion SummariesSite a calling Site C, Method Site C calling Site a 403 Site D calling Site C 404 405 406 International Telephony Numbering Plan Resources 407 408 Analog/BRI Phonebook Configuration 409 MultiVOIP User Guide Operation & Maintenance 410 Operation and Maintenance 411 Operation and MaintenanceSystem Information screen 412 Operation and Maintenance MultiVOIP User Guide 413 414 Statistics ScreensAbout Call Progress 415 Call Progress Details Screen 416 Call Details 417 Correction. Forward Error 418 Services Status + identifier 419 420 About Logs Logs Screen 422 Special Buttons 423 From 424 425 About IP StatisticsIP Statistics Screen 426 IP Statistics Field Definitions Values Description NameTotal Packets 427 UDP 428 IP Statistics Field Definitions cont’d RTP Packets 429 About Link ManagementShortcut/Icon 430 431 432 About Packetization TimePulldown Shortcut/Icon 433 Packetization Time ScreenPacketization Ranges and Increments 434 435 About T1/E1 and BRI Statistics 436 T1 Statistics Screen 437 T1 Statistics Field Definitions Values Description Name 438 439 440 441 442 443 Isdn BRI Statistics Screen 444 Layer Interface TEI Assignment 445 446 Field Values Description Name Switch InformationIsdn BRI Statistics Field Definitions 447 About Registered Gateway Details 448 449 MultiVoip Program Menu ItemsMultiVOIP Program Menu Menu Selection Description 450 MultiVOIP Program Menu cont’d Menu Selection Description 451 Configuration OptionConfiguration Port Setup 452 Date and Time SetupObtaining Updated Firmware 453 454 455 456 Implementing a Software UpgradeIdentifying Current Firmware Version 457 Downloading Firmware 458 459 460 Downloading Factory Defaults 461 462 Downloading IFM Firmware Analog Voips only 463 464 465 466 Setting and Downloading User Defaults 467 468 Setting a Password Windows GUI 469 470 471 472 Setting a Password Web Browser GUI 473 Un-Installing the MultiVOIP Software 474 475 Upgrading Software 476 FTP Server File Transfers Downloads 477 Operation and Maintenance MultiVOIP User Guide 479 480 481 482 483 484 485 486 Web Browser Interface 487 488 489 490 491 SysLog Server Functions 492 MultiVOIP User Guide Operation & Maintenance 494 Regulatory Information 495 EMC, Safety, and R&TTE Directive ComplianceFCC Declaration 496 Industry CanadaFCC Part 68 Telecom 497 Canadian Limitations Notice 498 Appendix a Expansion Card Installation MVP24-48 & MVP30-60 499 Installation 500 Power Cable Molex Connector 501 Operation 502 Appendix B Cable Pinouts 503 Command CableEthernet Connector Appendix B Cable Pinouts 504 T1/E1 ConnectorVoice/Fax Channel Connectors T1/E1 Connector 505 506 Isdn BRI RJ-45 Pinout Information 507 Isdn Interfaces ST and U 508 Appendix C TCP/UDP Port Assignments 509 Well Known Port NumbersPort Number Assignment List 510 511 Installation Instructions for MVP428 Upgrade Card 512 Channel Analog Expansion Card MultiVOIP User Guide 513 Screw locations 2 at phone-jack edge of board 514 Pin connectors 515 Index 516 Index MultiVOIP User Guide 517 207 518 BRI 519 136 520 521 522 523 524 525 ISDN-BRI 526 527 126 528 109 529 FRF11 530 138 531 MVP810ST 532 Version 4 Parameters 533 125 534 535 SPID1 536 537 538 Snmp 539 149 540 T1/ISDN 541 542 543 544 545 546 Except MVP130 547 RSG LED 548 134 549 550 551 296 552 553 Telecom safety warnings 554 555 556 113 557 123 558 XSG LED 559