Just in case . . .

Communications problems

Occasionally during transmissions, your fax machine will detect a problem with the phone line or will encounter some other trouble in transmission or reception. When it does, it will alert you with an alarm. You can further identify the problem with displayed messages as well as printed check messages and error reports. In the next few pages, we’ll tell you more about these troubleshooting methods.

Alarm

Your fax machine will sound the alarm tone --- a series of short beeps --- if it suffers either of these two problems:

It has trouble transmitting or receiving.

It runs out of paper.

Displayed error messages (listed alphabetically)

What you see on the display

What it means/What to do

All Commands In Use

Your fax machine has all of its 99 possible

 

delayed commands (an automatic redialing

 

counts as one) stored in memory and cannot

 

accept another.

 

Delete an existing command by using REVIEW

 

COMMANDS, or wait until your fax has completed

 

one of the delayed commands.

Box In Use

You tried to erase a F-Code box which contains at

 

least one document.

 

Erase the document(s), then try again.

Check # Of Pages

You placed fewer pages into your fax machine

 

than you indicated in your page-numbering

 

setting (see page 2.35).

 

Carefully recount the pages in your document,

 

then re-try the transmission, being sure to enter

 

the correct number of pages if you use the page-

 

numbering function.

What you see on the display

What it means/What to do

Call For Service

The scanner lamp is dim or inoperable.

 

Make repeated copies to help evaporate any

 

internal moisture. If that doesn’t resolve the

 

problem, call your authorized Muratec dealer or

 

Muratec Customer Support.

Check Rx Paper Size

You’ve told your fax that the paper cassette

Open&Close Top Cover

holds legal-sized paper. If you try to use letter-

 

sized paper without returning the pin to the upper

 

holes (see pages 1.13–1.14), your fax will sound

 

an alarm and display the this message when you

 

try to print.

 

Put the pin in the proper holes.

Close 1st Cassette

The first paper cassette is open or has not been

 

closed securely. Close it.

Close 2nd Cassette

The optional second paper cassette is open or has

 

not been closed securely. Close it.

Close 3rd Cassette

The optional third paper cassette is open or has

 

not been closed securely. Close it.

Close 1st Side Cover

The first paper cassette’s side cover is open or has

 

not been closed securely. Close it.

Close 2nd Side Cover

The second paper cassette’s side cover is open or

 

has not been closed securely. Close it.

Close 3rd Side Cover

The third paper cassette’s side cover is open or

 

has not been closed securely. Close it.

Close Book Cover

The book cover is open or has not been closed

 

securely. Close it.

Close Scanner Cover

The scanner cover is open. Close it.

Close Top Cover

The top cover is open. Close it.

3.7

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Image 125
Muratec MFX-1500 manual Communications problems, Alarm