Just in case . . .
3.
7
Communications problems
Occasionally during transmissions, your fax machine will detect a problem with
the phone line or will encounter some other trouble in transmission or reception.
When it does, it will alert you with an alarm. Y ou can further identify the problem
with displayed messages as well as printed check messages and error reports. In the
next few pages, we’ll tell you more about these troubleshooting methods.

Alarm

Your fax machine will sound the alarm tone --- a serie s of s hort beep s --- if i t suf fers
either of these two problems:
It has trouble transmitting or receiving.
It runs out of paper.

Displayed error messages

(listed alphabetically)

What you see on the display What it means/What to do
All Commands In Use Your fax machine has all of its 99 possible
delayed commands (an automatic redialing
counts as one) stored in memory and cannot
accept another.
Delete an existing command by using REVIEW
COMMANDS, or wait until your fax has completed
one of the delayed commands.
Box In Use You tried to erase a F-Code box which contains at
least one document.
Erase the document(s), then try again.
Check # Of Pages You placed fewer pages into your fax machine
than you indicated in your page-numbering
setting (see page 2.35).
Carefully recount the pages in your document,
then re-try the transmissio n , bein g s u re to enter
the correct number of pages if you use the page-
numbering function.
What you see on the display What it means/What to do
Call For Service The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn ’t resolve the
problem, call your authorized Muratec dealer or
Muratec Customer Support.
Check Rx Paper Size You’ve told your fax that the paper cassette
Open&Close Top Cover holds legal-sized paper. If you try to use letter-
sized paper without returning the pin to the upper
holes (see pages 1.13–1.14), your fax will sound
an alarm and display the this message when you
try to print.
Put the pin in the proper holes.
Close 1st Cassette The first paper cassette is open or has not been
closed securely. Close it.
Close 2nd Cassette The optional second paper cassette is open or has
not been closed securely. Close it.
Close 3rd Cassette The opti onal third paper cassette is open or has
not been closed securely. Close it.
Close 1st Side Cover The first paper cassette’s side cover is open or has
not been closed securely. Close it.
Close 2nd Side Cover The second paper cassette’s side cover is open or
has not been closed securely. Close it.
Close 3rd Side Cover The thi rd paper cassette’s side cover is open or
has not been closed securely. Close it.
Close Book Cover The book cover is open or has not been cl osed
securely. Close it.
Close Scanner Cover The scanner c over is open. Close it.
Close Top Cover The top cover is open. Close it.