Just in case . . .
3.15
Common questions
If you have a question about using your fax machine, read the section that applies
to your particular question.

General questions

Q: Where do I add ink or toner to make my fax machine’s printouts darker?
A: You can not adjust the darkness of an incoming fax printout, but you can
adjust the darkness of a copy (or copies) of a transmission. Insert a document
and press CONTRAST repeatedly to adjust the contrast setting. “Dark” prints
at the darkest setting. The machine will reset automatically to normal
contrast after the copying or sending.
Note: You cannot adjust the darkness of an incoming fax printout.
Q: When I unplug my machine or if the power goes off, will I lose the
info rmat ion I ’ve st ored --- such as my TTI, Autodialer entries, the time and
date , et c. --- an d have to re -en ter t hem?
A: No. There’s a special battery built into your fax machine which protects user
settings for several days if power fails or if you decide to move your
machine. However, while the battery will last for years, we do advise you to
restore power to the machine as soon as possible.
Q: Can I use a dust cover on my fax machine?
A: No! A dust cover blocks air circulation, which could cause your machine to
overheat. (See page 1.9 for other guidelines.)

Sending faxes

Q: Sometimes, I try to send a fax while using either the hand s et ( op tio n al) o r the
MONITOR/CALL feature. But, when the other side answered, I hear a horrible
screeching sound, so I hang up. What happening?
A: That was the other fax machine trying to say “Hello” to your machine!
You’ll hear sounds like that any time you call a fax machine which is set to
answer automatically (as when you set your machine to Fax Ready mode).
It’s by using these tones that fax machines send faxes over ordinary phone
lines. So, next time you hear such tones, press START (and, if you’re using
the handset, hang up) to send a fax.
Q: I just sent a fax. However , th e nu mb er that ap p ear ed in my mach ine’s display
during the transmission wasn’t the number I dialed. Why?
A: That number you saw is programmed into the remote fax machine by the
user. Some users (perhaps for privacy’s sake?) prefer different numbers to
appear than the ones they’re really using; and, frankly, some people take over
others’ already-programmed fax machines and don’t know how to change
the originally set number!
Q: Can I transmit and receive at the same time?
A: No. Use the call request feature (see pages 2.34–2.35) to ask the person at
the remote fax machine if he or she wants to transmit or receive after your
fax communication is complete.
Q: Do I have to dial a 1 for a long-distance call?
A: Yes. Dialing a fax number is just like dialing any other phone number,
so be sure to include any special long-distance codes or dialing pauses
when dialing. Also, remember to include them when you set your
autodialer number.
Q: How do I send a fax to an overseas telephone number?
A: Dialing requirements for international calls may vary depending on your
local telephone company’s requirements. For most international calls,
call 011, then the appropriate country code, city code and phone number.
(You may find country and city codes in the front section of the
telephone directory.)
Q: Can I transmit if my fax machine runs out of paper?
A: Yes; however, confirmation reports (see pages 2.30–2.31) aren’t available
when you transmit without recording paper in your fax machine.
Q: Can I transmit a document that’s extra long?
A: Yes, if the receiving fax machine is equipped to handle long documents.
Many machines have a special setting which allows them to receive
documents that exceed the normal length.
Q: Can I transmit a page from a newspaper?
A: No. A newspaper page can jam in your document feeder. First, use a copying
machine to make an appropriately sized copy of the material in t he
newspaper page, then transmit the copy.
Q: Can I transmit a page with correction fluid on it?
A: Yes, if the fluid is completely dry before you begin transmission.