Muratec MFX-1500 manual Common questions, General questions, Sending faxes

Just in case . . .

Common questions

If you have a question about using your fax machine, read the section that applies to your particular question.

General questions

Q:Where do I add ink or toner to make my fax machine’s printouts darker?

A:You can not adjust the darkness of an incoming fax printout, but you can adjust the darkness of a copy (or copies) of a transmission. Insert a document and press CONTRAST repeatedly to adjust the contrast setting. “Dark” prints at the darkest setting. The machine will reset automatically to normal contrast after the copying or sending.

Note: You cannot adjust the darkness of an incoming fax printout.

Q:When I unplug my machine or if the power goes off, will I lose the information I’ve stored --- such as my TTI, Autodialer entries, the time and date, etc. --- and have to re-enter them?

A:No. There’s a special battery built into your fax machine which protects user settings for several days if power fails or if you decide to move your machine. However, while the battery will last for years, we do advise you to restore power to the machine as soon as possible.

Q:Can I use a dust cover on my fax machine?

A:No! A dust cover blocks air circulation, which could cause your machine to overheat. (See page 1.9 for other guidelines.)

Sending faxes

Q:Sometimes, I try to send a fax while using either the handset (optional) or the MONITOR/CALL feature. But, when the other side answered, I hear a horrible screeching sound, so I hang up. What happening?

A:That was the other fax machine trying to say “Hello” to your machine! You’ll hear sounds like that any time you call a fax machine which is set to answer automatically (as when you set your machine to Fax Ready mode). It’s by using these tones that fax machines send faxes over ordinary phone lines. So, next time you hear such tones, press START (and, if you’re using the handset, hang up) to send a fax.

Q:I just sent a fax. However, the number that appeared in my machine’s display during the transmission wasn’t the number I dialed. Why?

A:That number you saw is programmed into the remote fax machine by the user. Some users (perhaps for privacy’s sake?) prefer different numbers to appear than the ones they’re really using; and, frankly, some people take over others’ already-programmed fax machines and don’t know how to change the originally set number!

Q:Can I transmit and receive at the same time?

A:No. Use the call request feature (see pages 2.34–2.35) to ask the person at the remote fax machine if he or she wants to transmit or receive after your fax communication is complete.

Q:Do I have to dial a 1 for a long-distance call?

A:Yes. Dialing a fax number is just like dialing any other phone number, so be sure to include any special long-distance codes or dialing pauses when dialing. Also, remember to include them when you set your autodialer number.

Q:How do I send a fax to an overseas telephone number?

A:Dialing requirements for international calls may vary depending on your local telephone company’s requirements. For most international calls, call 011, then the appropriate country code, city code and phone number. (You may find country and city codes in the front section of the telephone directory.)

Q:Can I transmit if my fax machine runs out of paper?

A:Yes; however, confirmation reports (see pages 2.30–2.31) aren’t available when you transmit without recording paper in your fax machine.

Q:Can I transmit a document that’s extra long?

A:Yes, if the receiving fax machine is equipped to handle long documents. Many machines have a special setting which allows them to receive documents that exceed the normal length.

Q:Can I transmit a page from a newspaper?

A:No. A newspaper page can jam in your document feeder. First, use a copying machine to make an appropriately sized copy of the material in the newspaper page, then transmit the copy.

Q:Can I transmit a page with correction fluid on it?

A:Yes, if the fluid is completely dry before you begin transmission.

3.15