Just in case …
3.1
What’s inside in this section
Clearing paper jams .............................................................. 3.2
Print quality problems ........................................................... 3.5
Communications problems .................................................. 3.7
Caring for your fax machine ............................................... 3.13
Common questions ............................................................. 3.15
Glossary ................................................................................ 3.18

We’re on-line to help you!

Before you try calling for help, first please give the Muratec Information Sys tem
a try.
The Muratec Information System is available to you 24 hours a day, seven days
a week. You can use your fax machine to call this “fax-on-demand” system and
receive printouts of information, such as th e mo s t f r equ en tly as k ed qu estions
(FAQs) concerning your machine. Often, this is the fastest way to learn the
answer to any question you may have. And it’s a free call!
To call the Muratec Information Sys tem:
1. On your fax machine, obtain a dial tone by pressing MONITOR/CALL.
(If you’re in a noisy area and have an optional handset attached to your
machine, you may wish simply to lift the handset instead.)
2. Call 1-800-215-1698.
3. Follow the voice instructions you’ll receive from the system.