Muratec MFX-1500 manual Errors, Error reports, Kinds of error codes

Just in case . . .

What you see on the display	What it means/What to do
Please Supply Paper	The paper cassette or multiple paper feeder tray is
	out of paper.
	Add paper to the cassette and/or the tray.
Please Wait	Your fax machine’s printer is either warming up
	or busy.
	Please wait until the fax is finished printing and
	then re-try your command or operation.
Polling In Use	You tried to store the polling document in your
	fax machine, where one already had been stored.
	Wait for the fax to complete the regular polling
	operation, then try again.
Printer In Use	The command you’re trying to enter requires the
	use of the printer, which is already in use.
	Wait for the fax to finish printing, then try again.
Protect Doc. Stored	A received document was in your fax’s memory
	when you tried to turn off the security
	reception passcode.
	Print the received document from your fax’s
	memory, then retry the desired operation.
Remove Tray Paper	Your fax machine has detected a paper jam in the
Open & Close Top Cover	multiple paper feeder tray.
	See page 3.4 for instructions on clearing the jam.
Scanner In Use	The command you’re trying to enter requires the
	use of the scanner, which is already in use.
	Wait for the fax to complete the scan, then re-try
	the desired command.
Stop Scanning	You opened the top cover while the machine
ContStor Enter/Cancl	was scanning the document (for either faxing or
	copying) using the FBS.
	To continue the scan, press ENTER.
	To abort the scan, press CANCEL.
Sub-address In Use	You tried to enter a sub-address identical to one
	already being used in another F-Code box.
	Enter a different sub-address.
Toner Low	Your fax machine is almost out of toner.
	Contact your authorized Muratec dealer to
	purchase a new toner cartridge if you don’t
	already have one.

What you see on the display	What it means/What to do
Too Many Characters	You attempted to enter too many numbers or
	other characters in the current operation.
	Press CANCEL to delete the extra characters, then
	try again. You may wish to review the operation’s
	appropriate instructions.
Too Many Locations	You tried to enter too many numbers for a
	broadcast. You can enter up to 10 one-touch or
	speed-dial numbers and numbers entered through
	the numeric keypad.
	Press CANCEL to delete the extra numbers and
	then try again.

Errors

When sending faxes, your machine occasionally will run into communication errors. These can be caused by anything from lightning to telephone line interference. (These same factors causes the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.

Often, simply trying your call again is all that’s necessary. However, if the problem persists regularly, call your local telephone company for help. If that call doesn’t help and the problem persists regularly, call your authorized Muratec dealer or call the Muratec Customer Support Center at (972) 364-3350.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error report lists an error message which includes:

∙A possible solution to the problem

∙The sending location (if the remote fax stores a Location ID of its own)

∙The result --- which is a special error code

∙A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error report indicates the specific problem encountered:

∙“ D” codes --- Occur while dialing

∙“ R” codes --- Occur during r eception

∙“ T” codes --- Occur during transmission

3.10