Just in case . . .
3.10
What you see on the display What it means/What to do
Please Supply Paper The paper cassette or multiple paper feeder tray is
out of paper.
Add paper to the cassette and/or the tray.
Please Wait Your fax machine’s printer is either warming up
or busy.
Please wait until the fax is finished printing and
then re-try your command or operation.
Polling In Use You tried to store the polling document in your
fax machine, where one already had been stored.
Wait for the fax to complete the regular polling
operation, then try again.
Printer In Use The command you’re trying to enter requires the
use of the printer, which is already in use.
Wait for the fax to finish printing, then try again.
Protect Doc. Stored A received document was in your fax’s memory
when you tried to turn off the security
reception passcode.
Print the received document from you r fax’s
memory, then retry the desired operation.
Remove Tray Paper Your fax machine has detected a paper jam in the
Open & Close Top Cover multiple paper feeder tray.
See page 3.4 for instructions on clearing the jam.
Scanner In Use The command you’re trying to enter requires the
use of the scanner, which is already in use.
Wait for the fax to complete the scan, th en re-try
the desired command.
Stop Scanning You opened the top cover while the machine
ContStor Enter/Cancl was scanning the document (for either faxing or
copying) using the FBS.
To continue the scan, press ENTER.
To abort the scan, press CANCEL.
Sub-address In Use You tried to enter a su b - add r es s identical to one
already being used in another F-Code box.
Enter a different sub-address.
Toner Low Your fax machine is almost out of toner.
Contact your authorized Muratec dealer to
purchase a new toner cartridge if you don’t
already have one.
What you see on the display What it means/What to do
Too Many Characters You attempted to enter too many numbers or
other characters in the current operation.
Press CANCEL to delete the extra characters, then
try again. You may wish to review the operation’s
appropriate instructions.
Too Many Locations You tried to enter too many numbers for a
broadcast. You can enter up to 10 one-touch or
speed-dial numbers and numbers entered through
the numeric keypad.
Press CANCEL to delete the extra numbers and
then try again.
Errors
When sending faxes, your machine occasionally will run into communication
errors. These can be caused by anything from lightning to telephone line
interference. (These same factors causes the static, or line noise, you sometimes
hear on phone calls.) They also can be caused by problems with the fax machine at
the other end of the line.
Often, simply trying your call again is all that’s necessary. Ho w ever, if the problem
persists regularly, call your local telephone company for help. If that call doesn’t
help and the problem persists regularly, call your authorized Muratec dealer or call
the Muratec Customer Support Center at (972) 364-3350.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error
report lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Locatio n ID of its o wn)
• The r esul t --- whi ch i s a sp eci al er ror c ode
• A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error repo rt in d icates th e
specific problem encountered:
• “D” code s --- Oc cur w hile dia ling
• “R” code s --- Occ ur d urin g reception
• “T” code s --- Occ ur d urin g tra nsm issi on