Appendix and index

AI.6
Limited warranty
This warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”). This warranty
is valid only on Muratec products purchased and used in the United States of America. This
warranty applies to the product only while owned and used by the original purchaser (“Customer”).
If ownership of this product is transferred, this warranty terminates. This warranty does not apply to
any product in use for rental purposes.
This Muratec product is warranted against defects in material and workmanship for ninety (90) days
commencing the date of original Customer purchase. If the product is defective in material and/or
workmanship (normal wear and tear excepted) during the warranty period, Muratec or its authorized
representative will, during Muratec’s established service availability hours, make necessary
adjustments and repairs, including, at Muratec’s option, installation of replacement parts. Muratec’s
service availability hours are 8:30 AM to 5:00 PM (Central time) Monday through Friday, excluding
Muratec-recognized holidays. Muratec will complete the necessary adjustments and repairs within a
reasonable time period, as dictated by the nature of the problem and by Muratec’s service schedule.
Replacement parts may have been used and/or reconditioned. Parts that have been replaced will
remain the property of Muratec. This warranty is subject to the OBLIGATIONS and EXCLUSIONS
set forth.

Obligations

1. This warranty will be honored only on presentation of the original dated authorized Muratec bill
of sale or Muratec dealer bill of sale or sales slip to an auth orize d Mura tec se rvice repre senta tive
or service center. For the name of your authorized service center, contact Muratec (from the
United States, call 1-972-364-3350; from Canada, check your in-box materials for the number
to call).
2. During the warranty period, the Customer must notify Muratec by telephone of any defective
product material and/or workmanship.
3. Transportation (including prepayment of freight and insurance charges) of the product to and
from an authorized service center, designated by Muratec, is the responsibility of the Customer.
4. If Muratec provides maintenance or responds to a call which is outside the scope of this warranty,
such maintenance shall be billed to the custo mer a t Murate c’s then-cu rrent ra tes for m ainte nan ce
and parts and shall be due and payable in full upon receipt of invoice.

Exclusions

1. This warranty shall not cover a product w ith missing or altered original identif ication marks.
2. This warranty applies only to products that the purchaser has properly installed, adjusted and
operated in accordance with the instructions set forth in or provided with product literature. This
warranty does not apply to any product which has been subjected to tampering, alteration, misuse,
abuse, neglect, improper installation or transportation damage. Nor does it apply to costs for any
service requested for demonstration or to confirm pr oper operation of this product.
3. The warranty shall not apply to adjustments, repairs or replacements necessitated by any cause
beyond the control of Muratec (whether foreseeable or not) including, but not limited to, any
malfunction, defects or failure caused by or resulting from any of the following: improper
unpacking or installation, unauthorized service or parts, or improper maintenance or cleaning,
modification or repair by the Customer, accident (including, without limitation, unavoidable
accidents), fire, flood or other Acts of God, improper telephone or electrical power or surges
thereof, interconnection with or use of non-compatible equipment or supplies (including paper),
or placement of the product in an area which does not conform to Muratec space, electri cal and/or
environmental requirements.
4. Muratec will not b e required to make ad justments, repairs or replac ements if the p roduct is
installed or used at a location deemed by Muratec to be hazardous to health or safety, or if
Muratec is not provided with free and reasonable access to the product and a telephone during
service availability hours, or if the product location is not accessible by an authorized Muratec
service vehicle.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, AND EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, MURATEC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND
ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE), AND MURATEC EXPRESSLY
DISCLAIMS ALL WARRANTIES NOT STATED HEREIN. IN THE EVENT THE PRODUCT IS NOT FREE FROM
DEFECTS AS WARRANTED HEREIN, THE CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT
AS PROVIDED ABOVE. UNDER NO CIRCUMSTANCES SHALL MURATEC BE LIABLE TO THE CUSTOMER, OR
TO ANY USER, FOR ANY DAMAGES, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EXPENSES, LOST PROFITS, LOST SAVINGS OR ANY OTHER DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE MURATEC PRODUCT, EVEN IF MURATEC OR ITS REPRESENTATIVES HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some States do not allow the exclusion or limitation of incidental or consequential damages, and
some States do not allow limitations on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from State t o State.