Types of trouble and how to correct trouble
Symptom | Cause and/or Corrective Actions |
The melody or beep sounds for five seconds.
• Moisture condensation has occurred.
cEject the cassette and leave your camcorder for at least one hour to acclimatise (p. 277).
•Some troubles have occurred in your camcorder.
cEject the cassette and insert it again, then operate your camcorder.
No function works though the power is on.
cDisconnect the AC Adaptor from a wall socket or remove the battery pack, then reconnect it in about one minute. Turn the power on. If the functions still do not work, press the RESET button using a
When you set the POWER switch to VCR or OFF (CHG), if you move your camcorder, you may hear a clattering sound from inside your camcorder.
•This is because some functions use a linear mechanism. This is not a malfunction.
While charging the battery pack, no | • The battery pack is not properly installed. |
indicator appears. | c Install it properly (p. 24). |
You cannot charge the battery pack. | • The POWER switch is not set to OFF (CHG). |
| c Set it to OFF (CHG) (p. 25). |
The power runs out quickly, even though the remaining battery time indicator is full.
cCharge the battery pack fully again (p. 25).
While charging the battery pack, the indicator flashes in the display window.
•The battery pack is not properly installed. c Install it properly (p. 24).
•Something is wrong with the battery pack.
cPlease contact your Sony dealer or local authorised Sony service facility.
The buttons do not appear on the touch panel.
•DISPLAY/BATTERY INFO is pressed. c Press the LCD screen lightly.
c Press DISPLAY/BATTERY INFO on your camcorder or DISPLAY on the Remote Commander (p. 53).
The buttons on the LCD screen do not work.
cAdjust the screen (CALIBRATION) (p. 280).
Image data cannot be transferred to a computer by the USB connection.
•The USB cable was connected before installation of the USB driver was complete.
c Uninstall the incorrect USB driver and reinstall the USB driver (p. 196).
•USB STREAM is set to OFF in the menu settings.
cSet it to ON (p. 232).
The cassette cannot be ejected even if • Moisture condensation has started to condense in your
the cassette lid is open. | camcorder (p. 277). |
The cassette cannot be ejected. | c Remove the battery pack, then install it again (p. 24). |
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