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Toshiba 810 manual Troubleshooting for the Installation, On a Windows computer, 202

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Troubleshooting for the Installation

This section provides troubleshooting tips for the installation.

On a Windows computer

Setting up printing on Windows NT Workstations

If you have problems installing the GA-1140 with Windows NT, try installing another PostScript printer (such as the Apple LaserWriter IIg), and then install the GA-1140. Installing another printer insures that all files are properly installed and available.

For instructions, see your Windows NT documentation. For additional information about problems you may encounter using the Adobe Printer Driver for Windows NT 4.0, see the Adobe README file (ReadMeNT.txt) included in the prntdrvr folder on the User Software CD.

Reinstalling the Adobe PostScript Printer Driver on Windows 95/98/Me

If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions and related files before installing. Search for and delete all files named Efme2020*.* in the Windows\System folder.

For additional information about problems you may encounter using the Adobe Printer Driver for Windows 95/98/Me, see the Adobe README file (ReadMe9x.doc) included in the prntdrvr folder on the User Software CD.

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Toshiba 810 Troubleshooting for the Installation, On a Windows computer, Setting up printing on Windows NT Workstations

Contents

Users Guide For European models only Copyright Toshiba TEC Corp All Rights ReservedSoftware License Agreement Limitation of Liability Preface Table of Contents Installing User Software on a Mac OS Computer Printing from Windows ComputersAdvanced Features Printing from Mac OS ComputersTracking and Managing Print Jobs 179 Troubleshooting AppendixIntroduction About the Documentation About this GuideAbout Other Manuals ConventionContents of User Software CD-ROM About User Software CD-ROMMac OS Installing User Software on a Windows Computer About User Software for Windows Planning for Installation When using PCL6 Printer DriverWhen using PostScript Printer Driver Installing the Printer Driver About the InstallationType of Printer Driver System RequirementsAbout the Installation Procedure Installing the Printer DriverConfiguring the Options Setting the User InformationInstalling the Printer Driver for Parallel Printing Insert the User Software CD-ROM into the CD- ROM driveClick on Next Click on YesSelect the components to be installed and click on Next Select Custom and click on NextPCL6 Driver PS DriverSelect LPT1 and click on Next Change the name if desired and click on NextInstalling the Printer Driver for SMB Printing Click on FinishWindows 95/98/Me Click on Have Disk Click on BrowsePage Select Yes to print a test page and click on Finish When you are installing to the Windows NT Windows NT 4.0/2000/XPChoose Destination dialog box appears Click on Add Port Click on Close to close the dialog box Select the port that you create and click on NextChange the name if desired and click on Next Click on Finish Installing the Printer Driver for LPR Printing Windows NT RequirementsAFM Select LPR Port and click on New Port Click on Close to close the dialog box Change the name if desired and click on Next Click on Finish Windows 2000 and Windows XP AFM Select Standard TCP/IP Port and click on New Port Select Custom and click on Settings Supplement Page Change the name if desired and click on Next Installing the Printer Driver for IPP Printing Click on Next Select Network printer and click on Next Page Windows Computer Page Installing the Printer Driver for Novell Printing Windows 95/98/Me Install From Disk dialog box appears Click on Browse Windows Computer P59 Configuring the Options Windows NT 4.0/2000/XP Click on OK Click on OK P59 Configuring the Options Configuring the Options Configuring the Options ManuallyClick on the Options tab and click on Option Settings References... for Windows 2000 and Windows XPOptional Paper Feeder FinisherInserter Printer HDDDisplay the Device Settings tab and set the options Click on OK to save settings Configuring the Options Automatically Click on the Options tab and click on Auto SettingsClick on the Configuration tab Field. Then click on UpdatePlease wait until the Update button will be Settings would not be obtained if you clickSetting the User Information Click on Set Department Code Enter the department code each field and click on SetCopying the Printer Description File for Windows Location to copy Printer Description FilesInstalling the Agfa Monotype Font Manager Setup Complete dialog box appears Installing User Software on a Mac OS Computer About User Software for Mac OS Installing the Printer Driver Installing the Printer Driver to Mac OS Computer Installing the AdobePS 8.7 Printer DriverWhen the version of AdobePS is earlier than When the version of AdobePS is later thanClick on Yes Click on Replace Click on OK Click on RestartCreating the AdobePS Printer Click on apple menu and select ChooserFinisher Close the window Click on OK Installing the Fonts Click on InstallOpen the User Software CD-ROM and double- click on Fonts Page Printing from Windows Computers Printing from Application Click on Apply and OK to save the settings Click on Print to print a documentSetting Print Options Using Profiles Creating Saved Settings Configure the print options on each tabClick on Save at the Profile group Modifying Saved Settings Modify the print options on each tabDeleting Saved Settings Loading Saved SettingsSelect the setting profile you want to use Click on Advanced at the Profile groupExporting Saved Settings Importing Saved Settings Click on ImportSetting Up Print Options Printing with Smoothing Function, Toner Save Mode Printing PS Information when an error occurs for PS onlySetting optional devices Changing how TrueType fonts are printedSetting user information Viewing the current settings tablePrinting a Tab Sheet Tab Printing Viewing the version informationSetting Initial Values of Print Options Displaying the Printer PropertiesSetting Print Options for Each Print Job Details of Screen Output TabCover/Insert Tab Watermark TabSettings Tab PS TabPrivate Tab Options TabSetting the Output Tab Paper SizeOrientation Paper SourceMedia Type Number of CopiesDestination Binding MarginDuplex Finishing100 101 Layout102 Enlarge/ReduceSetting the Cover/Insert Tab 103Cover Sheet Printing Method104 Back CoverSheet/Tab Insertion 105 Setting the Watermark Tab 106Watermark Detail Screen 107108 Setting the Print Quality Tab Gray Scale SettingsPCL6 Printer Driver 109Toner Save Mode PostScript Printer Driver110 TrueType Options111 Setting the PS Tab 112113 Setting the Private Tab PasswordPassword Setting 114115 Stored JobStored Name Setting the Options Tab 116Auto Settings Media Setting117 Inserter118 Setting the User Tab 119User Name Department CodeSetting the Settings Tab SettingsRestore Global Defaults 120Setting the Consumables Tab Update121 PaperManaging Fonts with Font Manager 122Installing Fonts in Windows Uninstalling Fonts in WindowsSearching Fonts 123Removing Fonts from the Computer Preview FontsCreating a Font Group 124Sorting Fonts in the List Sorting by NameSorting by Font Type Inverting the alphabetical Order126 Printing from Mac OS Computers 127Selecting the GA-1140 in the Chooser 128129 Close the Chooser windowSetting Options and Printing from Mac OS Computers 130Attributes 131132 ScaleBooklet Watermark 133PostScript Options 134Visual Effects Image & TextSetting Up Print Options for Print Dialog General135 Background Printing Cover136 PrintLayout 137Error Handling PostScript SettingsIf there is a PostScript error 138Printer Specific Options 139140 Smoothing141 Hole PunchTab Printing 142Rotate 180 Degrees Private Job Password Private143 WidthAppendix for Booklet Printing Printing a Portrait Booklet144 Printing a Landscape Booklet 145When Printing from Microsoft Word 146Advanced Features 147Printing a Private Job Printing a Private Job from ComputersCreating a Private Job from Windows Computers 148Check Private Job and click on Password Setting 149Click on Print Creating a Private Job from Mac OS Computers 150Digit password and user name in the User 151Entry field Printing a Private Job from Touch Panel Display Printing a Private Job152 Press Private Press your user name from the listPrinting a Proof of the Private Job 153Press Private 154 Modifying the Print Settings of the Private Job 155156 Press the upper left button to modify the number of copies157 Press the upper right button to modify the Finishing option158 Select the desired Finishing option button and press SET159 TOP Double160 Select the desired Hole Punch option button and press SET161 Press TAB to modify the Tab Print optionPress Print when you are finished modifying your print job Deleting the Private Job162 163 Printing a Stored Job Printing a Stored Job from ComputersCreating a Stored Job from Windows Computers 164165 Creating a Stored Job from Mac OS Computers 166167 Printing a Stored Job from Touch Panel Display Printing a Stored Job168 Changing the Stored Name 169Press Storage Modifying the Print Settings of the Stored Job 170171 172 173 174 175 176 Deleting the Stored Job 177178 Tracking and Managing Print Jobs 179About the Print Job Management Tools 180Managing the Print Jobs with TopAccess About TopAccessRequirements 181182 Screen Details 183Click the Copier Configuration menu Checking GA-1140 Copier Status184 Checking and Managing GA-1140 Print Jobs Checking and Deleting the Jobs Currently Printing185 Click the Print Jobs menuChecking and Deleting the Private Job 186Click the Print Jobs menu and Private Job tab 187 Checking and Printing the Stored Job 188Click the Print Jobs menu and Stored Job tab Checking and Deleting the Stored Job 189190 Checking GA-1140 Printer Settings 191Displaying the Department Counter 192Click the Counter menu 193 If the department code is disabled, Managing the Counter with Master Code194 Continue the desired operationRegistering a New Department Code 195Editing a Department Code 196Resetting a Department Counter 197Deleting Department Counter Information 198Click on Advanced on the Department Counter Exporting Counter Information 199Click on Export at the bottom of the Department Counter Click on the File menu of the browser and select Save As200 Troubleshooting 201Troubleshooting for the Installation Setting up printing on Windows NT WorkstationsOn a Windows computer 202Setting up the GA-1140 in the Chooser Installing screen fontsOn a Mac OS computer 203Troubleshooting for Printing TroubleshootingGeneral Printing Problems Maintaining optimal system performanceGA-1140 does not respond to a Print command Printing seems to take too longJobs sent to the parallel port do not print 205Problems with Print Quality You got poor printing results206 Appendix 207Internal PCL Fonts List 208209 Internal PostScript Fonts List Adobe Type 1 fonts210 PostScript name Mac OS menu name211 212 213 TrueType fonts 214Page Kanda NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, Japan