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USRobotics Instant802 APSDK manual Support Information, Country Webmail Voice

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Professional Access Point

Administrator Guide

Support Information

If you are having trouble with the configuration or operation of your access point:

1.Refer to the “Troubleshooting” section in this guide.

2.Go to the Support section of the USRobotics Web site at www.usr.com/support/. Many of the most common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web pages for your product. The product number of the Professional Access Point is 5453. You may need to know this to obtain information on the USRobotics Web site.

3.Submit your technical support question using an online form at www.usr.com/emailsupport/.

4.Contact the USRobotics Technical Support Department. To receive assistance, you need your serial number.

Country

Webmail

Voice

U.S.	www.usr.com/emailsupport	(888) 216-2850

Canada	www.usr.com/emailsupport	(888) 216-2850

Austria	www.usr.com/emailsupport/de	07110 900 116

Belgium (Flemish)	www.usr.com/emailsupport/bn	070 23 35 45

Belgium (French)	www.usr.com/emailsupport/be	070 23 35 46

Czech Republic	www.usr.com/emailsupport/cz

Denmark	www.usr.com/emailsupport/ea	38323011

Finland	www.usr.com/emailsupport/ea	08 0091 3100

France	www.usr.com/emailsupport/fr	0825 070 693

Germany	www.usr.com/emailsupport/de	0180 567 1548

Greece	www.usr.com/emailsupport/gr

Hungary	www.usr.com/emailsupport/hu	0180 567 1548

Ireland	www.usr.com/emailsupport/uk	1890 252 130

Italy	www.usr.com/emailsupport/it	800 979 266

Luxembourg	www.usr.com/emailsupport/be	342 080 8318

Middle East/Africa	www.usr.com/emailsupport/me	+44 870 844 4546

Netherlands	www.usr.com/emailsupport/bn	0900 202 5857

Norway	www.usr.com/emailsupport/ea	23 16 22 37

Poland	www.usr.com/emailsupport/pl

Portugal	www.usr.com/emailsupport/pt	21 415 4034

Russia	www.usr.com/emailsupport/ru	8 800 200 20 01

Spain	www.usr.com/emailsupport/es	902 117964

Sweden	www.usr.com/emailsupport/se	08 5016 3205

Switzerland	www.usr.com/emailsupport/de	0848 840 200

Support Information - 291

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USRobotics Instant802 APSDK manual Support Information, Country Webmail Voice

Contents

R46.1224.00 rev 2.0 07/06 Professional Access Point Administrator GuidePage USA Professional Access Point Administrator GuideProfessional Access Point Administrator Guide Contents Support Information Class Structure, Commands, and ExamplesAdvanced Class and Field ReferenceRobotics Corporation Two 2 Year Limited Warranty Viii Online Help Features Administrator AudienceTypographical Conventions Recommended Settings, Notes and CautionsGetting Started Security Features Features and BenefitsIeee Standards Support and Wi-Fi Compliance Wireless FeaturesGuest Interface Clustering and Auto-ManagementNetworking What’s Next? Snmp SupportMaintainability Professional Access Point Option Default Settings Related Information Default Settings for the Professional Access PointAuthentication Type Ieee 802.11 ModeTransmit Power Security Mode NoneAdministrator’s Computer What the Access Point Does Not ProvideRequired Software or Component Description Required Component Description Wireless Client ComputersHow Does the Access Point Obtain an IP Address at Startup? Dynamic IP AddressingRequired Component Static IP Addressing Recovering an IP AddressProfessional Access Point Administrator Guide Unpack the access point Access Point Hardware and PortsWhat’s inside the Access Point? Connect the access point to network and power UK Users Hardware Connections for a Guest Vlan Professional Access Point Administrator Guide Professional Access Point Administrator Guide Professional Access Point Administrator Guide Username Viewing Basic Settings for Access PointsField Default Setting Log on to the Web User InterfaceConfigure Basic Settings and start the wireless network Default Configuration Make Sure the Access Point is Connected to the LAN Wall Mounting the Access PointTest LAN Connectivity with Wireless Clients Web User Interface Navigating to Basic Settings Firmware Version Review / Describe the Access PointField Description MAC AddressWireless Network Name Ssid Provide Administrator Password and Wireless Network NameAdministrator Password Administrator Password againSet Configuration Policy for New Access Points New Access PointsField Summary of Settings Update Basic SettingsBasic Settings for a Standalone Access Point Your Network at a Glance Understanding Indicator IconsIcon Description Professional Access Point Administrator Guide Cluster Access PointsUnderstanding Clustering Navigating to Access Points ManagementWhat is a Cluster? How Many APs Can a Cluster Support?What Kinds of APs Can Cluster? Settings Not Shared by the Cluster Cluster Mode Standalone ModeCluster Formation Intra-Cluster Security Understanding Access Point SettingsAuto-Synchronization of Cluster Configuration Cluster Size and MembershipModifying the Location Description Removing an Access Point from the ClusterHttp//IPAddressOfAccessPoint Adding an Access Point to a ClusterProfessional Access Point Administrator Guide Professional Access Point Administrator Guide User Management Navigating to User Management for Clustered Access Points Viewing User AccountsAdding a User Real Name Editing a User AccountEnabling and Disabling User Accounts Enabling a User AccountDisabling a User Account Restoring a User Database from a Backup FileRemoving a User Account Backing Up and Restoring a User DatabaseProfessional Access Point Administrator Guide Professional Access Point Administrator Guide Navigating to Session Monitoring SessionsUser AP Location User MAC Idle Rate Understanding Session Monitoring InformationRefreshing Session Information Viewing Session Information for Access PointsSignal Utilization Rx Total Tx Total Error Rate Sorting Session InformationProfessional Access Point Administrator Guide Channel Management Overlapping Channels Background Information Navigating to Channel ManagementUnderstanding Channel Management How it Works OverviewExample a Network before and after Channel Management Configuring and Viewing Channel Management SettingsStopping/Starting Automatic Channel Assignment IP Address Current Proposed Viewing Current Channel Assignments and Setting LocksViewing Last Proposed Set of Changes IP Address Band Current LockedDetermine if there is better set of channels every Use these channels when applying channel assignmentsAdvanced Change channels if interference is reduced by at leastApply channel modifications even when the network is busy Professional Access Point Administrator Guide Wireless Neighborhood Understanding Wireless Neighbourhood Information Navigating to Wireless NeighborhoodViewing Wireless Neighborhood Display neighboring APsCluster Neighbors Details for a Cluster Member AP Viewing Details for a Cluster MemberSignal ChannelBeacon Age Interfaces StatusWireless Settings Ethernet Wired SettingsLog Relay Host for Kernel Messages EventsTmp/APsyslog Setting Up the Log Relay HostUnderstanding Remote Logging SYSLOGD=-rRelay Host Log Relay Host EnabledEnabled Etc/init.d/sysklogd restartEvents Log Transmit/Receive StatisticsTotal Packets ErrorsClient Associations Name SsidLink Integrity Monitoring What is the Difference Between an Association and a Session?Select AP Detection Enabled Neighboring Access PointsBeacon Int TypePrivacy # of Beacons Last BeaconRates Professional Access Point Administrator Guide Advanced Ethernet Wired SettingsNavigating to Ethernet Wired Settings Enabling and Disabling Guest Access Setting the DNS NameManaging Guest Access Configuring an Internal LAN and a Guest NetworkGuest Access For Guest access, useSpecifying a Virtual Guest Network Virtual Wireless Networks Configuring Internal Interface Ethernet SettingsDefault Gateway Static IP AddressDNS Nameservers Configuring Guest Interface Ethernet Wired Settings Updating SettingsSubnet Professional Access Point Administrator Guide Navigating to Wireless Settings Wireless Settings802.11d Regulatory Domain Support Configuring 802.11d Regulatory Domain SupportConfiguring the Radio Interface Configuring Internal LAN Wireless SettingsMode Channel Read-only field Configuring Guest Network Wireless SettingsUnderstanding Security Issues on Wireless Networks How Do I Know Which Security Mode to Use?Security When to Use No Security User Authentication Key ManagementEncryption Algorithm Encryption Algorithms When to Use WPA/WPA2 Enterprise Radius How Does Station Isolation Protect the Network? Does Prohibiting the Broadcast of Ssid Enhance Security?Navigating to Security Settings Configuring Security SettingsBroadcast SSID, Station Isolation, and Security Mode Static WEP NoneProfessional Access Point Administrator Guide Key Type Transfer Key IndexKey Length BitsOpen System Shared Key Both Authentication AlgorithmExample of Using Static WEP Static WEP with Transfer KEY Indexes on Client Devices Ieee Radius IP Authentication ServerEnable Radius Accounting WPA/WPA2 Personal PSKCipher Suites WPA VersionsKey WPA/WPA2 Enterprise RadiusImproving the security of the network Enable pre-authenticationEnter the Radius IP Professional Access Point Administrator Guide Guest Login Configuring Guest Access Using Virtual LANsConfiguring a Guest Network on a Virtual LAN DSL/T1 Using the Guest Network Configuring the Welcome Screen Captive PortalConfiguring a Guest Network on a Dedicated Access Point Configuring Guest Access without Virtual LANsNavigating to Virtual Wireless Network Settings Virtual Wireless NetworksTwo Configuring VLANsVirtual Wireless Network OneTon Professional Access Point Administrator Guide Radio Understanding Radio SettingsNavigating to Radio Settings Configuring Radio SettingsStatus On/Off Mode Ieee 802.11bSuper G Maximum Stations Broadcast a subset of its supported rate sets Rate SetsProfessional Access Point Administrator Guide MAC Filtering Navigating to MAC Filtering SettingsFilter Using MAC FilteringStations List Professional Access Point Administrator Guide Load Balancing Understanding Load BalancingSpecifying Limits for Utilization and Client Associations Navigating to Load Balancing Settings Configuring Load BalancingLoad Balancing and QoS Tion Utilization for No New AssociationsUtilization for Disassociation Stations Threshold for DisassociaTo apply your changes, click Update Settings 802.11e and WMM Standards Support Quality of ServiceUnderstanding QoS QoS and Load BalancingQoS Queues and Parameters to Coordinate Traffic Flow Professional Access Point Administrator Guide Random Backoff and Minimum / Maximum Contention Windows Configuring QoS Queues Navigating to QoS SettingsConfiguring AP Edca Parameters Enabling/Disabling Wi-Fi Multimedia Data 0 Voice Configuring Station Edca ParametersTransmission Opportunity Limit Txop LimitProfessional Access Point Administrator Guide Wireless Distribution System Understanding the Wireless Distribution SystemUsing WDS to Bridge Distant Wired LANs LAN Segment Backup Links and Unwanted Loops in WDS BridgesSecurity Considerations Related to WDS Bridges Navigating to WDS SettingsConfiguring WDS Settings Internal Network Local AddressRemote Address Bridge withExample of Configuring a WDS Link DisabledWEP Key Local Address Professional Access Point Administrator Guide Time Protocol Navigating to Time Protocol SettingsEnabling and Disabling a Network Time Protocol NTP Server NTP Server Professional Access Point Administrator Guide Understanding Snmp SnmpNavigating to Simple Network Management Protocol Read-write community name for per Enable SnmpRead-only Community Name entire Allow Snmp SET RequestsConfiguring Your Network Management System Rebooting and Upgrading Your Access Point Using SnmpSource hostname or subnet Ftp//192.168.1.100/54531.1.24.tar Rebooting Your Access Point Using SnmpUpgrading your Access Point Ftp//testuser1testuser1@192.168.1.9922/54531.1.23.tarProfessional Access Point Administrator Guide Reset Configuration RebootUpgrade Professional Access Point Administrator Guide Navigating to Backup and Restore Settings Backup/RestoreRestoring Access Point Settings to a Previous Configuration Backing up Configuration Setting for an Access PointProfessional Access Point Administrator Guide Command Line Interface Professional Access Point Administrator Guide Basic Settings Yes Described in Backup/Restore on USR5453-AP login admin Password Enter help for help How to Access the CLI for an Access PointTelnet Connection to the Access Point USR5453-AP login PasswordStatus Down SSH2 Connection to the Access PointTelnet Function Telnet Command StatusUSR5453-AP# Login asSet ssh Status Quick View of Commands and How to Get HelpCommands and Syntax SSH Function SSH CommandGet bss wlan0bssInternal CommandGet log Get log-entryAdd radius-user wally Command DescriptionRemove radius-user wally Getting Help on Commands at the CLIReady to Get Started? Command Usage and Configuration ExamplesProfessional Access Point Administrator Guide Vlan1234 Understanding Interfaces as Presented in the CLIInterface Description Wlan0vwn1Saving Configuration Changes Get interface vlanVLANID roleGet interface vlan1234 role Basic Setting Example Get Both the IP Address and MAC Address Get the MAC Address for an Access PointWlan0wds1 Wds Down Wlan0wds2 Wlan0wds3 USR5453-AP# Get the Current Password Get the Firmware Version for the Access PointGet the Location of the Access Point Set the Location for an Access PointUser Accounts Access Point and Cluster SettingsCluster Command Example Get MAC Addresses for all Access Points in the ClusterUser Account Command Example Get All User AccountsUSR5453-AP#get radius-user all name name USR5453-AP#add radius-user samantha username samantha USR5453-AP#set radius-user samantha password westportUSR5453-AP#set radius-user samantha disabled Add UsersLarry samantha endora darren Status Command ExampleRemove a User Account USR5453-AP#remove radius-user wallyUSR5453-AP#get interface br0 Get Current Wireless Radio Settings Get Current Settings for the Ethernet Wired Guest InterfacePriority Daemon USR5453-AP# get radio wlan0 detailGet Status on Events USR5453-AP# get log-entryUSR5453-AP#set log relay-enabled USR5453-AP# get log USR5453-AP#set log relay-hostUSR5453-AP#set log relay-host myserver USR5453-AP#set log relay-portGet neighbouring Access Points Get Transmit / Receive StatisticsGet Client Associations USR5453-AP# get detected-ap USR5453-AP#get detected-apWired Interface Command Example Ethernet Wired InterfaceGet Summary View of Internal and Guest Interfaces Get Wired Internal Interface SettingsGet Wired Guest Interface Settings Set Up Guest AccessUSR5453-AP#get interface brguest status down USR5453-AP#remove bridge-port br0 interface eth0USR5453-AP# get bss USR5453-AP#get bridge-port br0 Name Interface USR5453-AP# get interface brguestUSR5453-AP#get interface brguest status up USR5453-AP#get bridge-port brguestUSR5453-AP#get interface br0 detail Get/Change the Connection Type Dhcp or Static IPUSR5453-AP#get dhcp-client status up USR5453-AP#set dhcp-client status upUSR5453-AP#get interface br0 static-mask Re-Configure Static IP Addressing ValuesUSR5453-AP#get interface br0 static-ip USR5453-AP#set interface br0 static-ipSecurity Wireless InterfaceUSR5453-AP#get interface wlan0 security none Security Command ExampleGet the Current Security Mode Get Detailed Description of Current Security SettingsSet the Broadcast Ssid Allow or Prohibit Enable / Disable Station IsolationUSR5453-AP#set interface wlan0 security static-wep Set Security to NoneUSR5453-AP#set interface wlan0 security none Set Security to Static WEPUSR5453-AP#set interface wlan0 wep-key-ascii yes Set bss wlan0bssInternal open-system-authentication onSet bss wlan0bssInternal shared-key-authentication off Set bss wlan0bssInternal shared-key-authentication onUSR5453-AP#get interface wlan0 detail USR5453-AP#set bss wlan0bssInternal radius-ip Set Security to IeeeUSR5453-AP#set interface wlan0 security dot1x Radius Option ExampleUSR5453-AP#get interface wlan0 security dot1x USR5453-AP#set bss wlan0bssInternal radius-key secretSet Bss USR5453-AP#set bss wlan0bssInternal radius-accounting offSet Security to WPA/WPA2 Personal PSK USR5453-AP#set interface wlan0 security wpa-personalWPA Option Example Set bss wlan0bssInternal wpa-cipher-tkip off Cipher Suite Option ExampleSet bss wlan0bssInternal wpa-cipher-tkip on Set bss wlan0bssInternal wpa-cipher-ccmp offSet Security to WPA/WPA2 Enterprise Radius USR5453-AP#get interface wlan0 security wpa-personalUSR5453-AP#set interface wlan0 security wpa-enterprise Enable Pre-Authentication USR5453-AP#set bss wlan0bssInternal radius-key KeepSecret Cipher Suite OptionUSR5453-AP#get interface wlan0 security wpa-enterprise USR5453-AP#set bss wlan0bssInternal radius-accounting onSet Guest Welcome Page Text Enable/Configure Guest Login WelcomeView Guest Login Settings Enable/Disable the Guest WelcomeSet interface wlan0vwn1 security wpa-enterprise Configuring Multiple BSSIDs on Virtual Wireless NetworksReview Guest Login Settings Configuring Virtual Wireless Network One on Radio OneCreating VWN Two on Radio One with WPA security Radio SettingsRadio Setting Command Example Get Ieee 802.11 Radio ModeGet Basic Radio Settings Get All Radio SettingsGet Radio Channel Get Basic Rate Set Configure Radio SettingsGet Supported Rate Set USR5453-AP#get supported-rateUSR5453-AP#get bss wlan0bssInternal dtim-period USR5453-AP#set radio wlan0 mode gUSR5453-AP#set radio wlan0 beacon-interval USR5453-AP#set bss wlan0bssInternal dtim-periodUSR5453-AP#add supported-rate wlan0 rate USR5453-AP#set radio wlan0 fragmentation-thresholdUSR5453-AP#set radio wlan0 rts-threshold USR5453-AP#add basic-rate wlan0 rateUSR5453-AP#get supported-rate wlan0 rate MAC FilteringSpecify an Accept or Deny List Set bss wlan0bssGuest mac-acl-name GuestAdd MAC Addresses of Client Stations to the Filtering List USR5453-AP#get bss wlan0bssGuest mac-acl-mode accept-list Get Current MAC Filtering SettingsUSR5453-AP#remove mac-acl Guest mac Get bss interface mac-acl-modeQuality of Service QoS CommandLoad Balancing Enable/Disable Wi-Fi Multimedia QoS Command ExampleAbout Access Point and Station Edca Parameters Understanding the Queues for Access Point and StationData Access Point Station Set Arbirtation Interframe Spaces Aifs Get QoS Settings on the Access PointGet QoS Settings on the Client Station USR5453-AP#get wme-queueSetting Minimum and Maximum Contention Windows cwmin, cwmax Set wme-queue wlan0 with queue QueueName to aifs AIFSValueUSR5453-AP#set wme-queue wlan0 with queue vo to aifs Set the Maximum Burst Length burst on the Access Point USR5453-AP#set wme-queue wlan0 with queue vi cwmin 7 cwmaxSet tx-queue wlan0 with queue QueueName to burst burstValue USR5453-AP#set wme-queue wlan0 with queue vo to txop-limit USR5453-AP#set tx-queue wlan0 with queue data2 to burstUSR5453-AP#set interface wlan0wds0 remote-mac 00E0B8761B14 Wireless Distribution SystemConfiguring a WDS Link Getting Details on a WDS ConfigurationTime Protocol Set ntp server ntp.instant802.comUSR5453-AP#get ntp detail Keyboard Shortcuts and Tab Completion Help Reboot the Access PointReset the Access Point to Factory Defaults USR5453-AP#factory-resetKeyboard Shortcuts Tab Completion and HelpAction on CLI Keyboard Shortcut USR5453-AP#get system v USR5453-AP#get system version USR5453-AP# set mac-acl CLI Class and Field OverviewHas name? \ # of instances? One Multiple Field Reference onCLI Class Relationships Class Index AssociationClass Description Station AuthenticatedField Index InterfaceBridge-port Basic-rateBss Path-costPriority Beacon-interface StatusDescription RadioIgnore-broadcast-ssid MacDtim-period Max-stationsCluster-member Open-system-authenticationChannel-planner ClusterDebug ConfigDefault No-external-updatesField Description Detected-apCapability Beacon-intervalType Last-beacon Dhcp-clientErp BeaconsDot11d Dot11Host DebugStatic-domain Dns-12Domain Static-dns-12Mask InterfaceStatic-mask Rx-errorsType Static-ipTx-packets Tx-errorsRx-compressed Rx-multicastIp-route Gateway JvmKickstartd LogTime Log-entryDepth NumberServer Mac-aclNtp MessagePortal Welcome-screenWelcome-screen-text Max-bss Mode Tx-powerMax-bss Channel-policyLoad-balance-disassociation-utilization WmewifinoacktestRts-threshold Fragmentation-thresholdRo-community Radius-userSerial SnmpRw-community SshSupported-rate SystemTelnet PasswordEncrypted-password Password-initializedTx-queue CommunityQueue Wme-queue Web-uiPossible Solution Professional Access Point Detection Utility does not findCannot access the Web User Interface Access pointMy wireless device cannot find the wireless network Possible Solution Am experiencing poor wireless link quality Wireless Distribution System WDS Problems and SolutionsReboot or Reset Access Point Cluster RecoveryClick Stop Clustering Stop Clustering and Reset Each Access Point in the ClusterProfessional Access Point Administrator Guide Country Webmail Voice Support InformationUAE Radio and Television Interference Declaration of ConformityDetachable Antenna Information FCC Radiation Exposure StatementFor Canadian Users Industry Canada ICUL Listing/CUL Listing Declaration of Conformity CE ComplianceRegulatory Channel Frequency EU Health ProtectionEU Detachable Antenna Information Professional Access Point Administrator Guide Professional Access Point Administrator Guide Robotics Corporation Two 2 Year Limited Warranty Obtaining Warranty Service Limitations Disclaimer 802.3 802802.1x 802.2802.11f 802.11b802.11d 802.11eAES Broadcast Address BeaconBridge BroadcastCSMA/CA BssidCcmp CGIDOM DCFDhcp DNSEthernet EAPEdcf ESSHttp FrameGateway HtmlIntrusion Detection Infrastructure ModeIbss IeeeLatency IPSecISP JitterMAC LANLdap LLCOSI NATNIC NTPPID PacketPacket Loss PHYPSK PPPRTP RadiusRC4 RssiSnmp SsidSTP Tkip Supported Rate SetTCP TCP/IPVlan UDPUnicast URLWins WANWDS WEPXML WMM WPAWPA2 WrapIndex DCF Ieee Snmp WDS Index-328