Professional Access Point
Administrator Guide
2.2CUSTOMER is specifically advised to make a backup copy of all software provided with this product.
2.3CUSTOMER assumes full responsibility to properly install and configure this product and to ensure proper installation, configuration, operation and compatibility with the operating environment in which this product is to function.
2.4CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) for any warranty claims to be authorised.
3.0OBTAINING WARRANTY SERVICE:
3.1CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS
Service Centre within the applicable warranty period to obtain warranty service authorisation.
3.2Customer must provide Product Model Number, Product Serial Number and dated Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisation.
3.3For information on how to contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Service Centre, please see the U.S. ROBOTICS corporate Web site at: www.usr.com
3.4CUSTOMER should have the following information / items readily available when contacting U.S. ROBOTICS Technical Support:
•Product Model Number
•Product Serial Number
•Dated Proof of Purchase
•CUSTOMER contact name & telephone number
•CUSTOMER Computer Operating System version
•U.S. ROBOTICS Installation
•U.S. ROBOTICS Installation Guide
4.0WARRANTY REPLACEMENT:
4.1In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS Service Centre
determines the product or part has a malfunction or failure attributable directly to faulty workmanship and/ or materials; and the product is within the TWO (2) YEAR warranty term; and the CUSTOMER will include a copy of the dated Proof of Purchase (original purchase receipt from U.S. ROBOTICS or its authorised reseller) with the product or part with the returned product or part, then U.S. ROBOTICS will issue CUSTOMER a Return Material Authorisation (RMA) and instructions for the return of the product to the authorised U.S. ROBOTICS Drop Zone.
4.2Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its authorised U.S. ROBOTICS Service Centre will be returned.
4.3CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S. ROBOTICS Return Centre; to insure the product or assume the risk of loss or damage which may occur in transit; and to use a shipping container equivalent to the original packaging.
U.S. Robotics Corporation Two (2) Year Limited Warranty - 300
