Page 52 of 378 Description
553-3001-202 Standard 1.00 April 2000
Echo cancellation
All telephony voice services now in use reflect some level of echo back to the
user. The term “echo” refers to the return of a signal’s reflection to the
originator.
Packet voice networks introduce sufficient latency to cause what a caller
would consider an audible echo. The echo path is round-trip. Any spee ch
coding, packetization, and buffering delays accumulate in both directions of
transmission, increasing the likelihood of audibility.
Silence Suppression
The purpose of Silence Suppression is to reduce bandwidth consumption.
With the H.225 protocol, coders can send silence frames before the end of
transmission, during a period of silence. Coders may omit sending audio
signals during periods of silence after sending a single fr ame of si lence, or
send silence background fill frames, if these techniques are specified by the
audio codec in use.
For applications that send no packets during silence, the f irs t packet after a
silence period is distinguished by setting a mark er bit in the Real Time
Protocol (RTP) data header. Applications without Sile nce Suppression set the
bit to zero.
DTMF Through Dial
Preservation and transport of tones through the IP network is critical for
Interactive Voice Response (IVR) services. The ITG makes sure that DTMF
tone information is included in the packets that are sent through the IP
network, and that the tones are retransmitted by the far-end gateway. The
duration information for DTMF signals is not transmitted , i.e., long DTMF
bursts are reduced to a short standard duration.
Callers can access traditional Voic e Mail or IVR se rvic es, inc lud ing “P ress 1
for more information” or “Press 2 to be connected to our customer service
department”. Services that depend on long DTMF bursts cannot be accessed.