Chapter 8

Troubleshooting

This chapter provides information on dealing with scanner operation problems such as paper jams, points to check before contacting your FUJITSU scanner dealer, and help on how to check device labels.

For details of error messages which may appear during administrator setting procedures, refer to "E.1.1 Administrator Screen Messages" (page 503).

For details of error messages which may appear during scanner operations or cleaning, refer to "E.2 Regular User Messages" (page 526).

For details of messages which might appear when acquiring log information in "4.9 Using the Operation Logs Menus" (page 159), refer to "E.1.2 System Log Messages" (page 516).

For details of device status messages, refer to "E.1.3 Alert Monitor System Log Messages" (page 522).

8.1 Removing Jammed Documents.........................................................................

450

 

8.2

Dealing with Detached Keycaps

454

 

8

8.3

Network Connection Troubleshooting..............................................................

456

8.4

Other Troubleshooting

468

 

 

8.5

Points to Check before Contacting Your FUJITSU Scanner Dealer...............

472

 

8.6

Checking the Scanner Labels............................................................................

475

 

8.7

Pre-Maintenance Preparations ..........................................................................

476

 

fi-6010N Network Scanner Operator's Guide

 

449