Code

Message

Action

 

 

 

 

 

 

 

12020002

Could not connect to server

Try the following:

 

 

 

when sending fax.

z Check that the LAN cable of the scanner

 

 

 

 

and SMTP server is connected properly.

 

 

 

 

z Contact a system administrator to check

 

 

 

 

that the scanner IP address, SMTP

 

 

 

 

server and fax server settings are

 

 

 

 

correct.

 

 

 

 

"8.3 Network Connection

 

 

 

 

Troubleshooting" (page 456)

 

 

 

 

z Contact a system administrator to check

 

 

 

 

that the SMTP and fax servers are

 

 

 

 

working properly.

 

 

 

 

 

 

 

12020005

Fax size exceeded maximum

Contact a system administrator to check

 

 

 

fax size allowed by the SMTP

the "Maximum Attachment Size" setting.

 

 

 

server.

"4.7.11 Setting the e-Mail Server (SMTP

 

 

 

 

Server)" (page 116)

 

 

 

 

 

 

 

12020006

SMTP server connection was

Try the following:

 

 

 

lost while sending fax data.

z Check that the LAN cable of the scanner

 

 

 

 

and SMTP server is connected properly.

 

 

 

 

z Contact a system administrator to check

 

E

 

 

that the scanner IP address and SMTP

 

 

 

server settings are correct.

 

 

 

"8.3 Network Connection

 

 

 

 

 

 

 

Troubleshooting" (page 456)

 

 

 

 

z Contact a system administrator to check

 

 

 

 

that the SMTP server is working

 

 

 

 

properly.

 

 

 

 

z Contact a system administrator to check

 

 

 

 

the maximum e-mail size allowed by

 

 

 

 

the SMTP server.

 

 

 

 

 

 

 

fi-6010N Network Scanner Operator's Guide

 

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