Screen

Message

Action

 

 

 

Alert

Test e-mail could not be sent.

Try the following:

Notification

 

z Check if the computer

 

 

connected to the SMTP server is

 

 

running properly.

 

 

z Check if an e-mail can be sent

 

 

to the address from another

 

 

computer in the network.

 

 

z By performing a ping test,

 

 

check if the SMTP server or the

 

 

network connection to the

 

 

SMTP server is working

 

 

properly. If there is no response

 

 

from the SMTP server ping test,

 

 

check that the system network is

 

 

functioning normally by

 

 

performing an SMTP server

 

 

ping test from another machine

 

 

in the network.

 

 

z If the system network is not

 

 

operating properly, refer to

 

 

"Failure to connect to a

 

 

server using its IP address"

 

 

(page 461) for further

 

 

solutions.

 

 

z If the only the SMTP server

 

 

cannot connect to the

 

 

network, request the

 

 

network administrator to

 

 

check that the SMTP server

 

 

and the network connection

 

 

to the server are

 

 

functioning normally.

 

 

 

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