On the "Central Admin Server Settings" screen or "Alert Notification" screen, press the [Test] button to check if an
After pressing the [Test] button, follow each action described below according to the message that is shown.
Message | Action |
|
|
Sending... | If no error message appears and the "sending" indicator dis- |
| appears, the test mail was sent successfully to the mail |
| server. |
| Check that the alert notification |
| specified destination. If the alert notification |
| arrived at the expected destination, check that the part of |
| |
| rectly. |
|
|
Test | Check that the computer connected to the SMTP server is |
sent. | running properly. |
|
|
| Check if an |
| computers in the network. |
|
|
| Ping the SMTP server to check that it and its network con- |
| nection are working properly. |
|
|
| If the SMTP server does not respond to the ping test, check |
| that the system network is functioning normally by pinging |
| the SMTP server from another machine in the network. |
| z If it is only the scanner’s network connection that does |
| not work, refer to "Failure to connect to a server using its |
| IP address" (page 461) for further solutions. |
| z If the problem seems to be with the SMTP server's net- |
| work connection, request the network administrator to |
| check that the SMTP server and its network connection |
| are functioning normally. |
|
|
| Check that the same port number has been correctly set for |
| the scanner to SMTP server connection in "4.7.11 Setting |
| |
| |
|
|
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