8.3 Network Connection Troubleshooting
No. | Problem | Action |
|
|
|
6 | The network link speed/duplex mode for | For this scanner, the default [Link Speed/ |
| the scanner and server are different, or | Duplex Mode] setting is |
| tion". | |
| server. | On the "Network Status" screen, match |
|
| the scanner and server's network link |
|
| speed/duplex mode settings. |
|
| If the problem persists in spite of having |
|
| set both the scanner and server's network |
|
| link speed/duplex settings to |
|
| tiation", select something other than |
|
| |
|
| For more details about the "Network Sta- |
|
| tus" screen, refer to "4.7.18 Checking the |
|
| |
|
|
|
If a server cannot be connected to by using its host name or FQDN, and does not respond to a ping test, try the following steps:
No. | Problem | Action |
|
|
|
1 | Same as in "Failure to connect to a server | Check if a network connection is possible |
| by trying the same solution for "Failure to | |
|
| |
|
| |
|
|
|
2 | The scanner's DNS server or WINS server | Check that the DNS and WINS server set- |
| settings are invalid. | tings are correct. |
|
|
|
3 | The DNS server or WINS server is not | Ping the DNS and WINS servers to check |
| functioning normally, or there is an error | they are functioning normally. |
| with the DNS or WINS server network | If the DNS or WINS server is not func- |
| connection. | tioning, request the network administrator |
|
| to check its status. |
|
|
|
8
| 463 | |
| ||
|
|
|