■Failure to add a network printer

If adding a network printer to/from the scanner is not possible, try the following steps. Also, refer to how to set printer settings, how to add a network printer, and the printer manual before hand.

No.

Problem

Action

 

 

 

1

The Windows XP printer driver has not

Install the Windows XP printer driver on

 

been installed on the print server.

the print server.

 

 

Check that the Windows XP printer driver

 

 

has been correctly installed on the print

 

 

server. For more details, refer to "4.7.13

 

 

Setting the Network Printers" (page 119).

 

 

 

2

Network printer shared name has been

Check the shared name on the print server.

 

changed.

 

 

 

 

3

The specified network printer path is

Check that the specified network printer

 

invalid.

path is correct.

 

 

 

■Failure to print on a network printer

If printing on a network printer which has been set in the scanner is not possible, try the following steps. Also, refer to how to set the printer settings, how to add a network printer, or the printer manual before hand.

No.

Problem

Action

 

 

 

1

Printer is not usable, due to an out of

Check whether or not the printer is ready

 

paper error, paper jam, or similar problem.

for printing, deal with the cause of the

 

 

error, and try again.

 

 

 

2

Same as in "Failure to connect to a server

Check if a network connection is possible

 

using its IP address" (page 461).

by trying the same solution for "Failure to

 

 

connect to a server using its IP address"

 

 

(page 461).

 

 

 

3

Not authorized to print on network printer.

Contact the administrator to check if

 

 

printing is allowed on the network printer.

 

 

 

4

Printing is impossible due to a printer or

Try the following:

 

spooler error.

z Check that printing is possible from the

 

 

print server application.

 

 

z Check that the print server spooling is

 

 

operating normally.

 

 

 

464