8.4 Other Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Check item

Suggestion

 

 

 

 

 

 

 

Multifeed errors

Do the documents satisfy the condi-

Use documents which satisfy the condi-

 

 

occur frequently.

tions given in "A.2 Paper Require-

tions described in "A.2 Paper Require-

 

 

 

ments" (page 479)?

ments" (page 479).

 

 

 

 

 

 

 

 

Has the document been loaded cor-

Riffle and realign the document stack,

 

 

 

rectly into the ADF paper chute?

then load it back into the ADF paper

 

 

 

 

chute.

 

 

 

 

 

 

 

 

Is the document stack more than

Remove sheets from the stack to reduce it

 

 

 

5mm thick?

to a thickness of 5mm or less.

 

 

 

 

 

 

 

 

Is the pad assy dirty?

Clean the pad assy.

 

 

 

 

For more details, refer to "7.2 Cleaning

 

 

 

 

the ADF" (page 426).

 

 

 

 

 

 

 

 

Is the pad assy worn out?

Replace the pad assy.

 

 

 

 

For more details, refer to "7.6 Replacing

 

 

 

 

Parts" (page 436).

 

 

 

 

 

 

 

Paper is not fed into

Do the documents satisfy the condi-

Use documents which satisfy the condi-

 

 

the scanner.

tions given in "A.2 Paper Require-

tions described in "A.2 Paper Require-

 

 

(Pick errors are fre-

ments" (page 479)?

ments" (page 479).

 

 

quent or document

 

 

 

 

Is the pick roller dirty?

Clean the pick roller.

 

 

feed stops midway)

 

For more details, refer to "7.2 Cleaning

 

 

 

 

the ADF" (page 426).

 

 

 

 

 

 

 

 

Is the pick roller worn out?

Replace the pick roller.

 

 

 

 

For more details, refer to "7.6 Replacing

 

 

 

 

Parts" (page 436).

 

 

 

 

 

 

 

 

Is there any foreign matter in the

Clean the document feed path.

 

 

 

document feed path?

 

 

 

 

 

 

 

 

Scanned data is

Are the feed rollers dirty?

Clean the feed rollers.

 

 

elongated.

 

For more details, refer to "7.2 Cleaning

 

 

 

 

the ADF" (page 426).

 

 

 

 

 

 

 

Shadow on the

Are the feed rollers dirty?

Clean the feed rollers.

 

 

leading edge of the

 

For more details, refer to "7.2 Cleaning

 

 

scanned data.

 

the ADF" (page 426).

 

 

 

 

 

 

 

Vertical line on the

Are the glass scanner windows dirty?

For more details on cleaning the glass

 

 

scanned data.

 

scanner windows, refer to "Chapter 7

 

 

 

 

Scanner Care" (page 423).

 

 

 

 

 

8

 

 

 

 

Scanned data

Has the document been loaded cor-

Load the document correctly.

 

appears skewed or

rectly?

 

 

distorted.

 

 

 

 

 

 

 

 

Quality of scanned

Are the glass scanner windows dirty?

Clean the glass scanner windows.

 

 

data is poor.

 

 

 

 

 

 

 

 

 

fi-6010N Network Scanner Operator's Guide

 

469