If any problems occur when setting up or using central admin, technical support information on the Central Admin Server can be collected to help determine the cause of the problem.
To obtain technical support information, execute "AmInvestigate.exe" in the command prompt on the computer installed with the Central Admin Server software.
When obtaining technical support, the Central Admin Sever is in a temporarily suspended state. Do not try to obtain technical support unless requested by your FUJITSU scanner dealer, or a problem occurs.
zCommand storage location
Under the [\AmManager\Bin] folder in the installation folder of the Central Admin Server software
zCommand executable format
AmInvestigate.exe
The character string shown in italics is variable.
To show the status of the process, specify
zReturn value
z0 Succeeded
zother than 0 Failed
The information is output to the specific output folder for each type. If an encrypted password is specified, the technical support information is encrypted.
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