Code

Message

Action

 

 

 

12040100

Error: network folder access

Try the following:

 

was refused.

z Contact a network administrator to

 

 

check whether the network folder is

 

 

ready for use.

 

 

z For the MTIFF format, the file size for

 

 

the scanned data may not exceed 2GB.

 

 

Try adjusting the scan parameters to

 

 

decrease the size of the file.

 

 

z Check that the file name format and

 

 

number of characters of the file name

 

 

are allowed for the file server.

 

 

For saving to the FTP server network

 

 

folder, try the following:

 

 

z Check that the LAN cable is connected

 

 

properly to the scanner and FTP server.

 

 

z Contact a network administrator to

 

 

check that the FTP server is working

 

 

properly.

 

 

z Contact a system administrator to check

 

 

that the scanner IP address setting and

 

 

FTP server network folder path are

 

 

correct.

 

 

"8.3 Network Connection

 

 

Troubleshooting" (page 456)

 

 

z Ensure the free space requirements are

 

 

met, and try again.

 

 

z Close unneeded network connections,

 

 

and try specifying the network path

 

 

again.

 

 

 

12050001

Properties of file saved to

Check the file status and the properties and

 

SharePoint could not be

access permission settings of the specified

 

manipulated.

site, and try again.

 

 

 

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