No.

Problem

Action

 

 

 

5

In Internet Explorer, in the

When connecting using the scanner name, the connec-

 

"Tools" menu, "Internet

tion will be an intranet connection. When connecting

 

Options", [Security] tab, the

using an IP address, it will be an internet connection.

 

security level for the corre-

If the URL includes a scanner name, the scanner will

 

sponding zone is set as "High",

be connected using an Intranet Zone. If the URL

 

or in [Custom level], "Script-

includes an IP address, the scanner will be connected

 

ing", "Active scripting" is set

using the Internet Zone.

 

to "Prompt" or "Disable".

In Internet Explorer, in the "Tools" menu, "Internet

 

 

Options", try the following settings for the corre-

 

 

sponding zone.

 

 

z To enable "Active scripting", set in one of the fol-

 

 

lowing ways:

 

 

z In the [Security] tab, set the required "Security

 

 

level for this zone" to "Medium".

 

 

z In the [Security] tab, select the [Custom level]

 

 

button. Then, set the "Scripting", "Active

 

 

scripting" to "Enable".

 

 

z If connecting via the Internet zone, on the [Privacy]

 

 

tab, set the level to below "Medium High".

 

 

After the above settings have been performed, in

 

 

"Temporary Internet Files" or "Browsing history",

 

 

press the [Delete cookies] button to delete all tempo-

 

 

rary internet files.

 

 

 

6

The scanner is in standby

Press the startup button to start the scanner.

 

mode.

 

 

 

 

7

A proxy server is being used.

Set the proxy server to not be used.

 

 

Open the "Internet Options" in the "Tools" menu of

 

 

Internet Explorer, then press the [LAN settings] but-

 

 

ton in the [Connections] tab and remove the check

 

 

from the "Use a proxy server for your LAN (These

 

 

settings will not apply to dial-up or VPN connec-

 

 

tions)." option.

 

 

 

8

There is an error with the con-

Check if SSL is enabled on the "Admin Network"

 

nection protocol setting.

screen.

 

 

For more details, refer to "4.7.2 Setting the Admin

 

 

Network" (page 88).

 

 

 

9

There is an error with the port

Check the specified port number on the "Admin Net-

 

number setting.

work" screen.

 

 

For more details, refer to "4.7.2 Setting the Admin

 

 

Network" (page 88).

 

 

 

466