8.3 Network Connection Troubleshooting
When checking the network connection status of a server by its IP address, the following results are possible.
Result | Action | |
|
| |
"Ping statistics" shows | None | |
"Lost=0 (0% loss)" |
| |
|
| |
"Ping statistics" shows | Check that the ping target IP address is correct. | |
"Lost=4 (100% loss)" |
| |
If the ping target IP address is correct, refer to "Failure to | ||
| ||
| connect to a server using its IP address" (page 461) for fur- | |
| ther solutions. | |
|
| |
"Ping statistics" shows | There may be a quality problem with the LAN cable. | |
"Lost=N (1 to 99% loss)" | Replace the LAN cable and try again. | |
|
| |
| ||
| 152), change the [Link Speed/Duplex Mode] from "Auto- | |
| Negotiation" to a fixed mode. | |
|
| |
"Hardware error" | The LAN cable may have become disconnected during the | |
| Ping test. Check the status of the LAN cable and try again. | |
|
|
When checking the network connection status of a server by its host name or FQDN, the following results are possible.
Result | Action |
|
|
|
|
|
|
"Ping statistics" shows | None |
|
|
"Lost=0 (0% loss)" |
|
|
|
|
|
|
|
"Ping request could not find | Check that the ping target host name or FQDN is correct. |
|
|
host xxxxxxxxx. Please |
|
|
|
Check that the DNS server or WINS server settings are cor- |
|
| |
check the name and try |
|
| |
rect. |
|
| |
again." |
|
| |
|
|
| |
If the ping target host name or FQDN is correct, refer to |
|
| |
|
|
| |
| "Failure to connect to a server using its host name or FQDN" |
|
|
| (page 463) for further solutions. |
|
|
|
|
|
|
"Ping statistics" shows | Check that the ping target host name or FQDN is correct. |
|
|
"Lost=4 (100% loss)" |
|
|
|
|
| ||
|
|
| |
| 152), change the [Link Speed/Duplex Mode] from "Auto- |
|
|
| 8 | ||
| Negotiation" to a fixed mode. |
| |
|
|
| |
"Ping statistics" shows | There may be a quality problem with the LAN cable. |
| |
"Lost=N (1 to 99% loss)" | Replace the LAN cable and try again. |
|
|
|
|
|
|
|
|
| |
| 152), change the [Link Speed/Duplex Mode] from "Auto- |
|
|
| Negotiation" to a fixed mode. |
|
|
|
|
|
|
"Hardware error" | The LAN cable may have become disconnected during the |
|
|
| Ping test. Check the status of the LAN cable and try again. |
|
|
|
|
|
|
| 457 | |
| ||
|
|
|