The date on the control panel display is incorrect.

It says, "Nov-22-93 06:30 PM."

The battery inside the HP OfficeJet LX has failed, causing all of the menu features to revert to their factory settings.

Settings that contained alphabetic and numeric characters you entered (such as header name and number, speed dial names and numbers, etc.) have been erased.

You can continue to operate your HP OfficeJet LX without the battery. However, if you re-enter the menu settings and then turn off the power, the settings will be erased again.

If you want a new battery, it can only be replaced by HP's Customer Support Center. Record this message, then contact the Customer Support Center. Refer to "Getting Help" earlier in this chapter for the appropriate phone number.

Some of my menu settings seem to have reverted to their factory values without my changing them.

An internal error has caused some or all of the menu features to revert to their factory settings.

Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings. Change the settings and re-enter data as appropriate.

For instructions on how to print the Self Test report, see chapter 2.

I can't receive a

You don't have the Fax/TAM setup.

If you need to be able to receive faxes from

fax from my

 

extension phones, change your setup to

extension

 

Fax/TAM.

phones.

 

 

 

 

 

Incoming calls

The Distinctive Ring feature may be turned

Turn off the Distinctive Ring feature and

aren't being

on when the service is not available in your

request the fax be sent again.

answered.

area or you have not yet subscribed to it.

 

 

 

 

Items on the HP

The HP OfficeJet LX is not properly

If this happens after a first-time installation ...

OfficeJet LX

connected.

Verify that the device is turned on and the

Manager menu

 

cable is properly connected.

bar are grayed

 

Verify that your cable is good.

 

Verify that your LPT port allows

and the "Device

 

 

bi-drectional communication.

Not Connected"

 

 

If you've been using the HP OfficeJet LX

error is

 

 

Manager and this happens ...

displayed.

 

Verify that the device is turned on with the

 

 

message "Ready" displayed, that the cable is

 

 

securely connected at both ends, and that a

 

 

data switch (if used) is set to the HP OfficeJet

 

 

LX.Restart Windows and try again.

7. Troubleshooting

I can print, scan, and change device settings with the HP OfficeJet LX Manager, but PC fax either doesn't work or works strangely.

You may have a different CAS installed. Only one CAS modem can be used on a PC.

Remove (delete) the software for the other CAS modem.

The HP

Distinctive Ring is set to on, but you don't

See chapter 2 for instructions on turning off

OfficeJet LX

have distinctive ringing service.

Distinctive Ring.

never answers a

 

 

call.

 

 

(Continued on next page)

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HP LX manual Cant receive a