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HP LX manual Troubleshooting & Maintenance

Models: LX

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	Changing the Loaded Paper Size	. . . . . . . . .	6-11
	Changing Copy Reduction	. . . . . . . . .	6-12
	Controlling Sound Settings	. . . . . . . . .	6-13
	Controlling Rings and Beeps	. . . . . . . . .	6-13
	Printing Logs and Reports	. . . . . . . . .	6-14
	Scheduling a Fax	. . . . . . . . .	6-15
	Controlling the Appearance of Your Printed Documents	. . . . . . . . .	6-16
7	Troubleshooting & Maintenance
	Troubleshooting	. . . . . . . . .	7-2
	Getting Help	. . . . . . . . .	7-2
	Error Notification: Beeps, Blinking Light, Message	. . . . . . . . .	7-7
	Understanding the Displayed Messages	. . . . . . . . .	7-8
	Solving Problems
	While Printing, Faxing, or Copying	. . . . . . . . .	7-19
	Maintaining Your HP OfficeJet LX	. . . . . . . . .	7-26
	Changing the Print Cartridge	. . . . . . . . .	7-27
8	Reference
	Product Specifications	. . . . . . . . .	8-2
	Ordering Information	. . . . . . . . .	8-6
	Obtaining a Material Safety Data Sheet (MSDS)	. . . . . . . . .	8-7
	Warranty Information	. . . . . . . . .	8-8
	One-Year Limited Warranty	. . . . . . . . .	8-8
	Exclusions	. . . . . . . . .	8-8
	Warranty Limitations	. . . . . . . . .	8-8
	Regulatory Information	. . . . . . . . .	8-9
	Notice to Users of the U. S. Telephone Network:
	FCC Requirements	. . . . . . . . .	8-9
	Electromagnetic or Radio Frequency Interference: FCC Requirements		8-11
	Notice to Users of the Canadian Telephone Network: DOC Requirements . .		8-12
	Software License Agreement	inside back cover

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HP LX manual Troubleshooting & Maintenance

Contents

HP OfficeJet LX Safety Information Table of Contents Using the HP OfficeJet LX Manager Sending and Receiving Paper Faxes Page Page Printing and Making Copies Troubleshooting & Maintenance Key Things to Remember about Faxing If You Dont Read Anything ElseTable below summarizes the HP OfficeJet LXs capabilities SummarySending a Paper Fax Sending a Fax Directly from Your PC Name and FaxSend Fax button All Faxes button Confirming Your PC Fax Was SentNo action is required, with the exception noted below Receiving a FaxReceive/Setup dialog box Receiving a Fax to the HP OfficeJet LXReceiving a Fax Directly to Your PC Page About This Manual Making CopiesTopic Installing the HP OfficeJet LXFeatures Overview IntroductionSoftware Programs Before You Start When Youre Ready to BeginVerify the Package Contents Installing the HardwareHP OfficeJet LX Remove the Tape and Packing Material fromHelpful Hints Install the Print Cartridge Using the HP OfficeJet LX Manager Introducing the HP OfficeJet LX Manager Running the HP OfficeJet LX Manager Using the HP OfficeJet LX Manager Window Using the HP OfficeJet LX Manager Help System Monitoring the Status of Your HP OfficeJet LX Using the Alert OptionsReviewing the Device Settings Setting Use Whenever You Need To Applies ToRunning Eclipse FAX SE from the HP OfficeJet LX Manager PC. The factory setting is Route Received Faxes=To Printer Remote Service=OffBeep Volume=Soft Automatic Reduction=OnUsing the OfficeJet Setup Menu Using Send Fax SetupChanging the Header for Your Outgoing Faxes Setting Automatic Redial Selecting Tone or Pulse Dialing ModeSwitching from Pulse to Tone Dialing Dialing Mode box`11 Using Speed Dial Setup for Paper Faxes OnlyInserting a Pause in a Speed Dial Number Valid Characters for Fax NumbersValid Character Use in Fax Numbers Setting Up a Speed Dial Group Adjusting the Contrast Changing Scanned Image QualityGoal Do this Adjusting the Resolution Using Receive Fax SetupChanging the Receive Mode If This Is Your Situation Choose This SettingChanging the Number of Rings to Answer Setting Automatic ReductionEnabling Distinctive Ring Setting Backup ReceptionEnabling Remote Service Receive Mode is set to Fax/TAMEnabling Silent Detect Changing the Loaded Paper Size Routing Received FaxesType of Sound Occurs When Control With Controlling Sound SettingsBeep Volume VolumeControlling Outgoing Fax Tones Controlling Rings and BeepsControlling the Printing of Fax Logs Printing Logs and ReportsPrinting Fax Logs Last 30 faxesThis heading Describes this information Printing Reports HP OfficeJet LX Speed Dial Report for Speed Dial ReportMenu Settings Report Normal Error onlyLetter 8.5x11 SoftPC-8 CR onlyOff 100% Self Test Report Menu Feature Current Setting Factory SettingFont Samples Acme Co 619Current Settings Menu FeaturesFactory Settings This heading Describes this information Font SamplesPower Fail Report Sending and Receiving Paper Faxes Do this GoalUse this setting For this goal Adjusting the ResolutionUse this setting For these kinds of fax originals Adjusting the ContrastPress Start/Copy to begin Using These buttons Speed DialingFor this display Using These buttons For this display Sending Paper Faxes to Multiple Fax NumbersPress Enter/Save not Start/Copy Then press Redial/Pause Redialing with the Redial/Pause ButtonUsing Do this These buttons For this display Fax Settings Send Fax LaterSending a Paper Fax at a Future Time 5554138 Menu Fax Settings To cancel a to-be-polled setupUsing Asking to Receive a Fax from Another Fax Machine PollingDo this These buttons Faxing and Scanning Sending from and Receiving to Your PC Topic Introducing Eclipse FAX SE Using the Eclipse FAX SE Help System Running Eclipse FAX SEChoose File/Run Eclipse FAX SE Switching from Pulse to Tone Dialing Sending Faxes from Your PCInserting a Pause in a Fax Number Preparing to Send a Fax Send Setup ResolutionBest Available resolution is 204 x 196 dpi Viewing Your Eclipse FAX SE Cover Pages Viewing the Eclipse FAX SE Cover PagesSending a Fax from a Windows Application Print Setup Commands for Selected Windows ApplicationsCompany box Phonebook box Using the Phonebook ButtonChanging the Selected Phonebook Using the Clear Button2nd Sheets button Using the Special Options If You Get a Busy Signal Sending a Quick Note from Eclipse FAX SE Destination Date and Time Status Pages Duration Changing the Display Viewing FaxesViewing Fax Information Resending a Fax from the Send Log Rescheduling a FaxPrinting the Send Log Printing a FaxDeleting Faxes Sending a Fax to More Than One Recipient Page Adding a New Phonebook Using PhonebooksAdding Names to a Phonebook Deleting a Phonebook Modifying a PhonebookCreating a Group of Names from One or More Phonebooks Using the Remove Button`25 Importing Names and Fax Numbers into Eclipse FAX SE Importing a File of Existing EntriesFile Formats for Imported Phonebooks Importing a Winfax or CAS Phonebook Preparing to Receive a Fax Receive Setup Receiving Faxes on Your PCRouting Incoming Faxes to the PC Receiving a Fax to Your PC Date and Time Sender Status Pages Duration Using the Receive Log to View, Print, or Delete FaxesPrinting the Receive Log Viewing Fax InformationForwarding a Fax Printing an Entire Fax from the Send or Receive Log Printing Faxes and FilesPrinting a File from Eclipse FAX SE Using Menus and Toolbars to View Faxes Viewing a FaxSupported File Types View Menu Menu Choose View/ResetTools Menu Zooming in on aTool Name Use this tool to View ToolbarOpening a Page from Thumbnail View Thumbnail ToolbarScanning Scanning and FaxingScanning Small Documents `41 Scanning and Printing Scanning and ViewingUsing Advanced Eclipse FAX SE Features Faxing a Document to a FileFax to File button Page Faxing a Saved File from Eclipse FAX SE Adding Text to a Fax Method 3`Adding Text to a Fax from the Send or Receive Log Preparing the DocumentEdit tool Zoom tool Text tool Adding Text with the Edit Toolbar`49 Adding an Image to a Fax FAX SE Zooming Tips Using the Place Image Window to Add an Image`53 Collecting Two or More Documents to Send as a Fax Preparing to Collect DocumentsAppend Pages button Using the Collect Dialog Box Page Modifying Cover Pages Choose Edit/Select Using Letterhead and Second Sheets in Faxes Method 1 Faxing Your Existing Letterhead to a File Creating Letterhead and Second SheetsMethod 2 Scanning Your Existing Letterhead Method 3 Creating Letterhead in Eclipse FAX SESaving Letterhead and Second Sheets Files in Eclipse FAX SE Fax Preview button Previewing Faxes Sending Faxes with Letterhead and Second SheetsUsing the Fax Preview Feature Setting the New Page Paper Size File Type Filename Explanations Extension Managing FilesMain Menu Bar Eclipse FAX SE Menu BarsFile Menu Options Send Menu OptionsReceive Menu Options Scan Menu OptionsHelp Menu Options File Open Menu Bar Menu Options View Menu OptionsTools Menu Options Special Menu OptionsHelp Menu Cover Sheets Menu BarPrinting and Making Copies Tips for Loading Paper and Other Media Choosing MediaOpening the HP OfficeJet LX Printer Options Using the HP OfficeJet LX Printer OptionsGoalDo this Set Print Quality to EconoFastPage Lotus 1-2-3, Release 4`File/Printer Setup Reviewing the Printer Settings Choosing the Grayscale Options Reviewing the Grayscale OptionsUse Whenever You Need To Print Halftone IntensityIf you use DOS software applications Loading Envelopes Printing Envelopes With Windows Applications Controlling the Appearance Your Printed Documents Using the Printer Control Panel for DOS Printing Making Copies Controlling How Your Copies Will Look Making Reduced Copies Your Original Document Using the Front Panel Topic When and How to Use the Front Panel Using the Menu Buttons Using These buttons Entering Words and SymbolsMoving from one menu to another Do this Press Space once to insert a space Changing the Header for Your Outgoing Faxes Using Send Fax SetupSetting Up a Speed Dial Group Using Speed Dial SetupFax Settings Speed Dial Setup Group Dial SetupFax/Copy Contrast Changing the Scanned Image QualityUsing Receive Fax Setup Changing the Receive ModeDistinctive Ring Remote Service Paper Size Changing the Loaded Paper SizeChanging Copy Reduction Copier Settings Copy ReductionControlling Sound Settings Ringer Ring/Beep Volume Buttons BeepsControlling Rings and Beeps Reports Send Fax Later Scheduling a FaxControlling the Appearance of Your Printed Documents Printer SettingsTroubleshooting Maintenance Getting Help TroubleshootingTroubleshooting Page MST Whom to call if youre in Canada For this error condition Error Notification Beeps, Blinking Light, MessageAn error interrupted an activity in progress Serious internal problem was detected. aUnderstanding the Displayed Messages Delayed fax Copy cancelledFax cancelled Close coverUnknown Fax failed fromFax in memory Memory fullFax printing DisabledFax reception Fax send failedOpen cover Press StopClear copy jam If the document is not jammedOut of ink Load penReplace pen Out of paperPress Start to send Poll cancelledGroup full Printer busyCall for service Report cancelledCheck Settings Removing documentIf the error number begins with StoringMemory used xx% System Error nnn Turn power off/onTurn power off Waiting to dial Waiting for pollLines or dots are Solving Problems While Printing, Faxing, or CopyingMissing from CharactersPrint cartridge has dried ink on the nose Last My phone call is cut off when I try to make a copy Cant receive a Eclipse Fax SE PC faxes quit during sending Maintaining Your HP OfficeJet LX Changing the Print Cartridge Helpful Hint Reference Product Specifications Printer Command Language Paper WeightInternal Fonts Character Set SupportPaper Weight Faxes Sent Image Memory Scan ResolutionCompatibility Transmission SpeedCopy Reduction Copy SpeedScan Margins Scan Width Multiple CopiesOrdering Information Supply/Accessory HP Reorder NumberObtaining a Material Safety Data Sheet Msds One-Year Limited Warranty Warranty InformationWarranty Limitations ExclusionsRegulatory Information Page `11 Network DOC Requirements Dxwrp IDHVFRUUHFO\ 5LQJVPRW6HUYLFVWDWXVRI$QVZU Hqwhulqj LFRQV+3FOLSVHI2IILFH$-HW/60DQDJHU MDP6HHJSDSHUMDP SDUDOOHOZK\FRQQHFWLQJLQWHUIDFHWRIRUFHFORVHGFDEOHIRUSULQWLQJ Diloh 4XLFN1RWHIHDWXUHFOLSVH$6 HOI7 Vpdoowkuhhphwkrgvgrfxphqwv Xqghuvfruhb Xsshufdvhohwwhuvkrzwrhqwhu HP Software License Agreement HP OfficeJet LX software