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U.S. Customer Resources (continued)
Organization | Telephone Number | Support Provided | Hours of Operation |
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Internet (HP ftp | ftp address: | Information on | 24 hours per day |
site) | 192.6.71.2 | products, printer | 7 days per week |
| or | drivers and support for |
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| anyone with ftp access |
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| to the Internet |
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| com |
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Printer drivers by | (303) | Printer drivers may be | 24 hours per day |
| obtained by contacting | 6 days per week, | |
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| the software | closed Sundays |
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| application |
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| manufacturer, |
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| however, HP |
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| distributes some of the |
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| most popular software |
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| applications |
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HP Customer | (800) | Ordering of User's | 6:00 am - 5:00 pm PST |
Information Center |
| guides, technical | weekdays |
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| reference guides and |
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| other literature |
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HP Direct | (800) | 6:00 am - 5:00 pm PST | |
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| supplies and | weekdays |
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| accessories, except |
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| documentation |
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HP North American | (800) | HP service contract | 7:00 am - 6:00 pm PST |
Response Center |
| information | weekdays |
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